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Villas Santander - Deluxe Stay

3.0 star property
Escape to your own private haven where you can unwind in style and discover local flavors.

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Photo gallery for Villas Santander - Deluxe Stay

Premium Studio | View from room
Reception hall
Premium Studio | Private kitchen
Restaurant
Restaurant
Located near Paseo Cayala, Villas Santander - Deluxe Stay offers a tranquil retreat. Explore the garden, unwind with a drink at the bar or indulge in local cuisine for breakfast. With high-speed WiFi and luggage storage available, previous guests have praised this hotel’s attentive service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Housekeeping once per stay
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden
  • Vending machine
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Blackout curtains
  • Minibar
  • Limited housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Smart TV
Blackout curtains
Fan
Private bathroom
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Premium Studio

Premium Studio

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
Laundry detergent
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Villa Sicilia

  • Parking available
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
8.2 out of 10, Very good, 37 reviews
The price is €32
includes taxes & fees
5 Mar - 6 Mar
Villa Sicilia
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About the area

Map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010

What's nearby

  • Oakland Mall - 4 min drive
  • Embassy of Mexico in Guatemala - 5 min drive
  • U.S. Embassy in Guatemala - 5 min drive
  • La Aurora Zoo - 7 min drive
  • Paseo Cayala - 10 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Entre Volcanes Cafe - ‬3 min drive
  • ‪El Encanto - ‬4 min drive
  • ‪Wendy’s - ‬16 min walk
  • ‪El Rito - ‬3 min drive

About this property

Villas Santander - Deluxe Stay

When you stay at Villas Santander - Deluxe Stay, you'll be within a 10-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of La Aurora Zoo.

Languages

Spanish

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free on-site valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Garden
  • Wine-tasting room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately GTQ 23 to 44 per person

Renovations and closures

The property is closed between 5 April and 6 April.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Frequently asked questions

Is Villas Santander - Deluxe Stay currently open?

The property is closed between 5 April and 6 April.

Does Villas Santander - Deluxe Stay offer free cancellation for a full refund?

Yes, Villas Santander - Deluxe Stay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Villas Santander - Deluxe Stay?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Villas Santander - Deluxe Stay?

Yes, there's free valet parking.

What are the check-in and check-out times at Villas Santander - Deluxe Stay?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Villas Santander - Deluxe Stay and nearby?

Villas Santander - Deluxe Stay has a garden.

Are there restaurants at or near Villas Santander - Deluxe Stay?

Yes, there's an on-site restaurant.

What's the area around Villas Santander - Deluxe Stay like?

Villas Santander - Deluxe Stay puts you in Zona 10, in the heart of Guatemala City. Popular attractions include Paseo Cayala, which is 10 minutes away by car.

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Villas Santander - Deluxe Stay Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Quiet and convenient, good price
Evelyn, 2-night trip

2/10 Poor

Very hard ro get to the lowwr rooms no elevator available. Not near by airport, samall room...not a great experience
Jose, 1-night trip

10/10 Exceptional

Good for the price
cesar, 1-night trip

8/10 Very good

fairly modern property, overall a good stay
Mesker, 1-night trip

10/10 Exceptional

Everything was excellent
Walter, 1-night trip

10/10 Exceptional

Comfortable, clean , conveniently located, friendly staff quiet. No complaints
Lou, 3-night trip

8/10 Very good

Is ok
Oscar, 2-night trip

10/10 Exceptional

This is going to be my stay in Gaute city anytime I come. It is very central, I love the layout of the villas. There is a restaurant with lovely staff if you just want to stay in and above all it is nice and quiet. I definitely recommend here if you are overnighting or stay a few days in the city.😁
Nickola, 1-night trip

10/10 Exceptional

Nice Ubication, nice personal and excellent service
Carolina Prestinary, 4-night trip

8/10 Very good

Litlle jewel
Great people…great place for the price you can’t ask for more….my room was to close at hallway a lot of noise
Sixto, 1-night trip

10/10 Exceptional

Awesome
Jose, 1-night trip

10/10 Exceptional

Very clean

10/10 Exceptional

Good
ALEJANDRO, 1-night trip

6/10 Good

Was a little bit noisy and the area had a lot of traffic
karin, 2-night trip

4/10 Fair

No elevators
Amazing stay and good service but I was disappointed with the stairs. I was allocated in the 4 floor full of stairs. No elevator
Cesar, 3-night trip

2/10 Poor

To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Don’t go there unless you’re in a desperate situation.
Marco, 2-night trip

10/10 Exceptional

Ok
Emmanuel, 1-night trip

2/10 Poor

There was BLACK MOLD in the bathroom. I approached the receptionist, made aware of this and that i woild need a different room. He casually said they can provide a fan ! I told him that black mold is toxic and hazardous to the lungs. He then offered a refund. I said I still need a place to stay. He said everything was booked. I said that i arrived with certain expectations and that he would need to provide a better option. He then proceeded to phone someone (I'm guessing management) and then said they could accommodate me at Villas Sicilia which he said is their sister hotel, a 16 minute walk from Villas Santander. I had three pieces of luggage to haul with me. He offered no transportation to get there and i had to call an Uber. Upon arriving to Villas Sicila, it was closer to midnight. I was let into my new room and found small spores of black mold in the bathroom and the shower curtain had RED build up on the bottom of it which means bacteria growth. Trying to reach ANYONE through this app was impossible. I kept getting AI Bots and gave up as it was past midnight and i was exhausted. Hotels.com needs to make this right as no one should have to experience a hotel stay at the cost of their health and well being. And how convenient for this app to have the photo upload feature not working as I write this to avoid showing you what I saw.
Patricia, 1-night trip

2/10 Poor

Service staff when I arrived at 12am and did not let me check in and I had to rent another room in other Hotel Really bad customer service my reservation was from January 26 to February 8
Brandon Stuardo Martinez, 13-night trip

8/10 Very good

The room was newer and a good size. The sheets had holes in them and were worn out. Unacceptable at any price point. I twice had to ask for the hot water to be fixed. The internet was horrible and very slow.
Thomas, 2-night trip

8/10 Very good

Ok
It was ok. A trash can in the room it would it be nice. We had to use the small bathroom trash can. We ask for a bathroom mat because there was none. No key to lock the balcony door.
Luis, 4-night trip

2/10 Poor

They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.
Xavi, 1-night trip

4/10 Fair

The property was hard to locate. If you exit property and staff isnt on duty theres no way to enter location. We had to switch rooms due to a musty mold smell. Our next room had a smelly shower curtain. Pillows were old and flat and tv in room didnt work proper. If you have heavy luggage this is not the best scenario. Several flights of stairs with no elevator and a walk. There are no close by restaurants.

6/10 Good

There was a strong smell in the bathroom and nothing was done to rid of it… they sprayed something but the odor was coming out of the drainage. Not good
Sergio, 1-night trip

2/10 Poor

Im actually requesting a refund. Price give to me at time of reservation was not honered. They charged more because I used credit card. I made reservations with credit at that time nobody told me I would pay more if I used credit car. Second, room had no A/C. It was very hot and ill they had was a fan. Third, no soap in soap container. They had a used bar of soap (see pictures). Glass on window was cracked. Bad costumer service
Sergio, 1-night trip