while the Hotel rooms are acceptable, the staff attitude and Service isn't. Arrived in the parking garage, no one showed up to help with the lugage, no security. Had to bring up the luggage ourselves, no Elevator. Check in took ages since the first Lady could not find Reservations, we had 2 rooms. Rooms are listed as luxury suites, but actually a bit bare, coffee Cups are there, but no coffee, no spoons. Comment from reception: we have group travel from China, and the small items always disappear. Pool had chairs, but no cushions. This could be a nice Hotel, if the Management would direct attention at customer Service. At this Level, not again for us