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Port Stephens Koala Sanctuary

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Port Stephens Koala Sanctuary

Exterior
Deluxe Glamping Tent
View from room
Property grounds
BBQ/picnic Area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Laundry facilities
  • Refrigerator
  • Air conditioning
  • Free parking

Main amenities (12)

  • 40 accommodations
  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • Hot tub
  • Coffee shop/cafe
  • Air conditioning
  • Garden
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Barbecue grills

Feel at home (6)

  • Cookware, dishware and utensils
  • Television
  • Garden
  • Laundry facilities
  • Coffee/tea maker
  • Limited housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for One Bedroom Suite Plus

One Bedroom Suite Plus

One Bedroom Suite Plus

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Superior Glamping Tent

Superior Glamping Tent

Superior Glamping Tent

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Microwave
Coffee/tea maker
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

Studio Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Microwave
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Glamping Tent

Deluxe Glamping Tent

Deluxe Glamping Tent

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Microwave
Coffee/tea maker
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Accessible Superior Tent

Accessible Superior Tent

Accessible Superior Tent

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Microwave
Coffee/tea maker
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite

1 Bedroom Suite

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Studio Room Plus

Studio Room Plus

Studio Room Plus

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Microwave
Coffee/tea maker
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for 1 Bedroom Suite (with Bathtub)

1 Bedroom Suite (with Bathtub)

1 Bedroom Suite (with Bathtub)

Highlights

Individually furnished
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

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The price is €221
includes taxes & fees
12 Jan - 13 January 2025
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About the area

Map
562 Gan Gan Road, One Mile, NSW, 2316

What's nearby

  • One Mile Beach Reserve - 18 min walk - 1.6 km
  • Toboggan Hill Park - 4 min drive - 4.9 km
  • Nelson Bay Golf Club - 6 min drive - 6.1 km
  • West Nelson Bay - 8 min drive - 7.6 km
  • Nelson Head Lighthouse - 11 min drive - 8.5 km

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 24 min drive
  • Sydney Airport (SYD) - 158 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪LJ's Cafe - ‬4 min drive
  • ‪Thai Charm - ‬5 min drive
  • ‪Salamander Tavern - ‬5 min drive
  • ‪KFC - ‬5 min drive

About this property

Port Stephens Koala Sanctuary

Port Stephens Koala Sanctuary is a great choice for a stay in One Mile. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A hot tub and a garden are offered, and accommodations have conveniences such as fridges and microwaves. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Property size

    • 40 units
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 4 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 PM - 4:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • A hot tub

Parking and transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Fat Possum Cafe

Food and drink

  • Fridge (mini)
  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 1 coffee shop/cafe

Bathrooms

  • Free toiletries
  • Towels provided
  • Hairdryer

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Free newspapers (reception)
  • Front desk (limited hours)
  • Vending machine

Things to do

  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 rooms

Special features

Dining

Fat Possum Cafe – On-site café.

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.

Also known as

Port Stephens Treescape Campground One Mile
Port Stephens Treescape Campground
Port Stephens Treescape One Mile
Port Stephens Treescape
Port Stephens Treescape
Port Stephens Koala Sanctury
Port Stephens Koala Sanctuary Campsite
Port Stephens Koala Sanctuary One Mile
Port Stephens Koala Sanctuary Campsite One Mile

Frequently asked questions

Does Port Stephens Koala Sanctuary offer free cancellation for a full refund?
Yes, Port Stephens Koala Sanctuary does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Port Stephens Koala Sanctuary?
Yes, there's an outdoor pool.
Are pets allowed at Port Stephens Koala Sanctuary?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Port Stephens Koala Sanctuary?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Port Stephens Koala Sanctuary?
Check-in start time: 2 PM; check-in end time: 4 PM. Check-out time is 10 AM.
What is there to do at Port Stephens Koala Sanctuary and nearby?
Port Stephens Koala Sanctuary has an outdoor pool and 1 hot tub, as well as a picnic area and a garden.
What's the area around Port Stephens Koala Sanctuary like?
Port Stephens Koala Sanctuary is a short 2-minute walk from Tomaree National Park and 11 minutes' walk from Samurai Beach.

Port Stephens Koala Sanctuary Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Nice weekend stay.
We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.
Kerry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️
Natalia, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Michelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice staff
Kimberly, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brittany, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Greg, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Tane, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.
Verified Expedia guest review

10/10 Exceptional

Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Rosy, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
Karen, 2-night family trip
Verified Wotif guest review

8/10 Very good

It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Janice, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Simply blissful
Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Nicola, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Ashlee, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.
Danny, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Quick family getaway
Fantastic stay. The staff are all warm and welcoming. Sam, our guide for the koala tour was knowledgable, informative and passionate.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karwei, 2-night trip
Verified Expedia guest review

10/10 Exceptional

They contacted me prior to our stay to make any additional arrangements. Clean tidy excellent rooms. Great access to the sanctuary.
Ray, 1-night romance trip
Verified Wotif guest review

8/10 Very good

UNFORTUNATELY IT RAINED AND WAS VERY WINDY DDURING OUR STAY BUT ACCOM MODATION WAS VERY COMFORTABLE AND STAFF WERE VERY ATTENTIVE. WE HOPE TO RETURN WHEN WEATHER IS MORE KINDER.
JUNE, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good place to stay
Vivek, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great family stay
Amazing little family stay. Very spacious and great for a quiet getaway. Amazing to have the morning koala tour and then relax in the spa in the afternoon.
Alicia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary-Anne, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Could not recommend this stay enough. I attended with my grandmother and 2 young children (under 2). There was more than enough room for us all in the 1 Bedroom Deluxe. The grounds that the accomodation is on, are breaktakingly beautiful and staff were very welcoming snd attentive to our needs throughout our stay. This is an absolute MUST visit, if you are in the area.
Mary-Anne, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Dmitri, 2-night trip
Verified Lastminute guest review

10/10 Exceptional

Belinda Di, 2-night trip
Verified Wotif guest review