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The Ritz-Carlton, Chengdu

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Tianfu Square

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Photo gallery for The Ritz-Carlton, Chengdu

View from room
1 bedroom, premium bedding, down duvets, pillow-top beds
Club Suite, 1 Bedroom
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
VIP Access

Reviews

9.6 out of 10
Exceptional
In the heart of Chengdu, The Ritz-Carlton, Chengdu offers a luxurious oasis. Take advantage of 5 on-site restaurants serving breakfast to Chinese cuisine and unwind with hydrotherapy or aromatherapy at the spa. With an indoor pool, steam room, and sauna for relaxation; free self parking for convenience; helpful staff praised by guests.

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Spa
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom
  • Premium TV channels
The current price is €108
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
  • City view
  • 105 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Single Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • City view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
  • City view
  • 97 sq m
  • Sleeps 3
  • 1 King Bed

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The price is €108
includes taxes & fees
11 May - 12 May
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About the area

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017

What's nearby

  • Tianfu Square - 10 min walk - 0.9 km
  • Wenshu Monastery - 19 min walk - 1.6 km
  • Chengdu IFS - 3 min drive - 2.5 km
  • Wide and Narrow Alleys - 3 min drive - 2.5 km
  • Taikoo Li Shopping Center - 3 min drive - 2.5 km

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 28 min drive
  • Hongpailou Railway Station - 8 min drive
  • Chengdu West Railway Station - 10 min drive
  • Chengdu Railway Station - 14 min drive
  • Luomashi Station - 16 min walk
  • Wenshu Monastery Station - 18 min walk
  • Tianfu Square Station - 20 min walk

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Flair - ‬2 min walk
  • ‪香荟全天候餐厅 - ‬1 min walk
  • ‪Caffe Bene-咖啡陪你 - ‬5 min walk
  • ‪潼聚泉御房粥品 - ‬2 min walk

About this property

The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu puts you a short five-minute drive from Taikoo Li Shopping Center. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy, and Li Xuan, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English
VISIBILITY

At a glance

Hotel size

    • 350 rooms
    • Arranged over 41 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site parking only available on request
    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Bed rails
  • Corner guards

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (18464 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Li Xuan – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
FLAIR – This bar specialises in Asian cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
SPICES – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lobby Lounge – This café only serves light fare. Happy hour is offered. Open daily.
Dining Room – This fine-dining restaurant specialises in Mediterranean cuisine. Open selected days.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 258 to 258 for adults and CNY 0 to 258 for children

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton Chengdu Hotel
Ritz-Carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Chengdu?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Ritz-Carlton, Chengdu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Chengdu?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at The Ritz-Carlton, Chengdu and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Chengdu also has a 24-hour fitness centre and a sauna, as well as a garden.

Are there restaurants at or near The Ritz-Carlton, Chengdu?

Yes, there are 5 on-site restaurants, featuring al fresco dining and Chinese cuisine.

Does The Ritz-Carlton, Chengdu have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around The Ritz-Carlton, Chengdu like?

The Ritz-Carlton, Chengdu is in Chengdu City Centre, a short 10-minute walk from Tianfu Square and 19 minutes' walk from Wenshu Monastery.

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The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Fabulous stay in Chengdu
Our 5 night stay at the ritz was fabulous. The staff were brilliant, food fantastic and the room was very clean and comfortable. The breakfast was excellent. Lots of choice and western options. Beautiful pastries, fruit, cereal, yoghurt, fresh cooked eggs and coffee. The view from the room was great. I loved the club lounge and the afternoon tea. Dinner options were good both in the hotel and outside. There are shops and restaurants very close to the hotel. The underground is not far away. I will stay at the Ritz again if I am back in Chengdu.
catriona, 5-night trip

10/10 Exceptional

Great service and restaurants. The hotel is wonderful.
Zhifen, 1-night trip

10/10 Exceptional

Top notch facilities matched with excellent service!
Peili, 3-night trip

10/10 Exceptional

Such a great property with great staff. Loved our 2 nights here. Staff were accommodating with our family group. Breakfast is absolute top notch. Great local restaurant around the corner too.
Isabel, 1-night trip

10/10 Exceptional

good service and location
Benge, 5-night trip

8/10 Very good

Lovely hotel, great staff and wonderful dinner, Evan arranged at a tour for us and went out of his way to help me with logistics
2-night trip

10/10 Exceptional

Location
Xin, 6-night trip

10/10 Exceptional

Beautiful hotel helpful staff
Gary, 4-night trip

10/10 Exceptional

All staff are very helpful and friendly. Service is excellent. We had a great experience staying Ritz Carlton Chengdu!
YONG, 3-night trip

10/10 Exceptional

Hotel is clean, great service and excellent breakfast. The best is the room itself. It’s big and clean and very comfortable.
Kenny, 2-night trip

10/10 Exceptional

Great stay!
Shirley, 2-night trip

10/10 Exceptional

Lovely hotel as you would expect. Staff are very helpful. Breakfast there is huge variety.
Sandra, 3-night trip

10/10 Exceptional

Excellent hotel. Friendly staff, good facilities and convenient location. The only point worth mentioning is the tile around the pool is a bit slippery
Yan, 3-night trip

10/10 Exceptional

Beautiful facility well located
Stan, 1-night trip

8/10 Very good

The hotel is in a good location and the staff were very nice and helpful. The only thing lacking was the bathroom accessories
Jimmy, 1-night trip

10/10 Exceptional

It was a relatively long stay - fantastic hotel and the staff were brilliant. Will be back again.
Mark, 9-night trip

6/10 Good

Do not recommend, save your money.
Alexander, 2-night trip

10/10 Exceptional

Excellent service and courtesy of the people at the Ritz.
Lucia, 2-night trip

10/10 Exceptional

Very wonderful hotel, breakfast buffet has a lot of choices. It has the best and most comfortable bed I’ve ever slept on.
John, 4-night trip

10/10 Exceptional

Spacious room, clean.bathroom facilities, club lounge service excellent, food also very.good,
Hau Kar, 5-night trip

10/10 Exceptional

Good
Zhengjun, 2-night trip

10/10 Exceptional

Love the place. Great city view.
yanru, 1-night trip

8/10 Very good

Everything was very good, specially the Club Lounge and their staff. Only negative is that you need to wear a swimming cap to go to the pool, even if you are bald and it makes the whole thing more like a sporting center than a relaxing hotel pool.
Cristiano, 5-night trip

10/10 Exceptional

Provide a good and friendly service
Sik Fai, 2-night trip

10/10 Exceptional

Staff are polite and eager to serve. Room facility is good
Yiu Cheong, 2-night trip