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Jo An Palace Hotel

Photo gallery for Jo An Palace Hotel

Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, pool loungers
Balcony

Overview of Jo An Palace Hotel

Jo An Palace Hotel

4.0 star property
4-star hotel with 1 outdoor pools, connected to the convention centre, near Rethymnon Town Hall

9.0/10 Superb

10 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is €93
Price available on 12/12/2022
Map
8 Dimitrakaki Str, Rethymno, Crete Island, 74100
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In a state park

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 63 min drive
  • Heraklion (HER-Nikos Kazantzakis) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sto Karfi Kai Sto Petalo - 4 min walk
  • Nyn & Aei - 4 min walk
  • Ali Vafi's Garden - 5 min walk
  • Stellas Kitchen - 6 min walk
  • Kook - 6 min walk

About this property

Jo An Palace Hotel

A great choice for a stay in Rethymno, Jo An Palace Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 95 per vehicle. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a sauna are other highlights at this upmarket hotel.

Languages

English, German, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 17
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 17
  • Minimum check-in age is 17
  • Minimum Spring Break check-in age is 17

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Access to nearby health club
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Conference space (753 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • An outdoor pool
  • Sauna

Accessibility

  • Wheelchair accessible
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)
  • Safes in guest rooms can be used for EUR 2 per day
  • Housekeeping is available for an additional fee

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8 PM
  • The seasonal pool is open from April to October
  • Children under 15 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 1041K014A3155900

Also known as

Jo An Palace Hotel Hotel
Jo An Palace Hotel Rethymno
Jo An Palace Hotel Hotel Rethymno

Frequently asked questions

Does Jo An Palace Hotel offer free cancellation for a full refund?
Yes, Jo An Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jo An Palace Hotel?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Jo An Palace Hotel on 12 December 2022 start from €93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jo An Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jo An Palace Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8 PM.
Are pets allowed at Jo An Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jo An Palace Hotel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Jo An Palace Hotel?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.
What are the check-in and check-out times at Jo An Palace Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Jo An Palace Hotel and nearby?
Have fun with nearby activities such as hiking, mountain biking and rock climbing. Additional recreation nearby includes cave exploring. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Jo An Palace Hotel also has access to a nearby health club.
Are there restaurants at or near Jo An Palace Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Sto Karfi Kai Sto Petalo (4-min walk), Nyn & Aei (4-min walk) and Ali Vafi's Garden (5-min walk).
Does Jo An Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Jo An Palace Hotel like?
Jo An Palace Hotel is in the heart of Rethymno, a short 9-minute walk from Rethymnon Venetian Port and 3 minutes' walk from Rethymnon Municipal Garden.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Fantastic hotel in Rethymno
Stayed here as part of a larger trip and must say the service I received was great. From them helping to arrange an airport transfer, to a seamless check in and answering any questions about the local area.
Marc, 4-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern hotel in a good central location. Good facilities and good value.
Nigel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel in a perfect location!! I highly recommend it!
xristos, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Stunning!!  We were one of the first guests to stay at this newly renovated hotel and honestly it is one of the best hotels we have ever seen!!
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bien localisé
Hôtel très bien situé a distance de marche des resto et attractions touristiques
Denis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

L’enregistrement a été fastidieux. Nous étions 2 couples et ils n’ont pas retrouvés la réservation pour nos amis. Je regrette qu’il n’y ait pas de bouteilles d’eau dans les chambres. À part cela bon accueil et chambres très confortables
Lydwine, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Cool location, updated hotel.
Great hotel close to the old part of the city with easy access to great resturants and kin distance to beach unless you want to use the cool pool on the roof. Rooms are a little small, we had two rooms, ond had a nice bathroom and closed cupboard to put you things, the other had a very small bathroom and no cupboard. Both were nice rooms and it worked out but was missing to be able to unpack.
Thomas, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Schönes, modernes Hotel. Sehr zentral gelegen. Geräumiges Zimmer. Das Hotel bietet jedoch keine Parkplätze auf dem Gelände, trotz Angabe auf dem Buchungsportal! Frühstückauswahl relativ gross, jedoch qualitativ nicht sehr gut. Wir haben teils auswärts gegessen. Preis-Leistungsverhältnis aber gut.
Vanessa, 4-night romance trip
Verified Ebookers guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review