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Metro Residences Hotel

3.0 star property
Suburban hotel in Cap-Haitien with restaurant and pool bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metro Residences Hotel

Garden views, serves lunch, dinner and brunch
Hallway
Front of property – evening/night
Garden views, serves lunch, dinner and brunch
Reception

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Free parking
  • Laundry facilities
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Nightclub
  • Pool bar
  • Room service
  • In-room childcare
  • Airport pick-up service
  • Terrace
  • Coffee/tea in a common area
  • Free food/drink shopping service
  • Front desk safe
  • Laundry service

For families (6)

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate sitting area

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Mini Suite)

Room, 1 Queen Bed (Mini Suite) | View from room

Room, 1 Queen Bed (Mini Suite)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Le Paradis S. Hotel

Free parking
Free WiFi
Restaurant
Air conditioning
7.2 out of 10, Good, (39)
The price is €121
includes taxes & fees
24 Dec - 25 Dec
Le Paradis S. Hotel
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About the area

Map
9, Ruelle Casimir, Charrier, Cap-Haitien, HT 1110

What's nearby

  • Cap-Haitien Cathedral - 5 min drive - 4.9 km
  • Place d'Armes - 5 min drive - 5.0 km
  • Cormier Beach - 31 min drive - 10.8 km
  • Citadelle Laferriere - 33 min drive - 27.3 km
  • Labadee Beach - 38 min drive - 13.5 km

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 18 min drive
  • Airport pickup service

Restaurants

  • ‪La Kay Restaurant - ‬6 min drive
  • ‪Cap Deli - ‬5 min drive
  • ‪Boukanye - ‬5 min drive
  • ‪Park Cafe - ‬27 min drive
  • ‪Deco Plage - ‬6 min drive

About this property

Metro Residences Hotel

Metro Residences Hotel is just 3.5 mi (5.7 km) from the airport and offers pick-up service (available on request). You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A nightclub, a poolside bar and a terrace are other features.

Languages

English, French

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in start time: noon; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Wired internet access in rooms*

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • On-site parking is limited
  • Free off-site parking nearby

Transfers

  • Airport pickup on request (during limited hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Nightclub

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Wired Internet (surcharge)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Sky Bar – Overlooking the garden, this rooftop bar serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required.

Fees & policies

Optional extras

  • Wired internet access is available in guestrooms for USD 10 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge
  • Fridges are available for an additional charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for USD 10.00 per day
  • Rollaway beds are available for USD 10 per stay

Parking

  • RV/bus/lorry parking is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.

Also known as

Metro Residences Hotel Cap-Haitien
Metro Residences Hotel
Metro Residences Cap-Haitien
Metro Residences
Metro Residences Hotel Hotel
Metro Residences Hotel Cap-Haitien
Metro Residences Hotel Hotel Cap-Haitien

Frequently asked questions

Does Metro Residences Hotel offer free cancellation for a full refund?
Yes, Metro Residences Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Metro Residences Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Metro Residences Hotel?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Metro Residences Hotel?
Yes, a shuttle from the airport to the hotel is available.
What are the check-in and check-out times at Metro Residences Hotel?
Check-in start time: noon; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Metro Residences Hotel and nearby?
Metro Residences Hotel has a nightclub.
Are there restaurants at or near Metro Residences Hotel?
Yes, Sky Bar offers al fresco dining and garden views.
Does Metro Residences Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.

Metro Residences Hotel Reviews

Reviews

6.6

Good

7.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

I like it it’s clean and quiet I didn’t like the part of no TV and no A/C Furthermore they told me they didn’t cook after I paid for my breakfast online at last they brought me something to eat before I left
Diela, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Gina, 1-night trip
Verified Expedia guest review

8/10 Very good

Amiel, 1-night trip
Verified Expedia guest review

4/10 Fair

Could have done much more. Paid for breakfast but I was served what I could purchase on the street.
Bessie Anastha, 2-night family trip
Verified Expedia guest review

6/10 Good

A diamond chip in the rough
This Hotel have signs that it was a nice place to stay before covid. There are some improvements the owner is addressing such as plumbing. Being without guest for a couple years and the owner was really not expecting us as he had cancelled all bookings, the generator for the AC was not primed. However, the owner was the epitome of hospitality His staff on hand quickly found a room with an old fashion electic AC that worked quite well. The room was quickly dusted and a small fridge was moved into the room The linen was clean and next morning the front desk staff brought us hot coffee. They really tried to accommodate us. The decor is native to Haiti. The location is in the central area of Cap City but on a quieter side street. I think once the improvements to the plumbing issues are made and the entry treshold tiles replace, some cleaning up of the entry courtyard etc is done it will again reflect the vibrancy it must have had before the 2 years neglect occurred. I must add that I'm a usual 4-5* hoyel patron and was really repelled at the 1st impression. But our driver had a long day driving us fro Hinche over a very rough 2hours of bad road and he abandoned us after dropping us off at the front gate. The 2 young women that was there were obviously not expecting us. They called the owner and he was one of the nicest understaning persons ever. Along with the 2 youn ladies, my husband's patience I was able to calm down sufficiently to accept the hospitality.
geraldine, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice Hotel
It was very nice and clean. The staff was very friendly and professional will definitely consider going back when I’m in Cap-Haitian
3-night trip
Verified Hotels.com guest review

8/10 Very good

RINS, 1-night trip
Verified Hotels.com guest review

6/10 Good

I didnt like the room I was put in, thhe bathroom started leaking and bed bugs bit me and my daughter. When i approached them with that the switch thenroom to a better room and condition and then they opened the wifi to the hotel so my experience was not all bad
4-night family trip
Verified Orbitz guest review

2/10 Poor

The Hotel claim that they have parking and it wasn't true if one car already park, you have to find your way to park outside the hotel. at checking the lady was so nice but i never get a towel on time in my room due to the construction, it was a mess
Wilguens, 10-night family trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

8/10 Very good

Haiti 18 Nov 18
The staffs were very nice. They tried to accommodate to all requests. My only issue was the hot water. But for the it was overall a very nice place to stay.
Wesner, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel,it’s fantastic, everybody should go there
2-night trip
Verified Expedia guest review

10/10 Exceptional

Marlange, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

overcharged by expedia false advertising not to book again here or through expidoa
sorina, 15-night trip
Verified Expedia guest review

4/10 Fair

One of the three receptionist was so awful I believe she needs to receive a courtesy class to work to any decent hotel in the area. I spent 10 days without watching any news because the TV is not working at all. The hotel can’t not provide me with a bottle of water besides the first day, the receptionist greeted me with one bottle of water. They told me that the hotel will charge me with a $20 fee if I have a guest slept with me in my room with two beds. Quietly frankly I had bad experience this time with this hotel and I wouldn’t recommend it to anyone who wants to go to a vacation in Cap-Haïtien. The only positive thing in this hotel is the lady who prepares the breakfast and happens to do everything in this hotel such as receptionist, cooking and cleanings as well. To sum up, that lady has more customers service more than any other two ladies who worked at the front desk.
Cesar, 7-night trip
Verified Expedia guest review

6/10 Good

Nov. 2017
Well, it’s an OK enough place to stay if you need a place just to crash for the night or nights. Aside from that the hotel could use some upgrades inside and out. this is my second times staying there and I encountered a lot more problem during this stay then I did on my last trip, some of the issues were : no hot water, and when I told the front desk they said there is hot water, we showered with cold water a couple of times and went back to report the problem again, but it took an argument to get the problem resolved which the guy said was a breaker behind the bathroom. The power kept cutting out every hour every night til about 3am no one seem to be bother by it nor did we ever get an explanation. Breaksfast is okay...
SAKY, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

I didn't like the service I spent 2 days with out AC-DC and room service. I will not recommend it to anyone else's.
charitable, 5-night trip
Verified Expedia guest review

4/10 Fair

Beware!
This place is way over priced for what it is, the free wifi did not work while I was there, rooms are really small and the bathroom running water was just hot water when taking a shower and that was no fun! TV didn't work but after several request they came and fix it. Lots of Miskitos inside the room and extremely humid.
Verified Hotels.com guest review

8/10 Very good

I like this place I wish they have a restaurant in .over all good to stay .thanks guys. Nb I would recommended any one to stay because it's convenient to get out quiet don't regret to stay with them I'll do it again .
Verified Expedia guest review

8/10 Very good

Very responsive to guest
There was an issue with phone reception in the original room, but I was moved. The T.V. is controlled by Registration and not satisfactory. Otherwise, the people are nice and they provide with Air Conditioned and breakfast is just fine. I believe that they are willing to satisfy and for this, I would recommend this place.
Verified Expedia guest review

10/10 Exceptional

stay was great. everything was cool.
Verified Hotels.com guest review

4/10 Fair

Did not stay
We showed up at the hotel, but did not stay. We did not feel the area was safe with the political unrest that was happening. The hotel did not have a restaurant.
Verified Hotels.com guest review

4/10 Fair

Reasonable hotel, but needs major improvement.
Well let's first talk about the pro's about this hotel. I liked the fact that it included a fridge and small kitchenette that was functional and came in very handy since I brought food with me too cook. Room was spacious and somewhat clean. Room did have cob webs in the upper right side of the door panel. Bed was very comfortable and did receive a good nights sleep for the three nights I stayed there. Location is excellent since it is centrally located in Cap-Haiten. There are stores and markets in the area to buy stuff from which is good. Location is good and you feel safe in the area when you are walking around. Had electricity every night and hot water to take a shower everyday which is good. Now for the con's. The first is when I arrived Monday evening around 7:00 pm the receptionist wasn't that friendly. She then asked me for 15.00 US currency for the three nights I would be staying there. I proceeded to tell I just arrived you couldn't wait till I check out or the next morning to ask for the money for the electrify. She then stated we had to pay up front which I was very upset about since I had been up from 4:00 am traveling to arrive in Cap-haiten. Flew in from Fort-lauderdale that morning. Paid her 20.00 US but did not have 5.00 change to give me back, which I found unacceptable since the asked me for money for the electricity right away. I then stated since you have no change to give back to me then you should let me give you the next morning when you have change,
Verified Expedia guest review