Cretan Dream Royal Hotel

My newly wedded husband and I went to Cretan Dream Royal on our mini-honeymoon. The hotel made our stay special from the start by getting us a surprise upgrade to luxury suites - thank you! We had such a wonderful time at the resort, all of the staff are super friendly and helpful and go out of their way to make you comfortable and happy. A very special thanks goes to Emanuelis (sorry if I mis-spelt!) who proved to be an excellent wine expert, highly professional and even went the extra mile to arrange for delicious special local honey to be delivered for us to the hotel. He is an absolute star! The hotel was very cosy, clean and beautiful. We found that we spent most of the time there. It’s a family hotel but nevertheless was great for us as a couple as we found lots of relaxation and peace. The food is absolutely outstanding and we found ourselves only eating at the hotel, alternating between ala carte and the buffet. Fantastic choices, excellent Greek wine and the atmosphere is perfect. They do themed nights which were a lot of fun, e.g. the Greek night were we ended up dancing a lot of Zorba! We also used the spa for couple’s massage and facials. The service is outstanding and highly professional, the facilities are gorgeous and you can find a lot of peace there. We loved the treatments which were delivered in a very skilled and professional way by Georgina and John. We would absolutely recommend using the spa for that special treatment and relaxation.

This was the most amazing place to spend our honeymoon, and as we stayed we loved it more and more! The staff was wonderful, and very helpful. We didn’t have anything planned for activities and they helped us get it all booked. The food was delicious, and the location as a whole was perfect! Just across the street is the beach, and just down the walk on the sidewalks are plenty of restaurants, shops, and markets. We were just outside of the town of Chania, and we loved being just enough away from it, but still close to all the action. Can’t say enough great things!!

The front desk staff was not helpful during our stay. At check in never explained about the pool towels. We asked for a boxed breakfast since we were leaving in the morning and the message was never sent. There was also confusion about the 1/2 pension/dinner on the first night we were there. All in all, minor stuff but still annoying. Hotel room was large, great for families. the pool was nice. view is great. Breakfast was good. I'd stay again.