Riad Fès - Relais & Châteaux

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Superior Room | Balcony

Overview of Riad Fès - Relais & Châteaux

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Riad Fès - Relais & Châteaux

5.0 star property
Luxury riad in Fes El Bali with 3 bars/lounges and spa

9.2/10 Superb

174 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Lounge area
Map
5 Derb Ben Slimane Zerbtana, Fes, 30110
Main amenities
  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Cable/satellite TV service

Choose dates to view prices

About this area

What's nearby

  • In Fes El Bali

Getting around

  • Fes (FEZ-Saiss) - 18 min drive
  • Fes Station - 12 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

About this property

Riad Fès - Relais & Châteaux

5-star luxury riad in the heart of Fes El Bali
You can look forward to next to a golf course, a round-trip airport shuttle and a rooftop terrace at Riad Fès - Relais & Châteaux. Treat yourself to a manicure/pedicure, aromatherapy or a facial at Riad Fes by Cinq Mondes, the on-site spa. Be sure to enjoy a meal at Ambre, the on-site restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this riad include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), train station pick-up service and tour/ticket information
  • A 24-hour front desk, a front desk safe and concierge services
  • Free newspapers, multilingual staff and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 32 individually decorated rooms offer comforts, such as premium bedding and climate-controlled air conditioning, as well as perks, such as separate sitting areas and dressing gowns.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • TVs with cable channels
  • Separate sitting areas, daily housekeeping and desks

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 1:00 AM
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (MAD 30 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Skiing lessons nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (388 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1900
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Piano
  • 24-hour fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift

Languages

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Riad Fes by Cinq Mondes has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with Turkish bath/hammam.

The spa is open selected days. Guests under 12 years old are not allowed in the spa.

Dining

Ambre – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 34.10 per person, per night
  • Christmas Eve (24 December) gala dinner per adult: MAD 1000
  • Christmas Eve (24 December) gala dinner per child: MAD 580 (from 2 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: MAD 1700
  • New Year's Eve (31 December) gala dinner per child: MAD 900 (from 2 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of MAD 240 for adults and MAD 140 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MAD 250 per room (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of MAD 2000 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MAD 500.0 per night

Parking

  • Parking is available nearby and costs MAD 30 per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Also known as

Riad Fes
Fes Riad Hotel
Riad Fes Hotel Fes
Riad Hotel Fes
Fes Relais & Chateaux Fes
Riad Fès - Relais & Châteaux Fes
Riad Fès - Relais & Châteaux Riad
Riad Fès - Relais & Châteaux Riad Fes

Frequently asked questions

Does Riad Fès - Relais & Châteaux offer free cancellation for a full refund?
Yes, Riad Fès - Relais & Châteaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Riad Fès - Relais & Châteaux?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Riad Fès - Relais & Châteaux on 29 September 2022 start from €219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Riad Fès - Relais & Châteaux?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Riad Fès - Relais & Châteaux?
Yes, there's an outdoor pool.
Are pets allowed at Riad Fès - Relais & Châteaux?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riad Fès - Relais & Châteaux?
Sorry, there's no on-site parking at Riad Fès - Relais & Châteaux.
Is an airport shuttle service offered by Riad Fès - Relais & Châteaux?
Yes, an airport shuttle is available. The charge is MAD 250 per room one-way.
What are the check-in and check-out times at Riad Fès - Relais & Châteaux?
You can check in from 2 PM - 1:00 AM. Check-out time is noon. Late check-out is available for a charge of MAD 2000 (subject to availability).
What is there to do at Riad Fès - Relais & Châteaux and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours and segway hire. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Riad Fès - Relais & Châteaux also has 3 bars and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Riad Fès - Relais & Châteaux?
Yes, there's an on-site restaurant, Ambre. Nearby restaurants include The Ruined Garden (4-min walk), Cafe Clock (5-min walk) and Chez Rachid (5-min walk).
What's the area around Riad Fès - Relais & Châteaux like?
Riad Fès - Relais & Châteaux is a short 6-minute walk from Blue Gate and 5 minutes' walk from Medersa Bou-Inania. Travellers say that this riad is in a good location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

9.8/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

cynthia maragni, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ARIEL, 2-night trip
Verified Expedia guest review

4/10 Fair

由緒ある建物でとても立派である。写真を撮るには最高かもしれない。どうしても古いので音がうるさい。睡眠重視の方には不向きかも。ポーターとルームメンテナンスのスタッフは他のホテルと変わらず親切であったが、制服を着ている高貴な方々と朝食会場の女は過去最低の接客。基本、英語が通じないのは良しとしても、誇り高いモロッコ全体で感じた事ですが、教養の無い連中から見て、我々東洋人は頭が良くないと思われている節があるので、コミュニケーションを取る事が他の国と比較してかなり面倒である。今回はインド、エジプト、トルコ、モロッコと合計11の都市に滞在したが、このホテルが最もレベルが低い印象。ホテルでその土地の印象は決まりますが、そういうことで、フェスは二度と立ち寄りたくない土地のトップとなりました。
takashi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This riad is magnificent. The beauty is breathtaking. The staff was warm and accommodating. High recommend.
Kimberly, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This property is stunning. The service is amazing, the food is wonderful. Staying here is a very special experience.
Hannah, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous place ,the best place to stay in Fes. Elegant , tasteful , and peaceful . We will come back .
Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amazing place
Beautiful property in the heart of the Medina.
Gustavo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay at Riad Fes
The hotel Riad Fes was spectacular and I highly recommend it as a destination in Fes!! The hotel staff were very helpful and the service overall was excellent. The hotel is in a very convenient location within the Medina and it was very central to walk around the Medina to sightsee.
Ashley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Impeccable renovation to a luxury Riad, a real palace in the Medina. Also the staff was very attentive and helpful.
Marguerite, 3-night family trip
Verified Expedia guest review