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The Lodge at Chichen Itza

4.5 star property
Luxury lodge with 3 restaurants, near El Caracol

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lodge at Chichen Itza

2 outdoor pools
2 outdoor pools
Building design
Royal Bungalow, 2 Double Beds
Horse riding

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Spa
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Loft

Family Loft

Family Loft

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Bungalow

Family Bungalow | Exterior

Family Bungalow

Highlights

Furnished patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Ceiling fan
3 bedrooms
  • 150 sq m
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

View all photos for Royal Bungalow, 2 Double Beds

Premium bedding, minibar, in-room safe, individually decorated

Royal Bungalow, 2 Double Beds

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Bungalow, Jetted Tub (Mayan)

Premium bedding, minibar, in-room safe, individually decorated

Royal Bungalow, Jetted Tub (Mayan)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Hacienda Chichen Resort & Yaxkin Spa

Pool
Spa
Pet-friendly
Free parking
9.0 out of 10, Wonderful, (322)
The price is €247
includes taxes & fees
24 Dec - 25 Dec
Hacienda Chichen Resort & Yaxkin Spa
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About the area

Map
Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Chichen Itza, YUC, 97752

What's nearby

  • El Caracol - 6 min walk - 0.5 km
  • Pyramid of Kukulkan - 10 min walk - 0.8 km
  • Cenote Sagrado - 18 min walk - 1.5 km
  • Pre-Hispanic City of Chichen-Itza - 1 min drive - 0.1 km
  • Cenote Ik kil - 5 min drive - 3.9 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 100 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Sac-Beh - ‬5 min drive
  • ‪Oxtun - ‬11 min walk
  • ‪Pueblo Maya - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Las Mestizas - ‬4 min drive

About this property

The Lodge at Chichen Itza

When visiting Chichen Itza, The Lodge at Chichen Itza is a great choice to consider. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials or body scrubs. Other highlights at this luxurious lodge include 2 outdoor pools, a bar/lounge and a snack bar/deli.

Languages

English, Spanish

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/hire
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • No lift (single-level property)

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Furnished patio
  • Individually furnished and decorated

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.

Dining

On-site venue – This restaurant specialises in Regional cuisine. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 6300 per vehicle (return)

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza

Frequently asked questions

Does The Lodge at Chichen Itza offer free cancellation for a full refund?
Yes, The Lodge at Chichen Itza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Lodge at Chichen Itza?
Yes, there are 2 outdoor pools.
Are pets allowed at The Lodge at Chichen Itza?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by The Lodge at Chichen Itza?
Yes, an airport shuttle is available. The charge is MXN 6300 per vehicle return.
What are the check-in and check-out times at The Lodge at Chichen Itza?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and contactless social distancing are available.
What is there to do at The Lodge at Chichen Itza and nearby?
Have fun with on-site activities such as horse riding and hiking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Lodge at Chichen Itza also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near The Lodge at Chichen Itza?
Yes, there are 3 on-site restaurants, featuring al fresco dining and Regional cuisine.
Does The Lodge at Chichen Itza have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The Lodge at Chichen Itza have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around The Lodge at Chichen Itza like?
The Lodge at Chichen Itza is a short 9-minute walk from Court of the Thousand Columns and 10 minutes' walk from Pyramid of Kukulkan.

The Lodge at Chichen Itza Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Claudia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
Eugenia, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
James, 1-night family trip
Verified Expedia guest review

8/10 Very good

Environment and landscapes
Fernando, 2-night family trip
Verified Expedia guest review

8/10 Very good

It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Edward, 2-night family trip
Verified Expedia guest review

8/10 Very good

Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
Fabian, 2-night family trip
Verified Expedia guest review

6/10 Good

Nice...but!
There is no internet or TV in the rooms and this is told to you at check in with no sympathy or empathy. Alfonso and Alex in the restaurant were amazing, and so was Sergio the bellman. Nice place to stay when you visit Chichen Itza but be prepared to DISCONNECT. The staff have daily meetings in the middle of the reception area, which is awkward for guests. They should find another place...
SHANNON, 1-night trip
Verified Hotels.com guest review

2/10 Poor

A 2 star hotel at best
Definitely not a 5 star hotel. At best a 2 star. Everything is old, in bad shape and outdated from the 90s. Way overpriced for the service
Olivier, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and relaxing.
Such a beautiful place. So relaxing. An awesome staff. Can’t wait to return.
Allen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place to Stay at Chichen Itza
The Lodge was an absolute find! We found the staff very friendly, the restaurant very good, and the room very clean. The property was gorgeous. We could tell the hotel was just reopening post Covid, but we were so pleased we extended 2 nights. You can see parts of Chichen Itza from the lobby. We would come back
2-night trip
Verified Hotels.com guest review

8/10 Very good

Staff was great hotel was in decline, could be Covid.
Sofia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excelent service,
BLANCA E, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

If you want to disconnect and be treated like the royalty that has stayed here, this is the place for you.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

This is an amazing property located in the jungle, right next to Chichen Itza. We stayed in a traditional bungalow. The property is beautiful and well maintained, the room was clean & the staff was friendly & accommodating. Property is gated so also felt safe. Only con is that you can only acces the WiFi in the main lodge (not a problem for me, but the kids were bummed about it). I hired a private guide for Chichen Itza through the hotel and he was very good. I would highly recommend staying here!
1-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful setting, no private access to the ruins currently due to covid
1-night family trip
Verified Expedia guest review

10/10 Exceptional

** A must on your vacation list ** I have no words to thanks the beautiful staff at the lodge Chichen Itza. I arrived late and they were waiting for us. They even called us to ensure everything was ok! My family enjoyed every sigle day. This paradise is a place where you go disconnect and reset as a person. My two teens girls and my 5 year old boy had a hard 1st day since wifi is limited but im glad for it because it brought us together as a family. The ruins are the most beautifully thing I've seen (after my wife). But this review is to thanks the beautiful staff. From the front desk to the restaurant to the house keeping personnel. Joaquin thank you for your courteous attention, you made us feel like family. Alex and Francisco two gentlemen at the restaurant always there, day and night working with a smile. Luis and Salomon made a smood check in and check out and answer any question we had. Valerio the bartender always had the beer cold and a good conversation. Genoveva put her gentle touch every day she cleaned our room, always with a smile. Segio and Juan muchas gracias! The hotel opened up about 5 months ago due to covid and its been maintained in spectacularly! My message to all the travelers is to please treat the staff as you would like to be treated. The day we left they all said bye to my family and wished us safe travels. To my Mexican people I humbly ask that you guys take care of our people as they are a national treasure!!!
5-night family trip
Verified Expedia guest review

8/10 Very good

The property is stunning - historical construction with a beautiful setting in the middle of the jungle! The staff was great - very accommodating and did their best to make us comfortable. The property itself was on the upswing - I imagine it was closed for some time due to COVID. The pools were beautiful and the bungalows were clean. The meals and drinks were very reasonably priced and delicious.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed this property. Bungalows in the jungle. Lots of animal nooses. Even frogs on the pathway. Very empty due to pandemic. They drove us to Chichen Itza and back as the private entrance is closed due to pandemic right now. Restaurant was good and fast too. They have their own tours and guides to Chichen Itza also which is nice. Room was spacious and nice. Beds comfy and cozy. Hammock on the porch was fun.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing property
The hotel was great, the staff were friendly and helpful, and the grounds and setting are unmatched. We’ve stayed here six times and it never ceases to amaze me.
Jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very enjoyable stay. The park has some really amazing plants and the birds are wild. Hotel was closed for a while during COVID, but is coming back to life nicely.
1-night family trip
Verified Expedia guest review

8/10 Very good

Nice setting, staying in bungalow much better experience than hotel. Nice to have the private entrance into Chichen Itza from the Lodge, main entrance is a nightmare. Bad point, the pools are FREEZING! They’re in a wooded setting and they are in the shade. You got to turn up the heat a little, come on.
Ron, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

This is a very unique property directly adjacent to the archealogical excavation at Chichen Itza. The service was excellent. We highly recommend going on the 5:00 to 8:00 am guided sunrise tour.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place
Great to have a place with an entrance to the site without having to fight the throngs ot tour groups. Very pleasant place to stay - when staying at the cabins, it would be helpful if the sign-posting was a bit better organized - in the evenings we managed to stray when returning (although it's a pleasant walk through the gardens).
Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This historic property is immediately adjacent to Chichen Itza itself making it the go-to lodging in the area. They have special arrangements with the park so we were able to see the sunrise over the ruins. The grounds are lovely; the rooms tastefully decorated. Downsides: the restaurant fare is mediocre except for the midday buffet which is extensive and tasty. The bed in the bungalow was VERY soft (like sleeping in pudding) and directly under the air conditioner's flow. The bathroom floor is treacherous when wet.
2-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review