Skip to main content.
All properties in Shenzhen, China
1 room, 2 adults

The Ritz-Carlton, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with full-service spa, connected to the convention center, near Coco Park
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,091 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Food
Delicious food
Room
Great room

The Ritz-Carlton, Shenzhen

from €192
  • Deluxe Room, 1 King Bed (Deluxe)
  • Deluxe Room, 1 King Bed, City View
  • Premier Suite, 1 King Bed
  • Premier Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Garden View
  • Club Room, Business Lounge Access (Deluxe)
  • Deluxe Room, City View
  • Premier Suite, 1 Bedroom, Business Lounge Access
  • Premier Room, City View
  • Premier Room, Business Lounge Access, City View (Club Premier)
  • Executive Suite, 1 Bedroom, Business Lounge Access (Club Executive)
  • Deluxe Room, Garden View
  • Junior Suite, 1 Bedroom, Business Lounge Access (Club Junior Suite)

What’s around The Ritz-Carlton, Shenzhen

Top spots nearby

Recommended by this property

  • Coco Park (3-minute walk)
  • Shenzhen Convention and Exhibition Center (5-minute walk)
  • Shenzhen Lianhuashan Park (18-minute walk)
  • Splendid China Folk Village (4.7 mi / 7.6 km)
  • Window of the World (5.1 mi / 8.3 km)
  • Happy Valley (5.2 mi / 8.4 km)
  • Shenzhen Safari Park (6.8 mi / 11 km)
  • Dafen Oil-Painting Village (7.3 mi / 11.7 km)
  • Wutong Mountain (10.6 mi / 17 km)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 35 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 5 min drive
  • Hong Kong Sheung Shui Station - 10 min drive
  • Shenzhen Convention and Exhibition Center Station - 1 min walk
  • Shopping Park Station - 11 min walk
  • Gangxia Station - 13 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Nightclub
  • Pool umbrellas
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 16243
  • Conference space size (meters) - 1462
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

Dining

Flavorz - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Xingli - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paletto - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

Curv - This bar serves dinner and light fare. Happy hour is offered.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare.

The Ritz-Carlton, Shenzhen’s small print

Also known as

  • Ritz-Carlton Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • Ritz-Carlton Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton Shenzhen

Policies

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs CNY 60 per 24 hours

Rollaway beds are available for CNY 450.0 per stay

Buffet breakfast is offered for an extra charge of CNY 217 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Shenzhen, China

Recent reviews

Superb 9.2 From 184 reviews

Fair 4.0
7 sun benches available for an entire hotel. Good customer services and very responsive. But the hotel looks old and it’s nothing like the ritz in hk and Macau.
hkRomance trip
Very Good 8.0
Superior services
I told the concerige We took my mom to shenzhen to celebrate Mother's Day. They are kindly upgrade our room to the Lounge Club Level. The room have A nice city view through the huge glass window, and the room hv A gorgeous bathroom. They even sent us A beautiful flower arrangement to our room as a gift! They indeed offer superior service.
ka Mei, gbFamily trip
Exceptional 10.0
Good service, good location.
Excellent service from the check in staff to the servers at the restaurant and lounge. Rooms are nice and well appointed.
Ian, sg1 night business trip
Exceptional 10.0
a new loyal customer
great hotel, normally stay at four seasons, have been there for years, but very happy i made the switch over to the Ritz Carlton, amazing hotel has to be one of the best in the area will definitely stay there again
cery, us1 night business trip
Exceptional 10.0
World class service
You feel welcome the moment you stepped into the hotel lobby. Staff are well trained and professional. Very customer oriented and a true world-class hotel. Enjoyed our stay at Ritz. The service level by the staff team at the Club level is excellent. Anyone in the hospitality industry who is serious about improving their service level should send their staff to stay a night at Ritz Carlton Shenzhen.
sg1 night romance trip

The Ritz-Carlton, Shenzhen

Is the description of this hotel not correct? Tell us