The sheets were not clean. Their name in the hotel and the app is completely different from the one that shows in Google Maps, which make it really confusing, and got me lost. The guys taking care of reception were never visible or available and when I saw them they were clearly high. Plus they gave me the very last room, which it was nice and they had one available on the first floor. I had to pay extra to bring my stuff back from the other side of the Medina, because of the Maps confusion, carrying 2 suitcases through the Medina is not joke, otherwise I wouldn’t care. And the phone number they have in hotels.com does not work, the only way for me to communicate with them was reaching out to hotels.com and that is how they immediately texted me through WhatsApp, otherwise I would have never done with the actual place, and it was about to start raining.