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CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Hotel with spa, near Kumamoto Castle

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Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Swim and unwind with a view of the city skyline from our indoor pool area.
Experience the sleek, contemporary design of Candeo Hotels, marked by a striking star-shaped entrance and large windows.
Relax in a spacious room with a large bed, flat-screen TV, and seating area.
Welcome to our hotel lobby, featuring a contemporary design with a geometric pattern and a stunning chandelier.
Relax in a spacious room with a cozy seating area, featuring a bookshelf and a convenient coffee station.
In the heart of Chuo Ward, CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a tranquil retreat. Unwind in the indoor public bath or take advantage of dry cleaning/laundry services. With free in-room WiFi, luggage storage, and a 24-hour front desk, guests have praised the helpful staff and convenient location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (8)

  • Housekeeping (on request)
  • Full-service spa
  • Breakfast available
  • 24-hour front desk
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Laundry facilities
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
  • Flat-screen TV
  • Private bathroom (not in room)
The current price is €90
5 Aug - 6 Aug

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Private Spa Suite

Private Spa Suite

Private Spa Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Detached private bathroom
Bidet
  • 46 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Twin Room with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
Hairdryer
Detached private bathroom
  • 22 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

King Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Corner Twin, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Corner Twin, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room Single Use, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

King Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 30 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Hollywood Twin Room Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Hollywood Twin Room Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non Smoking, (For 3 People Use)

1 bedroom, in-room safe, blackout curtains, soundproofing

Corner Twin Room, Non Smoking, (For 3 People Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Corner Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 30 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • Sleeps 8
  • 4 Single Beds

View all photos for Double Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • Sleeps 8
  • 4 Single Beds

View all photos for Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Bidet
  • Sleeps 4
  • 2 Single Beds

Similar properties

Lobby

THE BLOSSOM KUMAMOTO

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,636 reviews
The price is €103
23 Jul - 24 Jul
THE BLOSSOM KUMAMOTO
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About the area

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 6 min walk - 0.5 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 12 min walk - 1.1 km

Getting around

  • Kumamoto (KMJ) - 50 min drive
  • Fujisakigumae station - 18 min walk
  • Kumamoto Station - 25 min walk
  • Kumamoto Minami Station - 29 min walk
  • Suidocho Tram Stop - 11 min walk

Restaurants

  • ‪松屋 - ‬2 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪すき家 - ‬3 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪メイドカフェQT - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

When you stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI, you'll be within a 15-minute walk of Kumamoto-jo Hall and Kumamoto Castle. Guests can be pampered with spa services at the spa. The helpful staff and location get great marks from fellow travellers. Public transportation is close by: Suidocho Tram Stop is only 11 minutes on foot.

Languages

English, Japanese, Korean

More about this property

VISIBILITY

At a glance

Hotel size

    • 380 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Off-site parking within 1640 ft (JPY 1300 per night)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Travelling with children

  • Bed rails

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Full-service spa

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 64
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom (not in room)
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sky Spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 per person

Parking

  • Parking is available nearby and costs JPY 1300 per night (1640 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto
HELP_OUTLINE

Frequently asked questions

Are pets allowed at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Sorry, pets aren't allowed.

Is parking offered on site at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at CANDEO HOTELS KUMAMOTO SHINSHIGAI and nearby?

CANDEO HOTELS KUMAMOTO SHINSHIGAI has a spa.

What's the area around CANDEO HOTELS KUMAMOTO SHINSHIGAI like?

CANDEO HOTELS KUMAMOTO SHINSHIGAI is in Chuo Ward, a short 5-minute walk from Kumamoto-jo Hall and 14 minutes' walk from Kumamoto Castle. Travellers say that the hotel is in a great location.

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CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Castle
Spa
Restaurant
Onsen
Shopping malls
Food
Parking

What guests liked

  • The rooftop spa was a highlight, offering a lovely onsen bath, great views, and late operating hours. (17 reviews)
  • The onsen was amazing with great temperature and facilities. (3 reviews)
  • Breakfast was delicious and offered a good selection of food with great views. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Good stay with good price
1-night trip

10/10

Very comfortabl and good blacfast
5-night trip

10/10

The facility, service, and food are all excellent. The staff were very friendly though the male staff when we checked in forgot to give us the second day’s breakfast tickets and the second morning male staff had difficulty understanding my request for second day’s breakfast tickets.
2-night trip

10/10

Beautiful modern interior design and view from the sky spa. Breakfast was good.
1-night trip

10/10

This is very nice hotel.
2-night trip

8/10

Rooms are clean, updated ,and comfortable easy to access, it is in city , surrounding many shops
1-night trip

8/10

Nice stay. It had all the basic needs although no coffee. It was conveniently located highly recommended. Note the near by car parks are calculated every 12 hrs, when we parked it was 2400 yen each day.
2-night trip

10/10

We have great experience staying in this Hotel. The room is spacious and well designed for 4 people. Enjoyed the roof top Spa , the breakfast bar also serves quality food 💕with great views. We loved the location to the shopping dinning and to Castles as well. Highly recommend to who want to find a place to stay in Kumamoto.
1-night trip

10/10

Nice hotel
1-night trip

10/10

Excellent. I will go there again
1-night trip

10/10

Great location, we could walk or take the tram easily anywhere. We liked the comfortable room and bed. Nice onsen. The breakfast had a good selection. Our only complaint is that the coffee is weak and terrible
3-night trip

10/10

Great location, new and clean facilities. Good value for money.
2-night trip

10/10

Although we stayed for one night only, the hotel is good to stay, very convenient, close to public transport and easy parking. Sky spa is wonderful!
1-night trip

10/10

This hotel is amazing. It is surprising that the hotel is so great but the price is very affordable. The sky view hot springs is amazing. The room is also spacious. Highly recommend.
1-night trip

8/10

Great location, roomy, comfortable bedrooms, clean and lovely staff. The spa area was lovely and open over a long period during the day. The big disappointment was the buffet breakfast. We got there for the last serving and many dishes were gone and/or luke warm in the bain maries.
1-night trip

10/10

Great location and walkable to everything. Nice walking streets closed to cars. Clean and quiet rooms.
3-night trip

10/10

Great hotel! Loved the spa! Spacious and in a good, easy location. Will choose Candeo again !
3-night trip

8/10

Fantastic location. Roomy rooms for Japanese style hotel. Great condition of facilities. Only bummer was a no tattoo policy for the hotel spa, which impacted me as a western tourist
1-night trip

10/10

Very nice hotel- good-sized room (felt brandnew; we stayed in a 4-bedder), classy PJs, comfortable beds, very clean bathroom, above-average breakfast, clean his/hers (with separate key) onsen. Definitely good value for money. Highly recommended.
1-night trip

10/10

Good experience
2-night trip

8/10

It’s clean and tidy
4-night trip

10/10

Amazing breakfast. Feels like a 5 star hotel with very attentive staff. Hotel even have laundry rooms so we could do our laundry after hours. It was an added connivence especially for those with kids. Very close to shopping area.
1-night trip

10/10

The best service I have received during my stay in Kumamoto. The room is very spacious and clean with public bath with amazing view of the city. The cleaning service visit every day to make sure the room is tidy and equipped with sufficient towels. I would definitely stay again in this hotel if I were to visit Kumamoto.
2-night trip

8/10

X
2-night trip

8/10

Good size rooms with convenient access to shopping and food options. -1 star for the bathroom as it’s a tight space.
1-night trip