Arrow Hotel, near Basel Zoo, offers a cozy retreat with free in-room WiFi and self parking. Enjoy the convenience of express check-in and unwind by grabbing a snack from the vending machine.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pet-friendly
Air conditioning
Non-smoking
Free parking
Free WiFi
Main amenities (9)
Daily housekeeping
Breakfast available
Air conditioning
Reception fireplace
Vending machine
Microwave in a common area
Gift shops/newsstands
Luggage storage
TV in a common area
Feel at home (6)
Rollaway/extra beds available (surcharge)
Private bathroom
Television
Daily housekeeping
Lift
Bath or shower
The current price is €94
€94
includes taxes & fees
5 Mar - 6 Mar
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Premium Room
Premium Room
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
Sleeps 2
1 Double Bed
View all photos for Premium Suite
Premium Suite
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Apartment
Apartment
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Sleeps 2
1 Queen Bed
View all photos for Comfort Room
Comfort Room
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
Sleeps 2
1 Double Bed
View all photos for Family Room
Family Room
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
Sleeps 4
1 Double Bed
View all photos for Family Suite
Family Suite
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Sleeps 6
1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed
Enjoy your visit to Hégenheim with a stay at Arrow Hotel . You'll have free perks such as WiFi and self-parking.
Languages
English, French, German
At a glance
Hotel size
22 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (up to 5 kg per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Shared microwave
Services
Luggage storage
Facilities
Fireplace in reception
Television in common areas
Accessibility
Lift
Lift door width (centimetres): 109
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Sleep well
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 8 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 9 per accommodation, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim
Frequently asked questions
Does Arrow Hotel offer free cancellation for a full refund?
Yes, Arrow Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arrow Hotel ?
Yes, pets are welcome, with a maximum weight of 5 kg per pet. There's a charge of EUR 9 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Arrow Hotel ?
Yes, there's free self parking.
What are the check-in and check-out times at Arrow Hotel ?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in is available.
Is there an on-site casino at Arrow Hotel ?
No, this hotel doesn't have a casino, but Grand Casino Basel (6-min drive) and Casino Barriere De Blotzheim (6-min drive) are both nearby.
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Arrow Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
1 October 2024
Fantastic hotel, very clean and near to the airport
Kirsty
Kirsty, 1-night trip
10/10 Exceptional
22 September 2024
Outstanding hotel, excellent value for money
Alex
Alex, 1-night trip
10/10 Exceptional
23 January 2025
Good value
Good hotel at quite location. Some restaurants within 5 minutes with car. Not so far from Basel when driving. Good value for money. Free parking outside hotel.
Peter
Peter, 1-night trip
10/10 Exceptional
15 December 2024
Modern, clean and comfortable hotel
Whilst the location may not be the most scenic, inside the hotel is really modern, clean and comfortable. The staff were really attentive. Recommended
Richard
Richard, 1-night trip
8/10 Very good
24 August 2024
Nice stay
Nice hotell, close to basel by car
Verified traveller
1-night trip
10/10 Exceptional
16 September 2024
Thank you for a pleasant stay
Andrew
Andrew, 1-night trip
10/10 Exceptional
10 October 2024
Very nice hotel
The Arrow hotel is modern, comfortable and clean. The room was spacious and the small kitchen unit was functional and very useful as part of our overnight stop. We would stay here again if it was on our route.
Paul
Paul, 1-night trip
10/10 Exceptional
22 August 2024
Modern and very confortable accomodation!
Franca
Franca, 1-night trip
10/10 Exceptional
31 August 2024
Excellent stay for 6 nights
Confortable, brand new, great AC, lovely room.
Verified traveller
6-night trip
10/10 Exceptional
16 August 2024
Very friendly staff. Hotel and neighborhood were quiet. Comfortable room/bed/bathroom. Breakfast was good. Would stay here again.
Julie
Julie, 2-night trip
10/10 Exceptional
29 May 2024
Excellent etablissement
Michel
Michel, 2-night trip
10/10 Exceptional
26 June 2024
Great location for airport (15min) w/o traffic risk.
Manfred
Manfred, 1-night trip
10/10 Exceptional
29 September 2024
The young guy at the reception was very helpful and polite
Mahdiar
Mahdiar, 1-night trip
10/10 Exceptional
4 May 2024
Brand new hotel in a quiet location. Uber clean, super comfy bed, helpful and friendly staff
Mike
Mike, 1-night trip
8/10 Very good
7 September 2024
Very nice and stylish hotel. I like the idea of a self service terminal for checking in late or check out early, but it was not working as supposed to be. Due to the friendly night watch we were able to call everything went well.
We can highly recommend this place even if we only spend a few hours in the hotel
Anja
Anja, 1-night trip
8/10 Very good
29 June 2024
Great place, boring breakfast
The breakfast was very dull, not a single vegetable or anything like it, just Bread, cheese, yoghurt, nutellla, few kinds of meat. Service and facilitets was amazing👌
Jacob
Jacob, 1-night trip
10/10 Exceptional
21 June 2024
Very comfortable
Yibo
Yibo, 1-night trip
10/10 Exceptional
1 September 2024
Good
Very nice apartment. We were just staying for an early flight but wish we could have stayed longer
The only thing we didnt like was the separate toilet which had no sink.
Moiz
Moiz, 1-night trip
10/10 Exceptional
2 September 2024
The hotel is not a big one. However we were immediately attracted by its nicely designed garden in front of the entrance. Check-in was smooth and warm too. The layout of the unit was similar to that of a mid-sized apartment and included a full kitchen; everything was also clean and well-maintained. We would've liked to stay there longer had we known of its quality beforehand.
Jun
Jun, 1-night trip
2/10 Poor
23 September 2024
Great hotel,but inefficient reception staff
We chose this hotel as we have stayed there before and there was a pleasant lady on reception.This time however it took over 30 minutes to get checked in because of shocking inefficiency of the man on reception.As must people are aware the booking on the property reservation system shows as Expedia.com rather than Hotels.There in lies the problem !
Roy
Roy, 1-night trip
8/10 Very good
14 June 2024
Charming environment. Nice for a short city vacation or relaxed trip with family, friends or couple. Bit less handy for a busy work trip. Helpful to have one's own means of transport, such as car or bike, because public transport or taxi's are less common in the direct vicinity. Clean, comfortable interior and very friendly and supportive staff. Basel is pretty, active and entertaining but walking around in the villages and outer neighbourhoods is nice too.
Zippora
Zippora, 2-night trip
6/10 Good
16 July 2024
Had a slight issue with the room door and staff were happy to accommodate a room move as needed. Shower water would pool and leak out into the bathroom in both rooms booked. Apparently it was a known plumbing issue for the new owners but unfortunately wasn't fixed during the stay.
Good location and price to Switzerland if you have a car. Cute decor, clean rooms. Complimentary chocolate croissants on arrival is the best!
MS
MS, 2-night trip
6/10 Good
13 July 2024
Fine, But could be better.
The reception is not open 24h, you Can enter the hotel in all 24h, But the staff leaves at 21, and then i dont know how we should have checked in if we arrived just 30 minutes later.. (arrived 20:40)
The location of the hotel i found quite odd, and the interior design was a bit weird with reception and breakfast in the same room.
But then again it is a quite small hotel with only 20 roomie in total.
We where a bit dissapointed with the breakfast as there wasn’t many options as described..