Liverpool Pier Head Ferry Terminal - 14 min walk - 1.2 km
Getting around
Liverpool (LPL-John Lennon) - 26 min drive
Manchester Airport (MAN) - 51 min drive
Chester (CEG-Hawarden) - 57 min drive
Liverpool Central Station - 5 min walk
Liverpool James Street Station - 9 min walk
Liverpool Lime Street Station - 9 min walk
Restaurants
Bean Coffee Roasters - 3 min walk
Wagamama Liverpool One - 3 min walk
Starbucks - 2 min walk
The Place to Eat - 4 min walk
Caffè Nero - 2 min walk
About this property
Novotel Liverpool Centre
Novotel Liverpool Centre offers a great location, putting you within a short 10-minute walk of Liverpool ONE and Royal Albert Dock. Guests can visit the fitness centre for a workout or grab a bite to eat at Ropewalks Bar and Kitchen, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a steam room and a snack bar/deli are other highlights at this eco-friendly hotel. Fellow travellers love the helpful staff and central location.
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 328 ft (GBP 24 per day); booking required; discounts available
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Pool table
Golfing nearby
Working away
Business centre
8 meeting rooms
Co-working spaces
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Television in common areas
Fitness centre
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Wheelchair-accessible
Lift
Assistive listening devices available
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired Internet
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Ropewalks Bar and Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
A damage deposit of GBP 75 will be collected before check-in
Optional extras
Wired internet access is available in guestrooms for GBP 10.50 per 24-hour period (rates may vary)
To-go breakfast is offered for an extra charge of approximately GBP 18 per person
Pets
Service animals exempt from fees
Pet deposit: GBP 10.00 per night
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Parking
Parking is available nearby and costs GBP 24 per day (328 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre Liverpool
Novotel Liverpool Centre Hotel Liverpool
Frequently asked questions
Does Novotel Liverpool Centre offer free cancellation for a full refund?
Yes, Novotel Liverpool Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Liverpool Centre?
Yes, dogs are welcome, with a maximum weight of 10 kg per pet. There's a charge of GBP 10.00 per pet, per night, and there's also a deposit of GBP 10.00 per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Liverpool Centre?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Novotel Liverpool Centre?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Novotel Liverpool Centre?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (14-min walk) is nearby.
What is there to do at Novotel Liverpool Centre and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel Liverpool Centre?
Yes, Ropewalks Bar and Kitchen offers international cuisine.
What's the area around Novotel Liverpool Centre like?
Novotel Liverpool Centre is in Liverpool City Centre, a short 5-minute walk from Liverpool Central Station and 8 minutes' walk from Royal Albert Dock. Our travellers say that the local area is very central.
Novotel Liverpool Centre Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
18 December 2024
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 December 2024
Trevor
Trevor, 1-night trip
Verified Hotels.com guest review
2/10 Poor
11 December 2024
Poor customer service
Anniversary 2 night stay with my wife ruined by poor customer service at reception .
Original room changed after complaining of a bad smell (sick aroma)in the room on check in.After raising our dissatisfaction with the hotel reception team leader/manager he moved our room.Our next room was on the 9th floor opposite the roof of a building under major construction.
This meant being woken at 7.00 am with builders starting work with noisy machinery.Curtains could not be opened as builders work at our window height only about 20 m away.
I made reception know about these major issues in the morning after our first night .The lady on reception remarked if I was not happy to speak to the manager again, but as he was the person who put us in this totally unacceptable room I did not see the point in further disruption during my anniversary stay. I am also an AI member that says you get perks as a member of this hotel chain, certainly not in my case !
Trevor
Trevor, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
EXCELLENT!
Exellent place to stay! Cant fault 1 single thing about the place
Jonathan
Jonathan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Great family stay
Excellent stay, room was ready early. Very clean and everything we needed. We ate in the restaurant and that was nice. Breakfast was good. Pool was an added bonus. In a great location near Liverpool One.
Helen
Helen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Gillian
Gillian, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Great service
Jayshree
Jayshree, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Lee
Lee, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 November 2024
Liza
Liza, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
Sara
Sara, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Great hotel for seeing the sights
Nice friendly and helpful staff. Clean and good room. Very quiet - unfortunately the restaurant was too quiet although the fish pie on the night we dined in was excellent.
Great position and will definitely stay again when I come next year with my husband.
RE
RE, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
"Comfort and Convenience: Novotel
Liverpool
During my recent stay at the Novotel, I experienced a wonderfully tranquil environment. The staff were both accommodating and attentive, ensuring a pleasant experience throughout my visit. My room was meticulously clean and comfortable, and I thoroughly enjoyed utilizing the gym facilities. Additionally, the hotel's location proved ideal for shopping and exploring the vibrant city of Liverpool. I look forward to returning on my next visit to the area.
Christian
Christian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Needs better customer service
Great central location. Good pool and breakfast selection. Not pleased about the lack of housekeeping as we were staying for 2 nights. We raised this at reception but NO action was taken. Also, service at reception is extremely slow. We checked in online but it still takes ages when you get there.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
Great location, not the greatest hotel
The rooms were very dull. The remotes for the tvs were not working, toilets were in bad shape. Overall not really what was adveristed
Lakhvir
Lakhvir, 2-night business trip
Verified Hotels.com guest review
6/10 Good
30 October 2024
Fast check in. Smart looking hotel. Very convenient for all of Liverpool centre. We didn’t use the swimming pool or the restaurant.
Our room number was 420. BEWARE. If your room is facing the Q Park carpark, you can look forward to a Home Bargains delivery truck pulling up beneath the hotel from around 0630 every day. Then it’s nothing but crash bang crash. It is so loud and that’s with the window closed too. This was very disappointing and would certainly stop me staying here again
Julian
Julian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Great location, great hotel.
Phillip
Phillip, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Guy
Guy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 October 2024
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Mishal
Mishal, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Weekender
Great location for a Liverpool weekender. Convenient for the shops and restaurants.
Karen
Karen, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
14 October 2024
Fine for short stay.
All ok for a 1 night stay.
In general the hotel could do with abit of an update. My room ( 815 ) had plaster peeled off the inside window frame and there were stains on the carpet in the bedroom and grout on the floor in the toilet. Thecrestvof the room and facilities was clean.
However, the pool and sauna area was adequate. Breakfast is sufficient. Much appreciated the later check out time compared with other hotels.