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All properties in Fes, Fès-Meknès, Morocco
1 room, 2 adults

Palais Faraj Suites & Spa

5-star5 stars
Bab Ziat, Quartier Ziat, Fès Médina, Fes, 30000, Morocco

Luxury hotel with restaurant, near Blue Gate
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hotel location, facilities and staff are simply amazing. The hotel itself is so beautiful…Mar 10, 2020
  • Everything was perfect. One of the best places I have ever stayed. The Riad was…Jan 21, 2020

Palais Faraj Suites & Spa

  • Junior Suite
  • Suite (AMBASSADEUR)
  • Suite (TRIPLE)
  • Premium Suite, 1 King Bed, Balcony (VIZIR)
  • Premium Suite, Terrace (GRAND VIZIR)
  • Royal Suite, Terrace
  • Deluxe Suite
  • Basic Double Room

What’s around Palais Faraj Suites & Spa

Landmarks

  • In Fes El Bali
  • Blue Gate - 13 min walk
  • Der Batha Museum - 12 min walk
  • Place R'cif - 12 min walk
  • Medersa Bou-Inania - 12 min walk
  • Al Attarine Madrasa - 16 min walk
  • Kairaouine Mosque - 17 min walk
  • University of Al Quaraouiyine - 17 min walk

Getting around

  • Fes (FEZ-Saiss) - 30 min drive
  • Fes Station - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
Things to do
  • Spa services on site
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
Freshen up
  • Bathtub or shower
Be entertained
  • 21-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Terrasse - This restaurant serves breakfast only.

L AMANDIER - This fine-dining restaurant specializes in Moroccan cuisine and serves lunch and dinner. Open daily.

The GOLDEN BAR - Onsite cocktail bar. Open daily.

Palais Faraj Suites & Spa’s small print

Also known as

  • Palais Faraj
  • Palais Faraj Suites & Spa Hotel
  • Palais Faraj Suites & Spa Hotel Fes
  • Palais Faraj Suites
  • Palais Faraj Suites Fes
  • Palais Faraj Suites Hotel
  • Palais Faraj Suites Hotel Fes
  • Palais Faraj Suites Spa
  • Palais Faraj Suites & Spa Fes

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Cribs/Infant beds are available for EUR 15.0 per day

Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way, Maximum occupancy 3)

Airport shuttle service for children costs EUR 25 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palais Faraj Suites & Spa

  • Does Palais Faraj Suites & Spa offer free cancellation for a full refund?
    Yes, Palais Faraj Suites & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Palais Faraj Suites & Spa currently open?
    This property is closed from April 17 2020 to December 31 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Palais Faraj Suites & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palais Faraj Suites & Spa?
    Yes, there's free self parking.
  • Is there a pool at Palais Faraj Suites & Spa?
    Yes, there's a pool.
  • Are pets allowed at Palais Faraj Suites & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Palais Faraj Suites & Spa?
    You can check in starting at 02:00 PM. Check-out time is noon.
  • Are there restaurants at or near Palais Faraj Suites & Spa?
    Yes, there's an onsite restaurant. Nearby restaurants include Les Jardins de Sheherazade (6-min walk), The Ruined Garden (9-min walk), and Restaurant Nur (11-min walk).
  • Is airport shuttle service offered by Palais Faraj Suites & Spa?
    Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.

Recent reviews

Superb 9.2 From 54 reviews

Exceptional 10.0
Great stay.
Place is extremely nice and Royal. Some front desk staff could benefit from more training but most were outstanding.
Nitin, us3 night romance trip
Exceptional 10.0
Palace style!
We love the palace style It is sooooo lovely!!
felipe, us2 night family trip
Exceptional 10.0
A lovely escape
This hotel/palace is luxurious. From the incredible library to the intricate tile work, there is beauty around every corner. We stayed here for three nights and it was a lovely experience. The views were incredible, the food was delicious (both breakfast and dinner), and the entire staff was warm and welcoming. The medina is about a 20 minute walk and there are some sites along the way. The only issue I had was with the heat. Our room never really warmed up. Luckily, the robes and slippers kept us content! Thank you for a lovely stay.
Avery, us3 night romance trip
Fair 4.0
We stayed here for 3days/2nighta during our stay in Fez and were quite disappointed with Palais Faraj...mainly because of the terrible food poising we got 100% from this hotel and poor service in the bar and restaurant. We ate all our meals in Fez ONLY at this hotel and got violent, fast, and furious food poisoning. My husband is a physician and was able to diagnose based on the timing and symptoms that it was mostly definitely from the “salads of fez” at the terrace restaurant. Avoid at all costs!!! The food was mediocre at best, but the service was just awful every time in the bar and restaurants. Also—the breakfast was disgusting. The breads were all stale and hard as rocks. They put unrated food from all week out and it is clearly spoiled. Definitely not a 5-star property.
Ashley, us2 night romance trip
Good 6.0
Some Issues.......
The service at the beginning was exceptional. Good location and historic old building but several issues.......internet did not work during the entire stay in the rooms, toilet the first night kept making noises and we could not sleep the entire night which made our first day in Fez tiring, they charged me 48,000 MAD instead of 4800 on my credit card but they fixed it but the woman helping me was very curt. In addition, they have yet to respond to my email.
Ali, us2 night romance trip
Exceptional 10.0
Endroit de rêve
Hôtel splendide avec une belle piscine très agréable quand les températures sont élevées. Service soigné. Tres bon restaurant avec vue imprenable. Le spa est beau mais les soins que j’ai reçus n'étaient vraiment pas inoubliables. L’excursion que j’ai réservée à travers l’hôtel était d’une qualité très moyenne donc il est préférable de réserver ailleurs.
Christophe, fr6 night trip
Exceptional 10.0
滿分住宿
地點滿分 體驗滿分 設計滿分 可飽覽古城全貌 早餐好吃 員工友善
Wai Tong Issac, hk1 night romance trip
Exceptional 10.0
The hotel is like a palace!! Love the hotel so much!! With a small swimming pool can chill in the morning! The staffs are helpful and nice! I need to check out the hotel at 6am in the morning to continue my journey, and the staffs helped me prepare a very nice breakfast box for us to take away! Really appreciate it! Thank you so much!
Ching Yi Tina, hk2 night romance trip
Exceptional 10.0
Excelente lujoso INCREHIBLE construccion
Sholem, us2 night romance trip
Exceptional 10.0
Magnifique !
Nous avons passé 4 jours au Palais Faraj l’hôtel est magnifique ! Architecture, matériaux, décor, Zellig....tout est authentique. Nous avons été sur classé et avons reçu une suite. Le personnel top ! Restaurant le meilleur de fes ! Propreté top ! Nouveau directeur top ! Merci encore à toute l’équipe !
NADIA, be3 night trip with friends

Palais Faraj Suites & Spa

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