See all properties

Choose dates to view prices

The Lodge at Chichen Itza

Photo gallery for The Lodge at Chichen Itza

Exterior detail
2 outdoor pools
2 outdoor pools
2 outdoor pools
Royal Bungalow, 2 Double Beds | Terrace/patio

Overview of The Lodge at Chichen Itza

The Lodge at Chichen Itza

4.5 star property
Luxury lodge with 3 restaurants, near El Caracol

9.0/10 Superb

204 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Chichen Itza, YUC, 97752

Guests rated this location 9.6/10 - Exceptional

Main amenities
  • 2 outdoor pools
  • 24-hour front desk
  • 3 restaurants and bar/lounge
  • Airport shuttle
  • Business centre
  • Coffee shop/cafe
  • Daily housekeeping
  • Full-service spa
  • In-room childcare
  • Massage/treatment rooms
  • Room service
  • Terrace
Feel at home
  • Children stay free
  • Daily housekeeping
  • Garden
  • In-room childcare (surcharge)
  • Television
  • Terrace

Room options

About this area

What's nearby

  • Pyramid of Kukulkan - 4 min drive
  • Cenote Ik kil - 5 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 103 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Pueblo Maya - 4 min drive
  • La Palapa - 3 min drive
  • Oxtun - 11 min walk
  • Restaurant Sac-Beh - 5 min drive
  • Las Redes - 5 min drive
Map

About this property

The Lodge at Chichen Itza

The Lodge at Chichen Itza offers an airport shuttle (available 24 hours) for MXN 6300 per vehicle roundtrip. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this luxurious lodge include 2 outdoor pools, a bar/lounge and a snack bar/deli. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • 3 restaurants
  • Bar/lounge
  • BBQs
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children stay for free (see details)

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/hire
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Bike hire
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 2 outdoor pools
  • ATM/banking
  • Full-service spa
  • Garden
  • Massage/treatment rooms
  • Picnic area
  • Safe-deposit box at front desk
  • Television in common areas
  • Terrace

Accessibility

  • In-room accessibility (selected rooms)
  • No lift (single-level property)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Minibar

Sleep well

  • Premium bedding

What to enjoy

  • Furnished patio
  • Individually furnished and decorated

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.

Dining

On-site venue – This restaurant specialises in regional cuisine. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 6300 per vehicle (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza

Frequently asked questions

Does The Lodge at Chichen Itza offer free cancellation for a full refund?
Yes, The Lodge at Chichen Itza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Lodge at Chichen Itza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Lodge at Chichen Itza?
Yes, there are 2 outdoor pools.
Are pets allowed at The Lodge at Chichen Itza?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by The Lodge at Chichen Itza?
Yes, an airport shuttle is available. The charge is MXN 6300 per vehicle roundtrip.
What are the check-in and check-out times at The Lodge at Chichen Itza?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and contactless social distancing are available.
What is there to do at The Lodge at Chichen Itza and nearby?
Have fun with on-site activities such as horse riding and hiking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Lodge at Chichen Itza also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near The Lodge at Chichen Itza?
Yes, there are 3 on-site restaurants, featuring al fresco dining and regional cuisine.
Does The Lodge at Chichen Itza have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The Lodge at Chichen Itza have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around The Lodge at Chichen Itza like?
The Lodge at Chichen Itza is a short 8-minute walk from Court of the Thousand Columns and 10 minutes' walk from Pyramid of Kukulkan. Travellers recommend the lodge for its walkable location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Claudia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
Eugenia, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
James, 1-night family trip
Verified Expedia guest review

8/10 Very good

Environment and landscapes
Fernando, 2-night family trip
Verified Expedia guest review

8/10 Very good

It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Edward, 2-night family trip
Verified Expedia guest review

8/10 Very good

Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
Fabian, 2-night family trip
Verified Expedia guest review

6/10 Good

Nice...but!
There is no internet or TV in the rooms and this is told to you at check in with no sympathy or empathy. Alfonso and Alex in the restaurant were amazing, and so was Sergio the bellman. Nice place to stay when you visit Chichen Itza but be prepared to DISCONNECT. The staff have daily meetings in the middle of the reception area, which is awkward for guests. They should find another place...
SHANNON, 1-night trip
Verified Hotels.com guest review

2/10 Poor

A 2 star hotel at best
Definitely not a 5 star hotel. At best a 2 star. Everything is old, in bad shape and outdated from the 90s. Way overpriced for the service
Olivier, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and relaxing.
Such a beautiful place. So relaxing. An awesome staff. Can’t wait to return.
Allen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place to Stay at Chichen Itza
The Lodge was an absolute find! We found the staff very friendly, the restaurant very good, and the room very clean. The property was gorgeous. We could tell the hotel was just reopening post Covid, but we were so pleased we extended 2 nights. You can see parts of Chichen Itza from the lobby. We would come back
2-night trip
Verified Hotels.com guest review