I had conflicting expectations for this hotel. The price is about 100 euro per night for two people (all inclusive) but it’s listed as a 5 star hotel. This is not a 5 star hotel. You get what you pay for. It’s fine. It seemed great for families with kids. However I went with my mother and it’s not really ideal for child-free guests. The guest services were challenging to coordinate with and were at times very slow. The food in the main dining area was actually quite good but it was nothing fancy. There was a dress code posted for dinner, but that’s a joke. It’s basically a glorified cafeteria and no one dressed up. We always dined right at opening, and by the time we left the dining room each night, there was a huge line of people waiting to get in with their fussy children.
The close proximity to the beach was nice, the drinks were good - even though sometimes it was a good 20 minute wait to get a drink at the beach bar.
There is an app for the resort, which when I asked the concierge several questions she told me to use the app, but the app wasn’t accurate about everything and didn’t have a live chat function.
Also the hotel is about one hour away from Rhodes City, which is where most of the things to do are, so just know that when booking the hotel.
Overall, it was fine. The room was spacious and comfortable. Housekeeping came every day. The food service staff were friendly. The food was good, if not anything special. I feel I got what I paid for, but not 5 star.