In the heart of Southampton, The Star Hotel offers a warm welcome with dry cleaning services, a cozy bar, and a delightful restaurant. Savor the buffet breakfast or take advantage of in-room WiFi. With 3 meeting rooms and luggage storage at your disposal.
Southampton Cruise Terminal - 5 min drive - 3.3 km
Getting around
Southampton (SOU) - 21 min drive
Bournemouth (BOH-Bournemouth Intl.) - 46 min drive
Millbrook Station - 4 min drive
Southampton Central Station - 17 min walk
Southampton Woolston Station - 27 min walk
Restaurants
The Standing Order - 1 min walk
Heavenly Desserts - 1 min walk
Poppins - 2 min walk
Ottoman Kitchen - 1 min walk
The Titanic - 2 min walk
About this property
The Star Hotel
The Star Hotel puts you within a 10-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World are within a short drive. Fellow travellers love the helpful staff and breakfast.
Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (GBP 7.00 per day)
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Working away
3 meeting rooms
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: GBP 50 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 5.95 for children
Children & extra beds
Rollaway beds are available for GBP 25.0 per day
Parking
Self-parking costs GBP 7.00 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Star Hotel Southampton
Star Hotel
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton
Frequently asked questions
Does The Star Hotel offer free cancellation for a full refund?
Yes, The Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Hotel?
Yes. Self-parking costs GBP 7.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Star Hotel?
Check-in start time: 2 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Star Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino (13-min walk) is nearby.
Are there restaurants at or near The Star Hotel?
Yes, there's an on-site restaurant.
What's the area around The Star Hotel like?
The Star Hotel is a short 4-minute walk from WestQuay Shopping Centre and 7 minutes' walk from Mayflower Park. Our travellers say that the local area is very central.
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The Star Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Shower
Value
Bathroom
Building
Towns
Reviews
10/10 Exceptional
14 May 2025
Rooms for everyone
Rooms for everyone, fantastic breakfast
Mark
Mark, 1-night trip
8/10 Very good
5 May 2025
Southampton stay.
Good location, cheap and cheerful, needs some work doing, like so many old hotels.Would used again.
Terrence
Terrence, 1-night trip
6/10 Good
21 Apr 2025
Pre Cruise Stay
It was an overnight stay in a budget hotel that was adequate for our needs
Verified traveller
1-night trip
8/10 Very good
7 Feb 2025
Very central, clean and friendly hotel
Debbie
Debbie, 1-night trip
10/10 Exceptional
26 Mar 2025
Excellent
Brilliant staff, Great hotel. Recommended
Nigel
Nigel, 1-night trip
4/10 Fair
27 Apr 2025
Great staff awful conditions
Staff very good - but husband has bed bug bites!
Victoria
Victoria, 1-night trip
8/10 Very good
15 Feb 2025
Basic clean hotel
Lonnie
Lonnie, 1-night trip
10/10 Exceptional
4 Apr 2025
The staff made this stay
Do you know I wasn't best pleased with the room. The bed was small, floors sloped but the staff and the ambience were awesome. Breakfast was yummy so I'm giving them 5 stars. Price was excellent, close to cruise terminal.
Ian
Ian, 1-night trip
10/10 Exceptional
15 Mar 2025
Quirky hotel with old style gated lift very cute!! Breakfast very reasonably priced and delicious .Staff friendly & had a hairdryer at reception when needed. Hotel is surrounded by bars/restaurants and 2 minutes walk to all the shops.Handy it has its own carpark too!! Will definitely be going back !
Alexandra
Alexandra, 3-night trip
10/10 Exceptional
9 Jan 2025
For a one night stay in the centre was great choice
Terry
Terry, 1-night trip
10/10 Exceptional
6 Nov 2024
Was spotless clean and a lovely hotel
John
John, 2-night trip
10/10 Exceptional
2 Nov 2024
Great location staff amazing
Juliana
Juliana, 4-night trip
10/10 Exceptional
10 Mar 2025
A great hotel in the middle of Southampton
The hotel is very well situated. Surprisingly really quiet. The room was comfortable. The shower was great. The lift is old fashioned and pretty funky. A great experience. All staff members are very pleasant.
Jocelyne
Jocelyne, 1-night trip
10/10 Exceptional
7 Feb 2025
Quaint
A small quaint hotel in the middle of Southampton. Great breakfast available. Lovely staff
Jacqueline C
Jacqueline C, 2-night trip
8/10 Very good
18 Nov 2024
Hive Hotel, good price and great location
Alsx
Alsx, 1-night trip
10/10 Exceptional
1 Dec 2024
Excellent
Great front desk staff and great location.
YA-HUI
YA-HUI, 1-night trip
10/10 Exceptional
18 Jun 2024
Really great hotel!
Christopher
Christopher, 5-night trip
6/10 Good
14 Oct 2024
Average hotel but the location made it worthy.
Heather
Heather, 1-night trip
8/10 Very good
5 Apr 2025
Comfortable that can do with updating
Cindy
Cindy, 1-night trip
8/10 Very good
24 Sept 2024
Great location!
William
William, 1-night trip
8/10 Very good
2 Mar 2025
Good value stay in an interesting building
At a similar price to a chain budget hotel I decided to take a risk and go for this instead as this landmark building in the centre of Southampton looked like an interesting choice. It is an old building and a bit dated in parts but it was clean and comfortable and the staff were all friendly and helpful. There was also a decent and good-value breakfast. It made for a more interesting stay than an anonymous chain and was a bargain for the price. I'd happily stay again.
David
David, 3-night trip
10/10 Exceptional
1 Feb 2025
Cheap, clean and welcoming. Thanks.
Sam
Sam, 1-night trip
4/10 Fair
16 Jan 2025
The star
Staff were helpful. Hotel old, but full of charm, especially the old lift.
David
David, 1-night trip
10/10 Exceptional
27 Oct 2024
Great friendly staff
Callum
Callum, 1-night trip
8/10 Very good
10 Feb 2025
Large room. Handy location right in the centre. Bit run down in places but good value. Can be quite noisy, could hear staff talking loudly very early in the morning.