Located near Departure Bay Ferry Terminal, Departure Bay Motel offers convenient comforts like laundry facilities and free in-room WiFi. Enjoy the perks of free self parking and a vending machine on site. The helpful staff has received top marks from previous guests.
Reviews
7.87.8 out of 10
Good
Popular amenities
Air conditioning
Pet-friendly
Laundry facilities
Free parking
Free WiFi
Main amenities (5)
Air conditioning
Vending machine
Self-serve laundry
Picnic area
Limited hour front desk
Feel at home (6)
Cookware, dishware and utensils
Private bathroom
Separate sitting area
Premium TV channels
Laundry facilities
Coffee/tea maker
The current price is €82
€82
includes taxes & fees
27 May - 28 May
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette
Room, 1 Queen Bed with Sofa bed, Kitchenette
Highlights
Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
Sleeps 4
1 Queen Bed and 1 Queen Sofa Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
Highlights
Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Sleeps 4
2 Queen Beds
View all photos for Room, 1 Queen Bed
Room, 1 Queen Bed
Highlights
Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Sleeps 2
1 Queen Bed
View all photos for Room, 1 Queen Bed, Kitchenette
Departure Bay Ferry Terminal - 12 min walk - 1.0 km
Nanaimo Regional General Hospital - 13 min walk - 1.2 km
Departure Bay Beach - 3 min drive - 2.2 km
Vancouver Island University - 6 min drive - 4.2 km
Duke Point Ferry Terminal - 22 min drive - 23.5 km
Getting around
Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive
Nanaimo, BC (YCD) - 18 min drive
Sechelt, BC (YHS-Sunshine Coast Regional) - 173 min drive
Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 30.1 miles/48.5 km
Restaurants
McDonald's - 4 min drive
Off the Hook - 17 min walk
Tim Hortons - 4 min drive
McDonald's - 15 min walk
Starbucks - 13 min walk
About this property
Departure Bay Motel
Departure Bay Motel puts you a short five-minute drive from Departure Bay Ferry Terminal. You'll have free perks such as WiFi and self-parking. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish
At a glance
DONE
Hotel size
22 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
DONE
Other information
Designated smoking areas
Property amenities
Services
Front desk (limited hours)
Laundry facilities
Facilities
Picnic area
Accessibility
Front entrance ramp
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Tile flooring in room
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Cookware, dishes and utensils
Fees & policies
Refundable deposits
A damage deposit of CAD 100 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20.00 per pet, per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Property Registration Number 5031994
Also known as
Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo
Frequently asked questions
Does Departure Bay Motel offer free cancellation for a full refund?
Yes, Departure Bay Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Departure Bay Motel?
Yes, pets are welcome. There's a charge of CAD 20.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Departure Bay Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Departure Bay Motel?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Departure Bay Motel?
No, this motel doesn't have a casino, but Casino Nanaimo (5-min drive) is nearby.
What is there to do at Departure Bay Motel and nearby?
Departure Bay Motel has a picnic area.
What's the area around Departure Bay Motel like?
Departure Bay Motel is in the heart of Nanaimo, a short 19-minute walk from Departure Bay Ferry Terminal and 4 minutes' walk from Beach Estates Park.
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Departure Bay Motel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.8/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Ferry
Location
Air conditioning
Bathroom
Refrigerator
Microwave
Highways
Reviews
10/10 Exceptional
22 Apr 2025
Nice stay, nice price
The staff bent over backwards to ensure that my stay was comfortable and the price was nice too. I would stay there again
Cameron
Cameron, 1-night trip
10/10 Exceptional
22 May 2025
Business
When I come into town for work, Departure Bay is always one of the hotels that I check for availability. The staff is always friendly, professional and well informed about the area.
Cylvia
Cylvia, 2-night trip
8/10 Very good
24 Feb 2025
Excellent service n place to stay
Jamie
Jamie, 1-night trip
10/10 Exceptional
16 Mar 2025
Great little place!
I was very impressed! Very nice staff, very clean room.
Patrick
Patrick, 1-night trip
8/10 Very good
23 Mar 2025
We enjoyed our one week stay at the departure bay motel. It was quiet and comfortable for the most part, just wish we got a quick room refresh mid-week. The staff was helpful and responsive for all needs. Would stay again!
Vincent
Vincent, 6-night trip
8/10 Very good
26 Apr 2025
It was very close to the Ferry Terminal. But our room did not have a shower.
Verified traveller
3-night trip
10/10 Exceptional
17 Feb 2025
Very affordable
Teresa
Teresa, 1-night trip
8/10 Very good
2 Feb 2025
Very pleasant lady at checkin counter
stephen
stephen, 1-night trip
10/10 Exceptional
6 Oct 2024
Will stay here again
Crystal
Crystal, 4-night trip
10/10 Exceptional
29 Dec 2024
The hotel was clean, easy to get to after departing the ferry and convenient. The price was right for an over night stay to move onto our next destination
Veronica
Veronica, 1-night trip
8/10 Very good
28 Dec 2024
It was close to everything we needed to do. Being close to the ferry was nice. The area was quiet and we felt safe.
Diane
Diane, 5-night trip
10/10 Exceptional
31 Oct 2024
It was an amazing place.
Eric
Eric, 4-night trip
10/10 Exceptional
20 Feb 2025
We only stayed here to sleep before an early morning ferry. Totally adequate for that purpose. Room had everything we needed. Lots of parking. Noisy due to location, ear plugs would be a good idea. Very friendly front office staff.
Rachel
Rachel, 1-night trip
10/10 Exceptional
8 Aug 2024
Very nice stay.
Kyle
Kyle, 1-night trip
10/10 Exceptional
7 Oct 2024
Lovely staff, great location when visiting the hospital
Naomi
Naomi, 4-night trip
8/10 Very good
25 Nov 2024
Staff were warm welcoming and friendly 😊
Lisa
Lisa, 1-night trip
10/10 Exceptional
23 Sept 2024
Clean, comfortable, convenient and lovely staff.
Nikki
Nikki, 1-night trip
10/10 Exceptional
24 Sept 2024
Budget-friendly accommodation. Would stay here again.
Geraldine
Geraldine, 1-night trip
8/10 Very good
12 Nov 2024
Staff was very friendly. Good value for the price.
Tina
Tina, 2-night trip
8/10 Very good
29 Aug 2024
Was a good stay for the price amd would stay again.
Brandon
Brandon, 1-night trip
10/10 Exceptional
27 Jul 2024
Perfect place to stay
Malcolm
Malcolm, 1-night trip
10/10 Exceptional
25 Dec 2024
We stay every Christmas Eve. Very clean and convenient, as usual!