4/10 Fair
15 Sept 2025
Abysmal reception - unnecessarily costly.
We arrived late at 8pm and it was raining. Had informed the hotel that will arrive late. I had received only an email with 3 pictures. Absolutely, NO INSTRUCTIONS. 
There was no receptionist. Only some automated locks. And no code was sent to me. 
Could enter the hotel with the help of some good samaritans (guests). But, no clue about room number AND THE CODE TO ACCESS THE ROOM 
The other guests then called up the hotel number and only then I could access the room (codes given over phone). THERE WERE NO HOTEL PERSONNEL ANYWHERE…
When I asked the receptionist next day - she was dismissive saying that she had sent the message and it is not her problem. No apologies - NOTHING. 
Also, overall hotel room was costly and not worth the price tag. 
They say it is an Hotel but actually it is just a Hostel….
Sarmishtha
Sarmishtha, 2-night trip






















