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Ramada by Wyndham Zhangjiajie Tianmen Mountain

2.0 star property
Explore Yongding's scenic beauty from this upscale hotel where convenience meets comfort.

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Photo gallery for Ramada by Wyndham Zhangjiajie Tianmen Mountain

Lobby
Lobby
Room
Exterior
Living room
In the heart of Yongding, Zhangjiajie Chentian Hotel offers a serene retreat. Unwind with dry cleaning services, car rentals on site, and a delicious meal at the restaurant. With 3 meeting rooms and concierge services available to you during your stay.

Reviews

3.8 out of 10

Popular amenities

  • Laundry facilities
  • Restaurant
Main amenities
  • Restaurants
  • 3 meeting rooms
  • Car hire on-site
  • Front desk safe
  • Laundry service
  • Concierge services
The current price is €59
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, Multiple Beds, Non Smoking, Mountain View

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Room, 2 Single Beds, Non Smoking, Mountain View

  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed, Non Smoking, Mountain View

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Mountain View

  • Sleeps 4
  • 2 King Beds and 1 Single Bed

Room, 3 Single Beds, Non Smoking, Mountain View

  • Sleeps 3
  • 3 Single Beds

Comfort Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Comfort Room, 2 Single Beds, Smoking

  • Sleeps 2
  • 2 Single Beds
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About the area

Map
No. 1 Nanzhuang Road, Yongding District, Zhangjiajie, Hunan

What's nearby

  • Great Gate at Tianmen Mountain - 7 min drive
  • Bailong Elevator - 7 min drive
  • Zhangjiajie National Forest Park - 7 min drive
  • Tianmen Mountain Cable Car - 19 min drive
  • Tianmen Mountain - 33 min drive

Getting around

  • Zhangjiajie (DYG) - 19 min drive

Restaurants

  • ‪印象老灶台 - ‬9 min walk
  • ‪十字茶馆 - ‬6 min walk
  • ‪古楼安氏茶馆 - ‬6 min walk
  • ‪湘妹子茶楼 - ‬6 min walk
  • ‪Mr.F cafe集装箱咖啡馆 - ‬13 min walk

About this property

Ramada by Wyndham Zhangjiajie Tianmen Mountain

Ramada by Wyndham Zhangjiajie Tianmen Mountain puts you within a 10-minute drive of Zhangjiajie National Forest Park.

At a glance

DONE

Hotel size

    • 180 rooms
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Arriving/Leaving

    • Check-in time starts at 11:00 AM
    • Check-out time is 3 PM
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Special check-in instructions

    • This property's policy is to only accept bookings from citizens or residents of China
    • For any questions, please contact the property using the information on the booking confirmation
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Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Property amenities

Food and drink

  • Restaurant

Working away

  • 3 meeting rooms

Services

  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services

Facilities

  • Built in 2009
  • Safe-deposit box at front desk

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Zhangjiajie Chentian Hotel
Chentian Hotel
Zhangjiajie Chentian
Chentian
Zhangjiajie Chentian Hotel
Ramada by Wyndham Zhangjiajie Tianmen Mountain Hotel
Ramada by Wyndham Zhangjiajie Tianmen Mountain Zhangjiajie
Ramada by Wyndham Zhangjiajie Tianmen Mountain Hotel Zhangjiajie

Frequently asked questions

Does Ramada by Wyndham Zhangjiajie Tianmen Mountain offer free cancellation for a full refund?

Yes, Ramada by Wyndham Zhangjiajie Tianmen Mountain does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the check-in and check-out times at Ramada by Wyndham Zhangjiajie Tianmen Mountain?

You can check in starting at 11:00 AM. Check-out time is 3 PM.

Are there restaurants at or near Ramada by Wyndham Zhangjiajie Tianmen Mountain?

Yes, there's an on-site restaurant.

Ramada by Wyndham Zhangjiajie Tianmen Mountain Reviews

Reviews

3.8

2.8/10

Cleanliness

3.0/10

Staff & service

2.8/10

Property conditions & facilities

Reviews

2/10 Poor

FILTHY
Hotels.com had the wrong name ect with the wrong address and we booked this hotel off the reviews but the reviews were from another hotel, when we arrived at the airport there was no one there for us we had to call which was hard enough to be told get our own way or too bad, it was midnight we were tired and looked forward to a 4 star room to find a -1 star hotel, the rooms were filthy had not been cleaned in a month or more, the carpet was heavily stained everywhere, wallpaper peeling off and thick black mould all over bathroom and windows ect, no tea/coffee, no hot water, no free shuttle, no wifi, i am extremely angry right now it is the most disgusting hotel we have ever stayed at and this mess is no fault of ours. oh and to top this all off we thought we would see what they offered at breakfast we didnt expect much but not to find all the food was cold they didnt turn any warmers on but it all smelt bad like it was leftovers from a week ago and then we looked over at the waiter to see his hand in the noodle dish with no gloves and he was breaking up the noodles with 2 long finger nails he had, i almost vomited - oh yes smoking is allowed anywhere in this hotel even around food and in any room DO NOT STAY HERE ...HOTELS REMOVE THIS FILTHY HOTEL from your site, i will be giving the photos to hotels.com not uploading here for legal reasons.
Verified Hotels.com guest review

2/10 Poor

total disappointment with Hotel.com!!!!!!!!!!
My supposedly doubled confirmed hotel reservation via.Hotel.com did not materialize even though I had made 3 different phone calls to Hotels.com to ensure it is after I called the hotel and realised that hotel didn't have my reservation. How can this happened???
Verified Hotels.com guest review

2/10 Poor

Hotel does not exist!!!
Only after arriving in Zhangjiajie did I learn that the Chentian Hotel DOES NOT EXIST! The taxi drivers did not understand the name or address (spoken or in Chinese writing). Luckily, the confirmation email showed a building facade which they DID recognize. This was the Vide Hotel, and it turns out I did have a reservation THERE. The Vide hotel was generally nice (great location across the street from the Mount Tianmen cable car, clean and luxurious room, however the toilet clogged while we were there, and the room smelled a bit of cigarette smoke). But I can't positively recommend it when I came so close to having no hotel at all.
Verified Orbitz guest review

4/10 Fair

Verified Hotels.com guest review

6/10 Good

Bem localizado, porém cafe da manhã ruim e sujo.
Café da manhã ruim, pelo menos para nós brasileiros, tinha apenas comida local. Restaurante muito sujo. As pessoas fumam por todos os locais do hotel.
Marcos Antonio, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review