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Hotel Embajador Puno

3.0 star property
Lakefront hotel with restaurant, near Naval Museum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Embajador Puno

Exterior
Reception
TV
TV
Street view

Reviews

6.0 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
TV
Private bathroom
Designer toiletries
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
TV
Private bathroom
Designer toiletries
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
TV
Private bathroom
Designer toiletries
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
TV
Private bathroom
Designer toiletries
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Twin Room

Highlights

Air conditioning
TV
Private bathroom
Designer toiletries
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Jr. Los Incas N° 289, Puno, 0051

What's nearby

  • Pine Park - 5 min walk
  • Puno Central Market - 5 min walk
  • Puno Plaza de Armas - 9 min walk
  • Puno Cathedral - 13 min walk
  • Puno Port - 15 min walk

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 63 min drive
  • Puno Station - 5 min walk
  • Paucarcolla Station - 24 min drive

Restaurants

  • ‪Ricos Pan - ‬7 min walk
  • ‪Rupha Cafe - ‬8 min walk
  • ‪Restaurante Remembranzas - ‬6 min walk
  • ‪Pollos el Rancho - ‬6 min walk
  • ‪La Choza de Oscar - ‬7 min walk

About this property

Hotel Embajador Puno

Hotel Embajador Puno puts you a short five-minute drive from Lake Titicaca. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in start time: 7:00 AM; check-in end time: 9:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

On-site venue – This restaurant specialises in Peruvian cuisine and only serves breakfast. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
This property accepts debit cards and cash.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 10023878670

Also known as

Hotel Embajador Puno
Embajador Puno
Hotel Embajador Puno Puno
Hotel Embajador Puno Hotel
Hotel Embajador Puno Hotel Puno

Frequently asked questions

Does Hotel Embajador Puno offer free cancellation for a full refund?
Yes, Hotel Embajador Puno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Embajador Puno?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night.
Is parking offered on site at Hotel Embajador Puno?
Sorry, there's no on-site parking at Hotel Embajador Puno.
What are the check-in and check-out times at Hotel Embajador Puno?
Check-in start time: 7:00 AM; check-in end time: 9:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Embajador Puno and nearby?
Hotel Embajador Puno has a garden.
Are there restaurants at or near Hotel Embajador Puno?
Yes, there's an on-site restaurant that offers Peruvian cuisine.
What's the area around Hotel Embajador Puno like?
Hotel Embajador Puno is located on the boardwalk, a short 5-minute walk from Puno Station and 17 minutes' walk from Lake Titicaca.

Hotel Embajador Puno Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Good

Convenient location
The staff was really helpful and friendly. Convenient location. Older hotel and I suspect there is sewage problems because there was a not so nice smell to the bathrooms.
Sarah, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

JUAN PABLO, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

decent cheap hotel
The hotel was fine, no maid service, breakfast included, had an internet terminal. Staff was helpful for finding buses, tours, etc. Good location, close to train, super market, and walking distance to the main tourist area (bars/clubs). There was a problem with the water pressure and one day we did not have hot water because the pumps failed. This was a frequent occurrence.
Verified Hotels.com guest review

6/10 Good

Not a 3-star hotel
Was definitly more like a hostal than hotel, miles away from 3 stars (internationally at least). The room was comfortable. Location not the best for tourists but a walking distance from the 'center'. Misrepresenting marketing and therefore didn't live up to our expectations.
Verified Hotels.com guest review

10/10 Exceptional

gustavo, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Victoria, 6-night romance trip
Verified Hotels.com guest review

4/10 Fair

Insatisfação
Hotel mal conservado. Cheguei pela noite e informei que tinha uma reserva e as duas atendentes ficaram em silêncio. Depois de algum tempo perguntei: “E..?” Elas então disseram que não havia ninguém reservado e que não havia quarto disponível, sem acrescentar alguma alternativa. Perguntei o que poderia ser feito e elas nada. Então chegou outro atendente e esse sim consultou algo no computador e depois de algum momento liberou um quarto pra mim (não falaram que não havia disponibilidade de quarto? 🤔). O hotel é antigo e com aparência de mal conservado. Falaram que me levariam uma toalha de banho, coisa que só consegui na manhã seguinte descendo pessoalmente à recepção. A ducha estava gelada e depois de descer reclamando disseram que iam ligar o boiler (já não deveria estar ligado?🤔🤔). Mesmo tempos depois tomei um banho não mais gelado mas frio, em um frio de 7 graus. Meu conselho: gaste um pouquinho mais e vá pra outro lugar.
Marcos, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dåligt hotel
Mögel i rummet svårt att andas hela natten, fläckar på väggar och mattan, sängkläder lukta illa, rent ut sagt äckligt, fanns inte något att köpa, fanns inga gafflar, personalen verkade inte vilja ha gäster, undermåligt med tanke på vad det kostar, jag checkade ut efter en natt.
Annika, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boa estadia em Puno
O hotel é super bem localizado, os funcionários foram muito cordiais e agradaveis. Fizemos o check out as 10, porém precisavamos deixar nossa bagagem no hotel e os funcionários a guardaram com toda segurança.
Verified Hotels.com guest review

2/10 Poor

horrível
hotel péssimo, parece abandonado, de manhã o funcionário fica dormindo e o mesmo se quer prepara o café da manhã na hora marcada por eles, péssimo atendimento, água quente só pedindo o tempo todo, péssimas toalhas, não recomendo
Claudio, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

가격 대비 그럭저럭 괜찮습니다.
야간 버스 타고 푸노에 도착해서 택시타고 도착했는데 문 잠겨 있고 셔터 내려져 있어서 당황했어요. 다행히 일찍 체크인 해주긴 했는데 직원들 영어가 안 통하고 스페인어로 해야 되요. 뜨거운 물은 평소에는 보일러 안 켜놓는 것 같고, "Agua caliente, por favor"라고 요청하시면 보일러 켜줍니다.ㅎ
Verified Hotels.com guest review

8/10 Very good

Situé en plein centre, l'accès aux restaurants, banques et boutiques est facile à pied. Les résidents de la chambre voisine sont arrivés tard la nuit. Bruyant , mal isolé. Les vitres des fenêtres qui donne sur la petite terrasse sont vraiment sales.
Verified Expedia guest review

6/10 Good

Podría ser mejor
Ubicación muy conveniente, cerca de los principales puntos de la ciudad. Desayuno incluido rutinario y básico. No limpian el cuarto a menos que lo solicites. Al c/ in no nos explicaron que si no lo solicitabas no te limpiaban nada. Cuarto comodo para descansar lo suficiente. Tv antigua sin buena señal. Agua caliente solo cuando ellos quieren. Cuando indique que no salía agua caliente me dieron como respuesta que el chico que ve eso no estaba. Ese día toco bañarse con agua fría considerando el clima frío de puno. Personal amable en líneas generales, no supieron darme razón Cúando solicite algunas indicaciones e información turística pero por lo menos no te contestan mal!
Verified Hotels.com guest review

8/10 Very good

Hotel con buena ubicación
Un hotel que se encuentra cerca del centro, estación de trenes, terminal terrestre y con muy buen ambiente.
Verified Expedia guest review

2/10 Poor

À ne pas recommander à personnes.
L hôtel était très bien située mais aucun confort , la pluie entrait de partout, il a fallu s acheter du papier hygiénique car ils disaient ne pas en avoir,les serviettes semblaient avoir été utilisé sans lavages,,, Aucune lumières le soir dans les corridors surtout au troisième étage.
Verified Expedia guest review

6/10 Good

立地はすごく良かったが、この程度のホテルとしては普通。特に特記することはなし。
Verified Hotels.com guest review

10/10 Exceptional

BUENA ATENCION
Los dos días que nos hospedamos en el Hotel Embajador fuimos muy bien atendidos y el desayuno fue oportuno en el tiempo y bien servido gracias GUILLERMO
Verified Hotels.com guest review