Located near Ski Dubai, City Stay Prime Hotel Apartment offers an upscale retreat with modern comforts. Unwind in the sauna or steam room, take a dip in the outdoor pool, and enjoy high-speed WiFi. With multilingual staff and concierge services on hand.
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha
What's nearby
Mall of the Emirates - 7 min walk - 0.7 km
Ski Dubai - 7 min walk - 0.7 km
The Biltmore Spa - 11 min walk - 0.9 km
Fatima Abdullah Mohammed Rasheed Mosque - 15 min walk - 1.3 km
Al Barsha Pond Park - 3 min drive - 1.7 km
Getting around
Dubai (DXB-Dubai Intl.) - 27 min drive
Dubai (DWC-Al Maktoum Intl.) - 38 min drive
Sharjah (SHJ-Sharjah Intl.) - 53 min drive
Mall of the Emirates Station - 14 min walk
Mashreq Metro Station - 21 min walk
Equiti Station - 28 min walk
Airport shuttle (surcharge)
Restaurants
Bougee Lounge - 8 min walk
Sarvana Bhavan - 2 min walk
Pizza king - 3 min walk
Bikanerwala - 6 min walk
Chicken Tikka Inn - 3 min walk
About this property
City Stay Prime Hotel Apartment
When you stay at City Stay Prime Hotel Apartment, you'll be a short five-minute drive from Mall of the Emirates and Souk Madinat Jumeirah. You can take a morning swim in at the outdoor pool, and the sauna makes for a relaxing end to the day. A health club and a fitness centre are offered, and apartments get the details right with rainfall showerheads and bathrobes. Public transportation is close by: Mall of the Emirates Station is only 14 minutes on foot.
At a glance
DONE
Property size
44 apartments
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
DONE
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
VPN_KEY
Other information
Designated smoking areas
Property amenities
Pool/Spa
Outdoor Pool
Umbrellas
Sunloungers
Sauna
Steam room
Internet
Free WiFi
Parking and transport
Free self-parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay for free (see details)
Free cot/infant bed
Kitchen
Fridge (full size)
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle
Toaster
Free tea bags/instant coffee
Coffee/tea maker
Bedrooms
Bed sheets provided
Rollaway/extra beds: AED 150
Bathrooms
Combined shower/bath
Rainfall shower head
Towels provided
Toothbrush and toothpaste (on request)
Bathrobes
Slippers
Shampoo
Soap
Toilet paper
Free toiletries
Living spaces
Living room
Dining room
Sitting area
Entertainment
40-inch flat-screen TV with satellite service
Outdoor areas
Balcony
Terrace
Laundry
Washing machine
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Soundproofing
Well-lit path to entrance
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible public bathroom
Wheelchair-accessible fitness centre
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchairs available on site
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Local maps
Window screens
Electrical adapters/chargers
Iron/ironing board
Phone
Location highlights
In the city centre
Things to do
Health club
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
44 rooms
12 floors
Individually decorated
Individually furnished
Access via exterior cooridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.
Optional extras
Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for an additional charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.
Property Registration Number 737345
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment
City Stay Prime Apartment Dubai
City Stay Prime Dubai
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment Aparthotel
City Stay Prime Hotel Apartment Aparthotel Dubai
Frequently asked questions
Does City Stay Prime Hotel Apartment offer free cancellation for a full refund?
Yes, City Stay Prime Hotel Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Stay Prime Hotel Apartment?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at City Stay Prime Hotel Apartment?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at City Stay Prime Hotel Apartment?
Yes, there's free self parking.
Is an airport shuttle service offered by City Stay Prime Hotel Apartment?
Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.
What are the check-in and check-out times at City Stay Prime Hotel Apartment?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at City Stay Prime Hotel Apartment and nearby?
City Stay Prime Hotel Apartment has an outdoor pool and a sauna, as well as a steam room.
Does City Stay Prime Hotel Apartment have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does City Stay Prime Hotel Apartment have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around City Stay Prime Hotel Apartment like?
City Stay Prime Hotel Apartment is in Al Barsha, a short 16-minute walk from Mall of the Emirates and 15 minutes' walk from Ski Dubai.
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Reviews
City Stay Prime Hotel Apartment Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.2
Location
8.4
Staff & service
8.2
Property conditions & facilities
Popular mentions
Service staff
Location
Apartment
Bathroom
Reviews
Verified
8/10 Very good
24 Oct 2024
Hotel staff very nice, and outside easy to find the restaurant.
CHING YEE ILONA
CHING YEE ILONA, 4-night trip
Verified
10/10 Exceptional
1 Nov 2024
5min walk to mall of emirates, great location. This is our second time staying here.
Anas
Anas, 10-night trip
Verified
10/10 Exceptional
13 Jul 2022
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Shihab
Shihab, 4-night trip
Verified
8/10 Very good
21 May 2024
Good all round
Sn
Sn, 15-night trip
Verified
6/10 Good
26 Nov 2024
Staycation
Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable
Khozema
Khozema, 3-night trip
Verified
2/10 Poor
11 Jul 2024
Very dirty hotel
Full of cockroaches
Sn
Sn, 2-night trip
Verified
8/10 Very good
15 Nov 2023
Staff was very helpful but the sofas were not clean
Laraib
Laraib, 2-night trip
Verified
6/10 Good
24 Nov 2023
Good
fahad
fahad, 7-night trip
Verified
2/10 Poor
21 Aug 2022
I did not like atmosphere, I don’t recommend it for family.
ABDULATIF
ABDULATIF, 6-night trip
Verified
6/10 Good
16 May 2023
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee
Alyanna Levy
Verified
4/10 Fair
7 Oct 2024
I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out
George
George, 16-night trip
Verified
10/10 Exceptional
6 May 2024
Selection of TV Channels inadequate
Salim
Salim, 8-night trip
Verified
8/10 Very good
11 May 2023
DON’T DO IT!
STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Bridget
Bridget, 8-night trip
Verified
4/10 Fair
27 Jul 2024
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
zoheb
zoheb, 19-night trip
Verified
10/10 Exceptional
27 Oct 2024
Ras
Mickael
Mickael, 7-night trip
Verified
2/10 Poor
22 Apr 2024
Horrible
Pire hôtel que j ai jamais fait et je souhaiterai obtenir un remboursement pour la nuit du 21 au 22 car nous n avons même pas où avoir accès a l hôtel le parking était barricades la route etait pleine d eau .
Verified traveller
1-night trip
Verified
8/10 Very good
21 Apr 2024
Etwas Renovierung , mehr Sauberkeit , sonst gut
Khaled
Khaled, 8-night trip
Verified
10/10 Exceptional
31 Mar 2024
Struttura pulita, comoda per gli spostamenti, tranquilla posizione.
Ottimo soggiorno
andrea
andrea, 8-night trip
Verified
6/10 Good
25 Mar 2024
Prima prijs voor je verblijf. Bedden slapen erg goed. Elke dag komt roomservice alles schoon maken. Kamers mogen wat sfeervoller.
Mall of the Emirates en metro zijn op loopafstand.
Michiel
Michiel, 4-night trip
Verified
6/10 Good
17 Feb 2024
Appartamento mediocre.Zona rumorosa.
ILENIA
ILENIA, 6-night trip
Verified
10/10 Exceptional
26 Nov 2022
De accommodatie was heel goed, personeel was erg vriendelijk en behulpzaam. Appartement was schoon en werd dagelijks schoongemaakt
Catharina Everdina Alida
Catharina Everdina Alida, 13-night trip
Verified
8/10 Very good
11 Nov 2022
Das Personal war sehr freundlich und hilfsbereit. In wenige Minuten erreicht man den Mall of the Emirates,
Lebensmittelgeschäfte, Restaurants etc. Die Gegend ist ein bisschen laut.
Zoltan
Zoltan, 6-night trip
Verified
10/10 Exceptional
25 Apr 2022
Great location and our apartment was huge.
Staff extremely helpful. Would definitely stay again.
Susan
Susan, 10-night trip
Verified
8/10 Very good
18 Oct 2021
Nice apartment stay in great location.
We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Prema
Prema, 15-night trip
Verified
8/10 Very good
12 Mar 2021
Good apartment
Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room.
Nice balcony.