When visiting Castlegar, SureStay Hotel by Best Western Castlegar is a great choice to consider. Guests looking for a bite to eat can visit The Grand Buddha Bistro, which serves Thai cuisine and is open for lunch and dinner. The helpful staff and breakfast get good marks from fellow travellers.
Languages
English, Hindi
At a glance
Hotel size
58 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 3 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 36 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Skiing lessons nearby
Zip-lining nearby
Snowboarding nearby
Hot springs nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (2497 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1981
Picnic area
Library
Fireplace in reception
Television in common areas
Banquet hall
Accessibility
Braille/raised signage
Room amenities
Be entertained
30-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Selected Comfort mattress
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free long-distance and local calls
Food and drink
Fridge
Microwave
Paper towels
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
The Grand Buddha Bistro – This bistro specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: CAD 200 per stay
Breakage deposit: CAD 200 per stay
Pets
Service animals exempt from fees
Pet deposit: CAD 100 per stay
Pets are allowed for an extra charge of CAD 20 per pet (may vary based on length of stay)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Fireside Inn Hotel Castlegar
Fireside Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Castlegar?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of CAD 20 per pet, per day, and there's also a deposit of CAD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Castlegar?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Castlegar?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Castlegar and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and casino gaming. SureStay Hotel by Best Western Castlegar also has a picnic area.
Are there restaurants at or near SureStay Hotel by Best Western Castlegar?
Yes, The Grand Buddha Bistro offers Thai cuisine.
What's the area around SureStay Hotel by Best Western Castlegar like?
SureStay Hotel by Best Western Castlegar is a short 4-minute drive from Castlegar, BC (YCG) and 5 minutes' walk from Columbia River.
SureStay Hotel by Best Western Castlegar Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
6 December 2024
Nikhil
Nikhil, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 November 2024
The bed seemed to have better days. My back was sore after a night on it… not usual for me. I thought the mattress springs were shot. As for service I went to the desk to find an ice machine rang the service desk bell waited five minutes and no one showed. Never did find ice machine. Entrance to upstairs dirty and carpets in hall way needed cleaning or replacing. Travel thru Castlegar at least once a year! At this point I will be looking for other accommodation! Staff were pleasant though!
Gordon
Gordon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Castlegar Hotel
A good solid hotel choice in Castlegar, nothing fancy but clean and has everything you need. Breakfast is pretty basic.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Room was clean and the bed was comfortable. Check in staff were very friendly and helpful. Lots of dining options very close by. Would stay here again.
Clark
Clark, 2-night romance trip
Verified Expedia guest review
8/10 Very good
22 September 2024
Good stopover
Room was clean and the bed was comfortable. Unfortunately we were on the lower floor of a two story building and could hear the people walking about above us. Our toilet didnt flush very well and I alerted the front desk when we checked out. Breakfast was OK,
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
21 September 2024
AMIR
AMIR, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 September 2024
Brian
Brian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Monica
Monica, 1-night trip
Verified Expedia guest review
8/10 Very good
15 September 2024
N/A
Lorne
Lorne, 1-night romance trip
Verified Expedia guest review
6/10 Good
11 September 2024
Francis
Francis, 1-night trip
Verified Expedia guest review
6/10 Good
10 September 2024
Did not like to have to carry luggage upstairs
Brian
Brian, 2-night romance trip
Verified Expedia guest review
6/10 Good
8 September 2024
The noise of the guests on the 2nd floor was terrible. Not just one guest, you could hear everything. Also barking dogs
Larry
Larry, 1-night family trip
Verified Expedia guest review
6/10 Good
8 September 2024
Housekeeping wasn’t adequate
Joanne
Joanne, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Everyone smiling & helpful
Barbara
Barbara, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
7 September 2024
Wonderful comfy beds and very clean. Desk/breakfast staff very accommodating even though they were working alone.Great service! Thank you
Marjory
Marjory, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Front desk very accommodating
Linda
Linda, 1-night trip
Verified Expedia guest review
8/10 Very good
6 September 2024
Good place for a short stop
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2024
In general,I like this hotel !
KE TAM
KE TAM, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Great service
Prabhsimran
Prabhsimran, 1-night family trip
Verified Expedia guest review
6/10 Good
30 August 2024
Older property but clean and comfortable. Lots of road noise.
David
David, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 August 2024
Lovely hotel except for shower. Very small. Only curtain & not very attractive.
Edith
Edith, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
We were told we booked the small room, got the room on the corner wasn’t small at all! What a cute room! I would gladly stay in it a week or more.
Laura
Laura, 1-night romance trip
Verified Expedia guest review
4/10 Fair
22 August 2024
The room I had was on the back side of the property. It had very poor internet connectivity which was something I had called to inquire about prior to booking and was told it was great. There was a large gap between the door and door frame where flies and wasps were getting into the room. They did end up moving me me but I was not comfortable here
Melissa
Melissa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Koji
Koji, 1-night family trip
Verified Hotels.com guest review
6/10 Good
22 August 2024
Just an average hotel. We got in late and had to leave early so didn’t get much of a chance to explore the area.