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BG Hotel Caballero

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Aerial view
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Egyptian cotton sheets, premium bedding, minibar, desk

Overview of BG Hotel Caballero

BG Hotel Caballero

4-star property
Palma de Mallorca beach hotel with 2 bars/lounges, spa

8.6/10 Fabulous

994 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

Room options

About this area

What's nearby

  • El Arenal Beach - 3 min drive
  • Cathedral of Santa Maria of Palma - 26 min drive
  • Port of Palma de Mallorca - 23 min drive

Getting around

  • Palma de Mallorca (PMI) - 10 min drive
  • Palma de Mallorca Verge de Lluc Station - 10 min drive
  • Marratxi Poligon Station - 12 min drive
  • Es Caülls Station - 13 min drive
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Restaurante Carrion II - 8 min walk
  • El Patio - 8 min walk
  • My Thai - 8 min walk
  • India House - 9 min walk
  • Asadito - 11 min walk

About this property

BG Hotel Caballero

A great choice for a stay in Palma de Mallorca, BG Hotel Caballero is only 2.9 mi (4.6 km) from the airport. You can visit the spa to indulge in massages, facials or aromatherapy, and Modern European cuisine is served at Bar, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers say good things about the pool and helpful staff.

Languages

Catalan, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 308 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 10 per night)
  • Free off-site parking within 3 ft
  • Street parking available

Off-site

  • Area shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Fence around the pool

What to do

  • Private beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (861 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Well-lit path to entrance

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Bar – Overlooking the garden, this buffet restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.
Snack – This poolside bar specialises in local cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 6 for children (approximately)
  • Local area shuttle service to the casino, shopping centre and theme park is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for EUR 4 per day

Parking

  • Covered self-parking costs EUR 10 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Children under 14 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Caballero Playa de Palma
Hotel Caballero
Caballero Playa de Palma
Caballero Hotel Playa De Palma, Majorca
Caballero
Caballero Hotel Playa De Palma Majorca
BG Caballero
Hotel Caballero
BG Hotel Caballero Hotel
BG Hotel Caballero Palma de Mallorca
BG Hotel Caballero Hotel Palma de Mallorca

Frequently asked questions

Does BG Hotel Caballero offer free cancellation for a full refund?
Yes, BG Hotel Caballero does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at BG Hotel Caballero?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at BG Hotel Caballero on 1 March 2023 start from €82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at BG Hotel Caballero?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at BG Hotel Caballero?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at BG Hotel Caballero?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at BG Hotel Caballero?
Yes. Self-parking costs EUR 10 per night.
What are the check-in and check-out times at BG Hotel Caballero?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at BG Hotel Caballero?
No, this hotel doesn't have a casino, but Mallorca Casino (22-min drive) is nearby.
What is there to do at BG Hotel Caballero and nearby?
Have fun with activities such as boat tours, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. BG Hotel Caballero also has 2 bars, an outdoor pool and a sauna, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near BG Hotel Caballero?
Yes, Bar offers al fresco dining, Modern European cuisine and garden views. Nearby restaurants include Restaurante Carrion II (8-min walk), El Patio (8-min walk) and My Thai (8-min walk).
Does BG Hotel Caballero have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around BG Hotel Caballero like?
BG Hotel Caballero is a short 10-minute drive from Palma de Mallorca (PMI) and 4 minutes' walk from Playa de Palma. Travellers say that the hotel is in a great location.

Reviews

8.6

Fabulous

8.5/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Juan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good stay
It was clean and enjoyable, we only stayed for one night but the whole place looked beautiful, very good value for money
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco Jose, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Judith, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Murielle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Samantha, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Adequate stay. Comfortable room; however shortly after turning off the light we discovered there was a cricket in the room. This was very noisy and we did not sleep all night.
stuart, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good overall
We booked two rooms for 8 days. The rooms were smaller than we expected. However, they are clean and it was a great gesture to have complementary water and chocolates everyday. Our only issue was that the air conditioning in our room was not as good as my children’s. Although we mentioned the problem a few times unfortunately they were not able to fix it. A good breakfast variety, pool food was ok especially the fries. We had dinner once at the hotel and children absolutely loved it. Hotel pools were not as clean as it should have been but considering the number of people staying at the hotel in the month of August, the conditions were acceptable. 5 mins walk to the beach and all other restaurants nearby.
Roya, 8-night family trip
Verified Hotels.com guest review