UrCove by Hyatt Shantou Xinyicheng Huanghe Road

Property class: 4
Hotel in Shantou

Choose dates to view prices

When visiting Shantou, UrCove by Hyatt Shantou Xinyicheng Huanghe Road is a great choice to consider. Guests will have free perks such as WiFi and self-parking.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (8)

  • Housekeeping (on request)
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Locker space

Feel at home (6)

  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Minibar (stocked, free items)
  • Free self-parking
The current price is €50
includes taxes & fees
20 Sept - 21 Sept

Room options

View all photos for Superior Single Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a city view.

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Single Room

A modern bathroom with a shower, toilet, and a glass partition.

Luxury Single Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
No.2, Keji Middle Road, Shantou, Guangdong provice, 515000

What's nearby

  • Shantou the Mixc - 3 min drive - 2.7 km
  • Jinsha Park - 4 min drive - 3.7 km
  • Shipaotai Park - 6 min drive - 5.3 km
  • Shantou Museum - 7 min drive - 6.3 km
  • Chaoshan Stadium - 7 min drive - 6.3 km

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 39 min drive

Restaurants

  • ‪My-Live - ‬10 min walk
  • ‪薛记肠粉 - ‬19 min walk
  • ‪普宁砂锅粥 - ‬2 min drive
  • ‪桂园老四 - ‬2 min drive
  • ‪潮庭 - ‬2 min drive

About this property

UrCove by Hyatt Shantou Xinyicheng Huanghe Road

  • When visiting Shantou, UrCove by Hyatt Shantou Xinyicheng Huanghe Road is a great choice to consider. Guests will have free perks such as WiFi and self-parking.

At a glance

Hotel size

    • 142 rooms

Arriving/Leaving

    • Check-in start time: noon; check-in end time: anytime
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site garage

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Lockers available

Room amenities

Be entertained

  • Smart speaker

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 50 for adults and CNY 50 for children

Renovations and closures

The property will be renovating from 1 January 2027 to 30 June 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy.

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

UrCove by Hyatt Shantou Hi Tech The Mixc

UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel

UrCove by Hyatt Shantou Hi-Tech The Mixc Shantou

UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel Shantou

Frequently asked questions

Are pets allowed at UrCove by Hyatt Shantou Xinyicheng Huanghe Road?

Sorry, pets aren't allowed.

Is parking offered on site at UrCove by Hyatt Shantou Xinyicheng Huanghe Road?

Yes, there's free self parking.

What are the check-in and check-out times at UrCove by Hyatt Shantou Xinyicheng Huanghe Road?

Check-in start time: noon; check-in end time: anytime. Check-out time is noon. Express check-in is available.

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Reviews

UrCove by Hyatt Shantou Xinyicheng Huanghe Road Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Arrived midnight as flight delayed but very fast check in process My room was at 19 floor with a nice city view Hotel room was very spacious and clean Bed is very comfortable and I have a very good sleep Suggest to increase type of food for breakfast
Verified review

10/10 Exceptional

Very friendly staff n great environment
Verified review

10/10 Exceptional

Very nice hotel. Hotel is very clean and very comfortable. Although breakfast spread is limited but overall we still enjoy our stay. Shoutout to staff Zev who went all the way to make sure we are well settled in. Will recommend and will definitely go back if I come back to Shantou again .
Verified review

10/10 Exceptional

Recommended Stay

New hotel. Clean. Spacious. Staff Mr Zhuang and his team very helpful and nice.
Verified review

10/10 Exceptional

A wonderful stay From the moment I arrived, the staff made me feel welcomed. They were friendly, attentive, and eager to help. The check-in process was quick and efficient with the help of Leo and Zen in the check in counter. The room was beautifully designed and decorated. The location was perfect, just 15 minutes taxi distance (~10-15 RMB)to all attractions Overall, my experience at UrCove Shantou was fantastic, and I look forward to returning in the future.
Verified review

10/10 Exceptional

It’s a new hotel and overall experience is great. Just they didn’t expect max capacity for the Easter long weekends we stayed and under staffed, even they are trying to be helpful. Overall I would come again given beds are very comfortable and service is excellent.
Verified review

10/10 Exceptional

Outskirts but room was comfortable, nice and cleesn. Breakfast not hot, no warmer
Verified review

10/10 Exceptional

This is a very confortable and clean hotel. It is well located. Breakfast offers western food. Room is relatively spacious. Complementary drinks and soda are offered free of charge. Access through taxi is not ease as the English name is not found at Didi app. My taxi driver drove me to a wrong one. In overall, I highly recommend it.
Verified review

10/10 Exceptional

**Excellent Stay with Outstanding Hospitality –

**Excellent Stay with Outstanding Hospitality – Special Thanks to 小庄!** My stay at Urcove Hotel was truly enjoyable, thanks to the warm and attentive service. A special shout-out to 小庄 (Xiao Zhuang) at check-in—they were incredibly friendly, sincere, and went above and beyond by providing their WeChat contact for seamless communication during my stay. Having direct access to assistance made me feel well taken care of, and it’s clear the staff genuinely want guests to have a great experience. The room was comfortable, and the amenities met my needs perfectly. The only minor hiccup was that room service entered despite the "Do Not Disturb" sign, but this was a small issue in an otherwise flawless stay. Overall, I highly recommend Urcove Hotel, especially for the exceptional hospitality shown by 小庄 and the team. Thank you for making my stay so pleasant—I’d gladly return!
Verified review

4/10 Fair

Need to call didi to go anywhere
Verified review

10/10 Exceptional

Nice breakfast buffet
Verified review

10/10 Exceptional

New.
Verified review

10/10 Exceptional

Getting to this property from the airport isn't overly challenging. I landed in the late evening. Booking via Expedia presented a bit of a hurdle as Expedia doesn't provide the hotel confirmation number (which is different from other platforms). Fortunately, I reached out to the hotel via their official email and obtained the confirmation, ensuring a seamless process. The receptionists are incredibly friendly and serve with enthusiasm. I can communicate with them effortlessly and have my inquiries addressed promptly. Once, I left my keycard in the room, and after verifying my identity, they reissued it. Additionally, they engaged in small talk, which made it seem like they were sincerely interested in building a good rapport. Retrieving my parcels from the reception was also relatively hassle-free.
Verified review

10/10 Exceptional

Due to my visit to a nearby city, I've extended my hotel stay by one additional day. Since this is an extension of a prior booking, I was informed that I needed to have my keycard validated. The hotel's system can't automatically grant extra days beyond the current booking. The validation process was quite straightforward and quick. Upon check - out, I requested the receptionist to help me return an item by giving it to a courier. He readily provided assistance. Moreover, when they learned that I was skipping breakfast to catch an early train, I was even offered a to - go coffee. I truly value the service provided by the hotel team. The complimentary washer and dryer are impressively fast, completing a cycle within an hour. This has been extremely helpful in minimizing the number of clothes I had to pack for this trip. However, if I had to point out one aspect for improvement, it would be the noise from the nearby construction. The hotel could have installed better double or triple - glazed windows to mitigate this issue.
Verified review

10/10 Exceptional

客房整潔、舒服，房務人員有禮貌反應問題，都會立即送來。 早餐款式可增添，咖啡機才一台不太夠用，早上人多時候，喝咖啡時都要排隊、且等好一會。
Verified review

8/10 Very good

房間整潔地點適中服務好，但健身室設備不足
Verified review

10/10 Exceptional

清楚整齊，服务週到，由其是你们接待同事Leo

早点有沙拉，包点，白粥，非常好
Verified review

10/10 Exceptional

整體十分滿意，會再入住
Verified review

10/10 Exceptional

前台服務態度非常好 👍 餐廳的美食好吃
Verified review

8/10 Very good

酒店浴室內沒有放衣服的位置
Verified review

10/10 Exceptional

乾淨 整潔

酒店很新，很乾淨，推薦 不過叫外賣不方便。出入需要滴滴出行。
Verified review

10/10 Exceptional

酒店房间（尤其是床）很舒适。电视还能投屏很棒。还有机器人送外卖很方便。感谢Kid帮我处理跟外卖有关的问题。很棒的体验～谢谢Kid~
Verified review

10/10 Exceptional

酒店距離高鐵及景點不遠，設施很新淨，晚上睡覺很寧静，員工態度很好，下次會再入住凱悦品牌的逸扉酒店。
Verified review

10/10 Exceptional

Verified review

2/10 Poor