2/10 Poor
10 December 2024
Unpleasant experience
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try
Cons:
1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up
2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge.
3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall.
4. The room is not quite clean but the toilet is jammed somehow.
Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
Yan
Yan, 1-night trip
Verified Hotels.com guest review
