The most true fact about this hotel, is the hotel staff, starting from the security to the reception, and ending with house keeping. They are all the nicest employees you wish to see in any hotel. I rate them 10/10. However the hotel staff themselves only can't provide the guests the full satisfaction of the stay. I hade to move to other hotel due to healthy reasons : many Small insects all around inside my room, at the first day i couldn't see them, but next day my body was having red spots , I wondered why, then I saw those small insects , where I can't avoid them, even if the room is super clean. Anyway during my 2 days stay, my room was at fifth floor " none smoking floor" however i could hear clearly the music from the karaoke bar at eighth floor till 4:00AM everyday. Even if you complain , the staff can't do anything, it's not in their hands. The good thing the lobby bar is no more exist, it will be a restaurant. If we talk about the location , the surroundings is not that perfect , but it's easy to reach most attractions " clubs: stadium 1, 2, Mille's ,classic, Illigas , Malio, 36 bar, malls,china town" by taxi " blue bird only" with less than 20-25k. This hotel has 24 hrs, in room massage service , which I wouldn't recommend , the treatment was awful. To end up, my stay was ok, but not that much perfect, and I would prefer in future to stay in different available hotels in the area.