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Spa Resort Sanssouci

Photo gallery for Spa Resort Sanssouci

Indoor pool
Exterior
Minibar, in-room safe, desk, soundproofing
3 restaurants, international cuisine
Free toiletries, hair dryer, towels

Overview of Spa Resort Sanssouci

Spa Resort Sanssouci

4.0 star property
4-star resort with spa, near Church of St. Mary Magdalene

7.8/10 Good

103 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
U Imperialu 198/11, Karlovy Vary, 36001

Guests rated this location 6.1/10

Main amenities
  • 3 restaurants and bar/lounge
  • Babysitting
  • Business centre
  • Coffee shop/cafe
  • Full-service spa
  • Housekeeping (on request)
  • Indoor pool
  • Room service
  • Sauna
  • Self parking
  • Spa tub
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Cable/satellite TV service
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Playground on site
  • Private bathroom

Room options

About this area

What's nearby

  • Heart of Karlovy Vary

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 9 min drive
  • Karlovy Vary Station - 5 min drive
  • Karlovy Vary dolni n. Station - 5 min drive
  • Nove Sedlo u Lokte Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Café Pupp - 13 min walk
  • Restaurace U Švejka - 13 min walk
  • Goethe's Beer House - 15 min walk
  • Café Elefant - 14 min walk
  • Embassy Restaurant - 14 min walk
Map

About this property

Spa Resort Sanssouci

Spa Resort Sanssouci is only 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours) for EUR 120 per person one-way. Guests can visit the spa to be pampered with massages, body wraps or facials, and Charleston, one of 3 restaurants, serves international cuisine. Other highlights at this upmarket resort include an indoor pool, a bar/lounge and a hot tub. Fellow travellers like the central location.

Languages

Czech, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a EUR 10 fee
This information is provided by our partners.

At a glance

Hotel size

  • 337 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Shopping
  • Hiking/biking trails nearby
  • Skiing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Bike storage
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 18 holes of golf
  • An indoor pool
  • Arcade/games room
  • At least 80% of lighting from LEDs
  • Bike parking
  • Full-service spa
  • Garden
  • Hot tub
  • Library
  • Locally owned and organised tours and activities
  • Picnic area
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Terrace
  • Vegan dining options
  • Vegetarian dining options

Accessibility

  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Languages

  • Czech
  • English
  • German
  • Russian

Room amenities

Be entertained

  • Satellite TV channels
  • Television

Home comfort

  • Minibar

Sleep well

  • Bed sheets provided
  • Free cot/infant bed
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Energy-saving features in guest rooms
  • Housekeeping (on request)
  • In-room safe
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa & Wellness Centrum Mercedes. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Charleston – This restaurant specialises in international cuisine.
Melody – This restaurant specialises in international cuisine.
Opera – This restaurant specialises in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.09 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 120 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of EUR 22 per pet, per day

Parking

  • Self-parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

On-site antigen/rapid COVID-19 testing is available for a EUR 10 fee.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Spa Resort Sanssouci Karlovy Vary
Spa Resort Sanssouci
Spa Sanssouci Karlovy Vary
Spa Sanssouci
Spa Resort Sanssouci Hotel Karlovy Vary
Spa Resort Sanssouci Resort
Spa Resort Sanssouci Karlovy Vary
Spa Resort Sanssouci Resort Karlovy Vary

Frequently asked questions

Does Spa Resort Sanssouci offer free cancellation for a full refund?
Yes, Spa Resort Sanssouci does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Spa Resort Sanssouci?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Spa Resort Sanssouci?
Yes, there's an indoor pool.
Are pets allowed at Spa Resort Sanssouci?
Yes, pets are welcome. There's a charge of EUR 22 per pet, per day.
Is parking offered on site at Spa Resort Sanssouci?
Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Spa Resort Sanssouci?
Yes, an airport shuttle is available. The charge is EUR 120 per person one-way.
What are the check-in and check-out times at Spa Resort Sanssouci?
You can check in from 2 PM - 11:00 PM. There's a 50% charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a 50% charge (subject to availability).
What is there to do at Spa Resort Sanssouci and nearby?
Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Spa Resort Sanssouci also has an indoor pool, a sauna and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Spa Resort Sanssouci?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Spa Resort Sanssouci like?
Spa Resort Sanssouci is a short 9-minute drive from Karlovy Vary (KLV-Karlovy Vary Intl.) and 12 minutes' walk from Slavkovsky Forest Nature Reserve. Travellers say that the area is central and ideal for skiing.

Reviews

7.8

Good

8.4/10

Cleanliness

7.9/10

Staff & service

8.1/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

They have to change bed , pillow and blanket ( too small size)
Valentina, 14-night trip
Verified Expedia guest review

2/10 Poor

JOSE, 1-night trip
Verified Expedia guest review

8/10 Very good

Kirsten, 3-night trip
Verified Expedia guest review

4/10 Fair

Amenities advertised don’t all exist or are closed (no babysitting, several spa options). Facility is tired. Food quality low. Service not very friendly.
Corbin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful location, friendly stuff Not too many people speak English especially the front desk
Bozena, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nice 3 night stay.
We had a nice stay. I would not describe any aspect of the hotel as excellent or 4*, but we had a relaxing stay. The room was fine, breakfast was good. The restaurant and cafe/bar close early. The best part of the trip was the spa/wellness area. The spa reception staff were very helpful and nice. Vladimir is a professional and we enjoyed his aqua walking class and sauna ceremonies. Vladimir was wonderful. He was our favorite person! Matuška worked hard to keep the pool area in good condition.
kellye, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Old but decent!
Older crowd, older hotel. We paid for parking on-site $26 dollars a day but it was gated and secure in front of the hotel. The pool and spa was open and upon request, the indoor playroom was available (and totally ours). The underground corridors were amazing since it is really cold in November. The bus stop is right by the hotel but I recommend bringing your own vehicle. There isn’t much nearby but the restaurant buffet was open and we ordered Momma Mia pizza and it delivered. The front desk staff was nice and helped with every question/request. The hotel is older and could use some renovations but it had all the accommodations we needed. The suite was ideal for a toddler since we had two separate living spaces. Balconies were available too. There is also a bar off the front desk that has extended hours and offers full bar, coffee and cake.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely town
I stayed 2 nights to visit the lovely town and did not use any spa services. My room was clean and comfortable, the staff and service were excellent and the food was delicious. I would recommend.
Marianne, 2-night trip
Verified Hotels.com guest review

4/10 Fair

not welcoming
Not really that close to main strip, pool has restricted hours for guests. Process and Spa is a little confusing if you only speak English. Didn’t really feel welcome here.
Bryan, 2-night trip
Verified Hotels.com guest review