Metropark Hotel Macau

3.5 star property
3.5-star hotel in Macau with indoor pool and bar/lounge

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Metropark Hotel Macau

Photo gallery for Metropark Hotel Macau

Indoor pool
Exterior
Deluxe Double or Twin Room
Restaurant
Lobby

Overview of Metropark Hotel Macau

8.0

Very good

Property highlights

  • Pool
  • Air conditioning
  • Free WiFi
  • Gym
  • Laundry facilities
  • Restaurant
Map
Rua De Pequim No 199, Macau
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Health club
  • Sauna
  • Spa tub
  • 24-hour room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
Feel at home
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Superior Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Family Deluxe Room

  • 36 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Family Room

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Family Deluxe - Children Paradise

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About this area

What's nearby

  • Heart of Macau
  • Ruins of St. Paul's Cathedral - 3 min drive
  • Venetian Macao Casino - 9 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 9 min drive
  • Zhuhai (ZUH-Jinwan) - 42 min drive
  • Hong Kong International Airport (HKG) - 55 min drive

Restaurants

  • Cafe Encore 咖啡廷 - 8 min walk
  • 聯邦大酒樓 Federal Restaurant - 3 min walk
  • 8餐廳 The Eight - 8 min walk
  • Café Esplanada 咖啡苑 - 11 min walk
  • 酸辣粉 - 1 min walk

About this property

Metropark Hotel Macau

Metropark Hotel Macau puts you only 4.8 mi (7.8 km) from the airport, and 5.4 mi (8.8 km) from Venetian Macao Casino. Guests can indulge in massages, then grab a bite to eat at one of the 3 restaurants. An indoor pool, a bar/lounge and a health club are other highlights. Fellow travellers like the room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Alarm clock

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Gold Moon Garden Chinese – On-site restaurant.
Ciao Cafe – On-site café.
Sing Sing Lounge – On-site pub.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Also known as

Metropark Hotel Macau
Metropark Macau
Metropark Hotel Macau Hotel
Metropark Hotel Macau Macau
Metropark Hotel Macau Hotel Macau

Frequently asked questions

Does Metropark Hotel Macau offer free cancellation for a full refund?
Yes, Metropark Hotel Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Metropark Hotel Macau?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Metropark Hotel Macau?
Yes, there's an indoor pool.
Are pets allowed at Metropark Hotel Macau?
Sorry, pets aren't allowed.
Is parking offered on site at Metropark Hotel Macau?
Sorry, there's no on-site parking at Metropark Hotel Macau.
What are the check-in and check-out times at Metropark Hotel Macau?
You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Metropark Hotel Macau?
No, this hotel doesn't have a casino, but Rio Casino (5-min walk) and Lisboa Casino (7-min walk) are both nearby.
What is there to do at Metropark Hotel Macau and nearby?
Metropark Hotel Macau has an indoor pool and a sauna, as well as a health club.
Are there restaurants at or near Metropark Hotel Macau?
Yes, there are 3 on-site restaurants.
What's the area around Metropark Hotel Macau like?
Metropark Hotel Macau is in the heart of Macau, a short 7-minute walk from Lisboa Casino and 9 minutes' walk from Almeida Ribeiro Street.

Reviews

8.0

Very good

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Nice place, convenient. Due to alots of people, try to come earlier for check-in as it says 3pm.
MANOJ, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

All met my expectations
Kun, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ching On, 1-night trip
Verified Expedia guest review

2/10 Poor

Reyna Jane, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ka Pou, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

4/10 Fair

can be better
Bed was fine but found hair in the shower area , air conditioner was noisy and smell smoke from the bathroom during mid-night while choosing non-smoking room. I like Macau and wish come again.
CHONG MEI, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pros: Fast check-in & check-out, tidy room, comfortable bed, helpful staffs Cons: Misleading lift sign, overreacted while handling guest inquiry Assistant Manager Christine was very professional, took summary action to create and check-in my booking, while receptionist was kept occupying by other guests on the phone. I was told that non-smoking king bed room was not available but she was very helpful to arrange me one. Not to mention, it was a last minute booking. The elevator sign is misleading. Special thanks to Anna, who took visitors temperature in hotel lobby, came and rendered me assistance actively, when I was vaguely looking for the lift to hotel rooms. Turns out the lift opposite front desk does not reach to hotel room floor but to other facilities. In-room dining was served by staff Bonnie very politely. A good experience became a huge DISAPPOINTMENT until my check-out asking for the names of the staffs who helped me. I made it amply clear that it was not a complaint. So far from they refused to provide their names, they were making a fuss over it and the situation suddenly went hostile towards me when it was supposed to be my amicable feedback with compliments. After several phone calls that night, they finally compromised. I hope they did not randomly pick those names A & B & C just to cater for my request. For those workers who really helped the hotel guests, they deserve the compliments and supports. But the way they handle my request was merely adequate.
1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Local Flavor - Quiet and Comfortable
My husband and I and another couple enjoyed our two-night stay at the Metropark. We were in Macau to see the city, not to gamble, and found the Metropark a great place to stay. Our room was very clean and comfortable, and the staff was very nice and helpful, although not every staff member spoke English. Be prepared for that! Also, be prepared for lots of Chinese options at the breakfast buffet. But that's what we wanted and enjoyed...local flavor. Just outside the hotel, we found lots of interesting small restaurants and shops. We were able to walk from the hotel to a few of the casinos and a large department store, as well as to the historic area, and we used the Hop On Hop Off bus to see more of the city. If you arrive by ferry at the Macau terminal, there's a shuttle bus from the hotel to pick you up.
Janet, 2-night trip
Verified Hotels.com guest review