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All properties in Chania, Crete, Greece
1 room, 2 adults

Creta Palm Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
Kato Stalos, Chania, Crete Island, 73100, Greece

4-star hotel with restaurant, connected to the convention center, near Agia Marina Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We only stayed one night and arrived late, but the staff was really nice and even offered…Oct 22, 2019
  • Excellent location, close to everything.Jun 18, 2018

Creta Palm Hotel

  • Studio
  • Apartment

What’s around Creta Palm Hotel

Landmarks

  • On the waterfront
  • Agia Marina Beach - 21 min walk
  • Stalos Beach - 1 min walk
  • Kalamaki Beach - 28 min walk
  • Sunset Beach - 29 min walk
  • Agioi Apostoloi Beach - 30 min walk
  • Platanias Beach - 2.4 mi / 3.9 km
  • Golden Beach - 2.9 mi / 4.6 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 37 min drive

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 1:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free extended parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
Things to do
  • Beach towels
  • Outdoor seasonal pool
  • Children's pool
  • 24-hour fitness facilities
  • Spa tub
  • Steam room
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Free use of nearby fitness center
  • Sauna
  • Pool umbrellas
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 10
  • Year Built - 2003
  • Elevator
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • German
  • Greek
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Number of living rooms
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Main Restaurant - This poolside restaurant serves breakfast and dinner. A children's menu is available.

Pool Bar - This restaurant serves lunch only. A children's menu is available. Open daily.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Creta Palm Hotel’s small print

Also known as

  • Creta Hotel
  • Creta Palm Hotel Chania
  • Creta Palm Hotel Hotel Chania
  • Creta Palm
  • Creta Palm Hotel
  • Creta Palm Hotel Khania
  • Creta Palm Khania
  • Hotel Creta Palm
  • Creta Palm Hotel Chania
  • Creta Palm Chania
  • Creta Palm Hotel Hotel

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 25.00 (subject to availability)

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for EUR 3.00 per hour (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Creta Palm Hotel

  • Does Creta Palm Hotel offer free cancellation for a full refund?
    Yes, Creta Palm Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Creta Palm Hotel currently open?
    This property is closed from October 18 2020 to March 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Creta Palm Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Creta Palm Hotel?
    Yes, there's free self and extended parking.
  • Is there a pool at Creta Palm Hotel?
    Yes, there's a seasonal outdoor pool and a children's pool.
  • Are pets allowed at Creta Palm Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Creta Palm Hotel?
    You can check in from 1:00 PM - 6:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 25.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Creta Palm Hotel?
    Yes, Main Restaurant offers pool views and poolside dining. Nearby restaurants include Kri-Kri Restaurant (6-min walk) and Astrea (2.5 mi).

Recent reviews

Fabulous 8.6 From 98 reviews

Very Good 8.0
Excellent time at Creta Palm
Overall the stay at Creta Palm was amazing! Very clean, great food and service. All the staff were very friendly and dealt with any issues straight away. There are big pools, which was a big plus for us as my daughter loves to swim! The only downside is the wifi service in the rooms are not great, it kept cutting off however worked very well around the pool and restaurant area. The area around the hotel is good too, local buses run from outside the hotel to Chania and there is also beach in front of the hotel. I would highly recommend this hotel, we had an excellent time here and will like to return again one day in the near future.
Erica, gb11 night family trip
Exceptional 10.0
Honestly one of the nicest hotels I’ve stayed in. My friend and I were lucky enough to be able to book a week long holiday to Crete in August. We were reading reviews about Creta Palm and thought that it would be a good choice of hotel. From the moment we arrived, we felt extremely welcome. The reception staff were friendly and informative. You can see straight away that all the necessary safety precautions have been taken - sanitising stations / plastic screens etc. We arrived in our room which was spotless. The linen was clean and honestly there was nothing to fault about the room. The air conditioning was free and powerful. Extra pillows and blankets in the wardrobe if needed. A safe for a fee and a large balcony. We booked a one bedroom apartment with a sea / pool view. There’s also a kitchenette with a friend and enough cutlery / glassware for a family. We booked half board and would recommend this. There was a huge choice of food for breakfast both hot and cold food. The dinner buffet also had a great selection that was delicious. The menu for each day was nicely displayed at the entrance to our apartment block. The one thing that really makes this hotel so nice is the staff. Every single of one of them were exceptional. (With a special mention for Stella in the restaurant.) If you’re looking for a relaxing get away with a friendly atmosphere that has something for everyone, Creta Palm should be top of the list. We will certainly be back. Jamie & Cathal
Jamie, gb6 night trip with friends
Exceptional 10.0
One day trip to Chania
Excellent stay, nice service, easy parking, nice breakfast and very clean ! We got a 3-bedroom with pool view. Perfect stay
Emmanouil, us1 night family trip
Exceptional 10.0
We've stayed 7 nights, I really liked the staff - very friendly and kind. The only thing I didn't like is that in Expedia's gallery the rooms were looking different than in what room we were actually. I really advise you to rent a car via justrentals because the hotel is around 20km from the airport, also you will want to see the most popular beaches like Elafonissi and Balos which are far from the hotel as well. :)
Georgi-Ivanov, us7 night family trip
Exceptional 10.0
Wonderful stay at a superb hotel
Fabulous hotel and the staff are exceptional (every single one of them). Lots of lovely restaurants to visit in the vicinity and a beach just over the road. Cleaned to a very high standard. I would thoroughly recommend staying here. There are two pools to choose from also. We used the top pool the most. The staff at the pool bar were just brilliant and nothing was too much trouble for them. The Cretan people are wonderful!
Paul, gb14 night family trip
Very Good 8.0
Spotlessly clean and friendly accommodation. Basic rooms and the most comfortable beds. Nice food. Would recommend to a friend. Used it as a base for a walking/beach holiday.
gb4 night family trip
Very Good 8.0
Very nice property, friendly and helpful staff, close to some of the best beaches in the region, conveniently close to the beautiful city of Chania.
D.P., ca4 night family trip
Very Good 8.0
Very nice hotel, spotlessly clean, in a good location,plenty of sun beds and all the staff were very friendly.Slight downside a bit more variety would have been nice on the buffet breakfast
KAREN, gb7 night trip with friends
Exceptional 10.0
Accommodation was very spacious and pool was great.
au3 night family trip
Very Good 8.0
3 * hotel could be renewed
Hotel is on nice location and looks like a small village with lot of trees and flowers what I like. Reception was efficient and polite. Breakfast was very good. Rooms are little bit outdated but clean. Balcony was nice but chairs were not comfort for sitting.
sanja, us1 night romance trip

Creta Palm Hotel