Sheraton Shantou Hotel

Photo gallery for Sheraton Shantou Hotel

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Premium bedding, minibar, desk, soundproofing

Overview of Sheraton Shantou Hotel

Sheraton Shantou Hotel

4.5 star property
Luxury Shantou hotel with 1 outdoor pools, connected to the convention centre

8.8/10 Fabulous

270 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • 24-hour room service
  • Business centre
  • 5 meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk
For families
  • Separate bath and shower
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Longhu Qu
  • Shantou University - 24 min drive

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 27 min drive
  • Chaoyang Railway Station - 43 min drive
  • Airport shuttle (surcharge)

About this property

Sheraton Shantou Hotel

Sheraton Shantou Hotel offers an airport shuttle (available 24 hours) for CNY 600 per vehicle one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at 采悦轩中餐厅, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a steam room. Fellow travellers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 323 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space (11836 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bath seats
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Spring water bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

采悦轩中餐厅 – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner.
盛宴标帜西餐厅 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
大堂吧 – This lobby lounge only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 148 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Airport shuttle service for children costs CNY 0 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: Alipay.

Also known as

Sheraton Shantou Hotel
Sheraton Shantou
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8/10 Very good

Pretty good but a bit old
The hotel is well located. close to pretty much everything in the city. Staff is friendly and helpful, nothing to criticize. The only thing is it is not well equipped or needs some refurbishment for its five star: for example TV doesn't support HD or internet
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Terrific Stay in Sheraton Shantou Hotel
This is my best experience since I started my travel annually 15 yrs before, the hotel is so great and beautiful, my booked room was a family room with three beds
direct to three beds
direct to corridor
lobby1
lobby2
Wei, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Connie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was very spacious and decor very nice and warm. The shower water pressure was great, unlike many hotels in China.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property was probably one of the better ones I have stayed at with very helpful staff who went out of their way to assist us.
YM, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is next to two big malls and close to eateries within 10mins walk.
Heng, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anoop, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent in every way
Well worth staying here as the food, accommodation and service were excellent and certainly well up there in comparison to the best hotels i have stayed with around the world.
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review