Adjacent to a golf course, The Arrow Hotel is a great choice for a stay in Arrowtown. Freebies such as WiFi and self-parking are added perks, and guests can keep active with on-site mountain biking. Free bike rentals and a terrace are offered, and in-room conveniences include fridges and microwaves.
Languages
English, Korean
At a glance
Hotel size
5 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 10 PM
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Room service (limited hours)
What to do
Mountain biking
Public winery tours
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Skydiving nearby
Snowboarding nearby
Hot springs nearby
Working away
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bike hire
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Adjacent to a golf course
Reception hall
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Netflix
Home comfort
Air conditioning and heating
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Heated floor (bathroom)
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Full-sized fridge/freezer
Microwave
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 16 per person
Local area shuttle service is offered for an extra charge
Renovations and closures
This property is closed from 15 October 2024 to 14 October 2026 (dates subject to change).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts major credit cards, debit cards and cash.
Also known as
Arrow Private Hotel
Arrow Private
The Arrow Private Hotel
The Arrow Hotel Hotel
The Arrow Hotel Arrowtown
The Arrow Hotel Hotel Arrowtown
Frequently asked questions
Is The Arrow Hotel currently open?
This property is closed from 15 October 2024 to 14 October 2026 (dates subject to change).
Does The Arrow Hotel offer free cancellation for a full refund?
Yes, The Arrow Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Arrow Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Arrow Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Arrow Hotel?
Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is 10 AM.
Is there an on-site casino at The Arrow Hotel?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (18-min drive) and SKYCITY Wharf Casino (18-min drive) are both nearby.
What is there to do at The Arrow Hotel and nearby?
Have fun during the warmer months with activities such as mountain biking. Additional recreation nearby includes hot springs. Enjoy amenities such as a picnic area and a garden.
What's the area around The Arrow Hotel like?
The Arrow Hotel is a short 7-minute walk from Arrowtown Chinese Settlement and 11 minutes' walk from Crown Range.
The Arrow Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
1 November 2024
Hotel dishonoured our booking at short notice
We were contacted by Customer Service at Hotel.com 2 days before our stay at Arrow Hotel to inform us that Arrow hotel is unable to honour our confirmed booking but gave no clear reason other than its closed.
We are very disappointed with this outcome especially when we are not told clearly why after confirming our booking, it is cancelled at short notice.
Lim C
Lim C, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Don
Don, 3-night trip
Verified Hotels.com guest review
2/10 Poor
15 October 2024
Poor Service all round
This place has closed. You know this. Completely ridiculous asking us to rate check in and our stay when you are aware that hasn’t happened.
Carol
Carol, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Brian
Brian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Great location with easy walk into Arrowtown. Really big room with lovely outlook towards river.
Sascha
Sascha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Beautiful rooms and views!
Estelle
Estelle, 4-night trip
Verified Expedia guest review
8/10 Very good
4 September 2024
David
David, 4-night trip
Verified Wotif guest review
10/10 Exceptional
30 July 2024
Amazingly comfortable stay!!
Amazingly comfortable and well designed units with nice views and a stroll grom Arrow Town. Arrow Town has several great eating optiins. Handy location not too far by car from skiing resorts. Highly recommended!
Jorge
Jorge, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 March 2024
Great place to stay away from the hustle & bustle of Queenstown.
Carol
Carol, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 March 2024
Architecturally designed, meticulously thought-out and maintained, close enough to the historic charms of Arrowtown, and far enough away to enjoy the almost exclusive privacy, and tranquil environs. We will return to this special accommodation and location.
Anthony
Anthony, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 March 2024
Yongsam
Yongsam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 February 2024
Excellent location
Greg
Greg, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 February 2024
Fantastic Property
Excellent location within walking distance of everything in Arrowtown and super close to Queenstown. Very peaceful. Beautiful suite and exterior property. Able to do laundry on site. Borrowed kayaks from the owners to paddle Lake Hayes. Highly recommend.
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 February 2024
Ruddi
Ruddi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 February 2024
Beautiful and perfect stay! Staff was wonderful, location excellent and room clean and modern. Would definitely stay here again.
Deborah
Deborah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 February 2024
You will not be disappointed. This is a real gem - will definitely be back! Thanks so much!
Aynsley
Aynsley, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 January 2024
A great place to stay in Arrowtown
It was a great stay. The owner gave us a free upgrade for a night as it had become available. The room was amazing! We then moved to our originally booked room for the 2nd night which was also really good.
The views from the entire place was fantastic! And very convenient location to the main strip of arrowtown as well.
Kunnal
Kunnal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2024
Wow! what a great location, So close to Arrowtown, but so secluded and quiet. Arrowtown is a hidden gem and still so convenient to Queenstown.
Alvin
Alvin, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
28 December 2023
Wei
Wei, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 December 2023
Christmastime ✨️❤️
Carol
Carol, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2023
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2023
Go on spoil yourself
If you want to spoil yourself this is the place to do so. Beautifully appointed with high quality finishes is just a small part of this accommodation. The views out the floor to ceiling wall to wall windows is amazing and so well done that you are not overlooked by the other apartments. A short 10min stroll along a path, which follows beside the fast flowing creek, leads you into picturesque Arrowtown.
My husband and I highly recommend the Arrow private hotel. Go on, spoil yourself you won't regret it.
Nina
Nina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2023
A quiet, restful place to stay. Good covered parking and an easy 5min walk to the Arrowtown Main Street. Really enjoyed our stay.
Steve
Steve, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 September 2023
Was welcomed by Dana late in the evening and he even dropped me into town as I was super starving! Recommend.