This hotel is NOT 4 star !!! I would say 2.5 at most .
No beach ,,shuttle to public beach every half hour from hotel . You have to pay for everything at public beach ,,chairs umbrella etc .
Hotel has limited food ,,only 2 restaurants with reservations and it’s sad how bad they are .
Staff is not smiling ,,we tip one person daily that smiled . I have never seen food so bland ,tasteless and it’s a shame to call this 4 star !!!
There is nothing on Expedia explaining for no beach ,paying for safe 3$ daily fee ,,10$ for towel if wanted they return money at end for towels .
One restaurant Japanese is not included ,,pricey and same food like in other restaurant .
Show at night are ok but not even ok after same every night . If you want to relax and only relax this is good place . Pools are nice ,,few with salty water .
Management is poor ,,we have daily issues with no hot water ,tv not working ,water all over room from a/c .
We wanted to upgrade to better room because we felt that Expedia and hotel selling this hotel as wrong advertisement and dishonest reviews !!
They wanted 860$ extra for upgrade ,,on what ? To have bigger balcony overlooking a/c conditioners Loud and smell from kitchen is so bad .
Expedia told us that hotel will contact us on all this issues ,,they never did :( our 2 weeks vacation was ruined by poor explanation on either Expedia or Hotel website ! So unfair .
Entertainment is just looking for women who are lonely to make some contacts . That’s so sad ! Etc..