Johannesburg (JNB-O.R. Tambo Intl.) - 30 min drive
Johannesburg (HLA-Lanseria) - 33 min drive
Johannesburg Sandton Station - 25 min drive
Johannesburg Park Station - 34 min drive
Restaurants
KFC - 3 min walk
Fego Caffé - 3 min walk
Milky Lane - 3 min walk
Texan Wing Bar - 4 min walk
3sixty - Liquid Lounge - 3 min walk
About this property
Palazzo Hotel
Palazzo Hotel offers a fantastic location, putting you only steps from Montecasino. You can indulge in massages, body wraps or manicures and pedicures, and grab a bite to eat at Medeo, which serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a snack bar/deli are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
246 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Terrace
An outdoor pool
Spa services
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
IPod docking station
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include body wraps, body scrubs, body treatments and manicures and pedicures.
Dining
Medeo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 325 per person
Children & extra beds
Rollaway beds are available for ZAR 325 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Hotel
Palazzo Montecasino Johannesburg
Palazzo Montecasino
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton
Palazzo
Palazzo Hotel Hotel
Palazzo Hotel Sandton
Palazzo Hotel Hotel Sandton
Frequently asked questions
Does Palazzo Hotel offer free cancellation for a full refund?
Yes, Palazzo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palazzo Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Palazzo Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palazzo Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Palazzo Hotel?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is 11 AM.
Is there an on-site casino at Palazzo Hotel?
No, this hotel doesn't have a casino, but Montecasino (2-min walk) and Silverstar Casino, Krugersdorp (25-min drive) are both nearby.
What is there to do at Palazzo Hotel and nearby?
Palazzo Hotel has an outdoor pool and spa services.
Are there restaurants at or near Palazzo Hotel?
Yes, Medeo offers international cuisine.
Does Palazzo Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Palazzo Hotel like?
Palazzo Hotel is a short 2-minute walk from Montecasino and 8 minutes' walk from Croc City.
Palazzo Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
15 January 2025
ney
ney, 2-night family trip
Verified Hotels.com guest review
6/10 Good
9 January 2025
NOT 5 STAR
Standard of this hotel is poor. No ways a 5 star hotel. Place is tired and service is below average.
Eric
Eric, 4-night trip
Verified Hotels.com guest review
4/10 Fair
8 January 2025
Andrew
Andrew, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Outstanding
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
2 January 2025
Henrik
Henrik, 2-night trip
Verified Hotels.com guest review
2/10 Poor
29 December 2024
No hot water
Yashen Satyendra
Yashen Satyendra, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
17 December 2024
Good hotel close to entertainment
Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor
Christine
Christine, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Amazing stay
Absolutely amazung staff. So friendly and helpful. Stunning place and we always enjoy going there.
Kerry
Kerry, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Fantastic choice of hotel
Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Linda
Linda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
Lovely 😍
Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike.
Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.
Wendy
Wendy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Helen
Helen, 6-night trip
Verified Hotels.com guest review
4/10 Fair
26 October 2024
Piara
Piara, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Lauren
Lauren, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Edward
Edward, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Charlotte
Charlotte, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Very beautiful hotel with great restaurants. Very slow response on requests for ironing board and iron and blow dryer which should be available in all rooms.
Timothy
Timothy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Robert
Robert, 1-night trip
Verified Expedia guest review
6/10 Good
11 September 2024
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Exceptional service
We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!
Joanna
Joanna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 August 2024
The Oskazzo is my favorite hotel in Johannesburg! I live the entire hotel area n all aspects!! Special thanks to Gloria at the restaurant! Also Hayley at the front desk is so hot and so helpful! Ms. Lily hate at the front desk is a cool black Roman and so Rastafari and Bob Marley friendly!! Ya Mon! Thank you for my best stay ever in South Africa!!