Grupotel Los Príncipes & Spa

4.0 star property
Beachfront hotel with spa, near Playa de Muro

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Los Príncipes & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Buffet
On the beach, sun-loungers, beach umbrellas, beach towels
Buffet
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site

Room options

Available filters for rooms
Showing 14 of 14 rooms

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Separate bedroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Separate bedroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds and 2 Single Sofa Beds

Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Minibar
Desk
  • 27 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony, Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Minibar
Desk
  • 27 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, Balcony (With Living Room 2+1)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Double Room Single Use, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Minibar
Desk
  • 27 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

Single Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Minibar
Desk
  • 22 sq m
  • Resort view
  • Sleeps 1
  • 2 Single Beds

Deluxe Room, Balcony (With Living Room)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Double Room, Balcony (2 adults + 1 child)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Minibar
Desk
  • 27 sq m
  • Partial sea view
  • Sleeps 3
  • 3 Single Beds

Double Room Single Use, Balcony, Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Minibar
Desk
  • 27 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Separate bedroom
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds and 2 Single Sofa Beds

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 1 child)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Plasma TV
Separate bedroom
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 2 children)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Separate bedroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 2 child)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Separate bedroom
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About the area

Map
Carrer Galio, 31, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 2 min walk - 0.2 km
  • Albufera Natural Park - 3 min drive - 1.7 km
  • Alcúdia Beach - 5 min drive - 2.0 km
  • Hidropark - 5 min drive - 4.0 km
  • Alcúdia Port - 6 min drive - 4.6 km

Getting around

  • Palma de Mallorca (PMI) - 49 min drive
  • Sa Pobla Station - 11 min drive
  • Muro Station - 15 min drive
  • Llubi Station - 20 min drive

Restaurants

  • ‪Bellevue - ‬5 min drive
  • ‪L’Épicerie Alcudia - ‬11 min walk
  • ‪S'àmfora - ‬3 min drive
  • ‪El Loro Verde - ‬3 min drive
  • ‪Playero - ‬3 min drive

About this property

Grupotel Los Príncipes & Spa

At Grupotel Los Príncipes & Spa, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from Playa de Muro. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and Ayurvedic treatments. Buffet Restaurant serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a rooftop terrace, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.

Languages

Catalan, English, German, Spanish

At a glance

Hotel size

  • 221 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking within 66 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Volleyball
  • Mini golf
  • Pool table

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

Dining

Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Bistro – This beachfront bistro serves brunch, lunch and light fare.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7 for children
  • Safes in guest rooms can be used for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts major credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2077

Also known as

Grupotel Los Príncipes Hotel Muro
Grupotel Los Príncipes Hotel
Grupotel Los Príncipes Muro
Grupotel Los Príncipes
Grupotel Los Principes Hotel Playa De Muro
Grupotel Los Principes & Spa Playa De Muro, Majorca
Grupotel Los Principes & Muro
Grupotel Los Príncipes & Spa Muro
Grupotel Los Príncipes & Spa Hotel
Grupotel Los Príncipes & Spa Hotel Muro

Frequently asked questions

Does Grupotel Los Príncipes & Spa offer free cancellation for a full refund?
Yes, Grupotel Los Príncipes & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Los Príncipes & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Grupotel Los Príncipes & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Los Príncipes & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Grupotel Los Príncipes & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Grupotel Los Príncipes & Spa and nearby?
On-site recreation at Grupotel Los Príncipes & Spa includes volleyball. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grupotel Los Príncipes & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Grupotel Los Príncipes & Spa?
Yes, Buffet Restaurant offers beachfront dining.
Does Grupotel Los Príncipes & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Grupotel Los Príncipes & Spa like?
Grupotel Los Príncipes & Spa is a short 2-minute walk from Playa de Muro and 6 minutes' walk from Platja dels Francesos.

Grupotel Los Príncipes & Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
Robert, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Rasa, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
YURY, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules
Gary, 8-night family trip
Verified Expedia guest review

8/10 Very good

Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
piotr, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jane, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.
Kirsten, 1-night trip
Verified Hotels.com guest review

8/10 Very good

7-night trip
Verified Hotels.com guest review

4/10 Fair

Very run down…. Needs renovations
Nina, 3-night trip
Verified Expedia guest review

4/10 Fair

This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.
lucinda, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Yuchi, 3-night trip
Verified Expedia guest review

8/10 Very good

The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating
Dawn, 14-night trip
Verified Expedia guest review

4/10 Fair

Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.
John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.
David, 9-night family trip
Verified Expedia guest review

2/10 Poor

I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck" I found a spot two blocks from the hotel and limped back to the hotel. Asked why our room safe wasn't working. You must pay a daily fee for that privilege. We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work! Very negative experience. This is the first bad review I've ever written. Don't go here!
William, 3-night romance trip
Verified Expedia guest review

6/10 Good

Hotel communal areas are outdated, outside space not looked after at all, no plants, old furniture, generally zero relaxing vibe. Outside toilets absolutely revolting. Most of the staff extremely miserable and unhappy, lacking information about hotel basics. Strongest point is the food, congratulations to the chefs. The only person always with a smile and impeccable customer service was Birhinia - hot section chef. Wouldn’t return.
Joanna, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Elcin, 5-night trip
Verified Orbitz guest review

8/10 Very good

Evrim, 4-night trip
Verified Expedia guest review

8/10 Very good

Hamza, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice resort, very clean, delicious food and super friendly staff.
Reza, 10-night family trip
Verified Expedia guest review

8/10 Very good

Reza, 1-night trip
Verified Expedia guest review

6/10 Good

I'll start with the good news, the lovely lady at check in upgraded us to a suite, which was very much appreciated! She was great. We went down for our first breakfast the next morning, which was included in our stay and things went downhill. We walked into the restaurant, looked around, there was no one to seat us, but also no sign saying "wait to be seated", so we walked in and sat ourselves. We chose a table that was freshly set with no sign that is was already taken. We went and got food and coffee and started eating. Then a woman walked up, looking very annoyed and started talking to us. She spoke German, we did not. Eventually a man came over and informed us that we were at her table. We tried to explain that we didn't know that is was taken, no sign or person at the door...he spoke over us and told us we needed to wait to be seated and that he is always at the doors to greet/seat people and then walked away. He was quite rude, didn't give us a moment to explain or apologize for the misunderstanding. Seems to be an issue though, we stayed 3 nights, and every morning we watched similar things happen with people seating themselves. A sign at the door would be super helpful! We only had breakfast there, and it was just okay, nothing great. Also the lobby always has a bad smell.
Sharon, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Youssef, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel. Lovely position on beach front. If you like cycling Huezeler were fantastic with quality bikes to hire. Will certainly return.
joanna, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kishor, 3-night trip
Verified Expedia guest review