Avda. de Gran Canaria, 26, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
What's nearby
Yumbo Shopping Center - 9 min walk
English Beach - 15 min walk
CITA Shopping Center - 18 min walk
Maspalomas Dunes - 4 min drive
Maspalomas Lighthouse - 9 min drive
Getting around
Las Palmas (LPA-Gran Canaria) - 28 min drive
Free local area shuttle
Free beach shuttle
Restaurants
Café de Paris - 9 min walk
Tapas Bar Capaco - 9 min walk
Greek Village - 4 min walk
Allende 22° - 7 min walk
Heineken Cafe - 4 min walk
About this property
Bull Eugenia Victoria & Spa
Bull Eugenia Victoria & Spa features a free kids' club and puts you within a 10-minute walk of Yumbo Shopping Center. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this all-inclusive hotel include 2 bars/lounges, an outdoor pool and a poolside bar.
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All à la carte meals and snacks included
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Languages
Dutch, English, German, Spanish
At a glance
Hotel size
400 rooms
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Free off-site parking nearby
Street parking available
Off-site
Free area shuttle
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Mini golf
Free local shuttle
Playground
What to do
Free beach shuttle
Mini golf
Pool table
Beach nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Free beach shuttle
Bike hire
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
An outdoor pool
Arcade/games room
Full-service spa
Steam room
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Ceiling fan
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
Dining
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Drago – On-site bar.
Palmera – This bar only serves lunch.
On-site venue No. 4 – This bar is located by the pool.
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Safes in guest rooms can be used for EUR 2 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Eugenia Victoria San Bartolome de Tirajana
Hotel Eugenia Victoria
Eugenia Victoria San Bartolome de Tirajana
Eugenia Victoria
Hotel Eugenia Victoria Spa
Bull Eugenia Victoria Spa
Bull Eugenia Victoria & Spa Hotel
Bull Eugenia Victoria & Spa San Bartolomé de Tirajana
Bull Eugenia Victoria & Spa Hotel San Bartolomé de Tirajana
Frequently asked questions
Does Bull Eugenia Victoria & Spa offer free cancellation for a full refund?
Yes, Bull Eugenia Victoria & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bull Eugenia Victoria & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Bull Eugenia Victoria & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bull Eugenia Victoria & Spa?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Bull Eugenia Victoria & Spa?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless social distancing is available.
What is there to do at Bull Eugenia Victoria & Spa and nearby?
Bull Eugenia Victoria & Spa has 2 bars, a spa and an outdoor pool, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Bull Eugenia Victoria & Spa?
Yes, there's an on-site restaurant that offers international cuisine and poolside dining.
What's the area around Bull Eugenia Victoria & Spa like?
Bull Eugenia Victoria & Spa is a short 9-minute walk from Yumbo Shopping Center and 15 minutes' walk from English Beach.
Bull Eugenia Victoria & Spa Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Great service, clean rooms, will definitely return
From check-in to check-out, the staff were amazing. We did not come across any staff member that did not provide exceptional service - from the front desk, to the bars to the restaurants.
Our room was very clean, and we were happy to see that all rooms have a balcony so no worries about missing out on that.
More than enough sunbeds around the pool and surrounding areas for anyone who wanted them and we did not see any sunbed reserving at early hours.
Definitely recommend trying the burger at the pool bar - it was amazing. We had seen other reviews recommend this and it did not disappoint.
R
R, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 June 2024
Great hotel! Friendly staff. Nice food and drinks.
Boyan
Boyan, 7-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Dean
Dean, 11-night family trip
Verified Hotels.com guest review
2/10 Poor
16 November 2023
Caught food poisoning campylobacter at this hotel, never felt so ill in my life. Never ever will i step foot in this hotel again. Now on antibiotics back home.
M.
M., 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 November 2023
The lift situation can be a bit tricky. However, it is across all of big hotels
Lukasz
Lukasz, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 October 2023
Professional and polite staff with good collection of facilities for all ages.
Majid
Majid, 7-night family trip
Verified Expedia guest review
8/10 Very good
25 September 2023
Nice hotel in the middle of a refurbishment. Rooms and bar areas were very nice, but corridors felt dated and carpet didnt seem like the best choice.
Food was ok, a bit tasteless at times and sometimes lacking variety.
Drinks good, but the bar could have long queues at peak times.
Mainly catering for Dutch / German guests
Jonathan
Jonathan, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
1 September 2023
Double family stay
We stayed as 2 families of four, managed to get rooms next to each other and the check-in was pretty straight forward.
The rooms were tidy and a good size with seperate sleeping areas (2 singles by the door and a double sofa bed by the balcony)
The cleaning of the room tbrough the week was very basic, the beds would be made and the bin emptied but that was it, the sides and floor didnt seem to be touched. The towels were supppsed to be changed every 2 days but this only happened once in the week. The maids were friendly but paid no attention to 'do not disturb' signs.
The pool area had a huge team going around in the morning to clean up the mess from the night before, in general it was a good job but some of the tables had obviously just been given a quick wipe and were still dirty.
The pool itself was ok, not ideal for young kids as it gets deep really quickly but they had a small shallow pool and a very small splash park for the younger kids.
The kids club was good, the outside has a large climbing frame with slides and indoors had a soft play area and plenty of activities, the animation team were very good and would put on a little dance before the announcements of the daily activities, which there were many.
The food was hit and miss, breakfast was good. Lunch not so bad if you went to the pool bar or a la cart restaurant but dinner was not good, the majority of the same things and very limited options for children as even items that said plain were not.
Verified traveller
7-night family trip
Verified Hotels.com guest review
4/10 Fair
17 May 2023
I liked the location, very close to Yumbo and quite, Loved the swimming pool and the Spa. Loved my room with balcony. I did not like the animation (for old people) I did not like the food: terrible, salmon is terrible, ham is terrible.Coffe is disgusting , undrinkable, better buy nescafe from supermarket. I am lactose intolerant and they don't have milk without lactose like soya or anything else. But the worst is that you cannot have guest, not even for a second, not even downstairs to pick you up, like a prison, only wristband. I will never book again just for this.
Antonio
Antonio, 12-night trip
Verified Expedia guest review
10/10 Exceptional
6 May 2023
The staff are excellent and there are good services for children. The food was also very good and the prices for extra services were reasonable.
John
John, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
20 November 2022
Amazing hotel with comfortable beds. Very clean. Relaxing spa facilities and refreshing drinks.
Service was amazing.
David
David, 5-night trip with friends
Verified Expedia guest review
8/10 Very good
20 November 2022
First was nightmare had to ask to be moved room beri noise.
Room service not done for two days.
Savvas
Savvas, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 November 2022
Fabulous hotel, so many facilities with lots to do- they’ve made the most out of the space. Great atmosphere, the staff are fantastic - particularly reception staff, the entertainment team and the pool bar staff (to name a few!)
Very family friendly, catering for all ages
Chris
Chris, 6-night family trip
Verified Expedia guest review
8/10 Very good
27 October 2022
Dawn
Dawn, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2022
Jessie
Jessie, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 April 2022
Solo travel.
Last minute trip.
Thomas
Thomas, 7-night trip
Verified Hotels.com guest review
4/10 Fair
30 November 2021
Not a hotel but a prison
I’ve been in this hotel 15 times in the last 10 years but It will be the last. Looks like under a new management who is destroying this place. We feel like we are in a prison. All they see it’s wrist band. Old male receptionist stopped me brutally when entering the hotel even though I had my wrist band. Very aggressively approached me even though my wrist band was clear written Bull Hotels which made me so uncomfortable. This same man walks around the whole hotel checking if no residents are in the premises. Restaurant is really bad. Now during breakfast, dinner there are several staff in the restaurant checking wristbands all the time. In the morning normally there are 3 “bulldogs” walking around lunatics checking your wristbands and also masks. A blond woman grabbed my arm during breakfast when she saw I had a wristband she walked away, no apologies. Orange juice is no longer squeezed. They added so much water which is horrible. Now they put bars outside the restaurant. Definitely like a prison. Tables are on the top of each other. Horrible. Gym is now in another area which is 1/3 of previous one. There is no point to go. Very bad decision to change it. Plus it is now open 2 hours less than before. Palmera bar food is not great. Had a ceaser salad that I had to vomit after all. Bars have opening hours dramatically reduced. Hotel is under staffed which make them work like crazy. Please avoid this “prison” as you’ll feel in a jail.
Verified traveller
9-night trip
Verified Hotels.com guest review
8/10 Very good
15 November 2021
A solid stay that was value for money.
Generally a solid and positive experience at this hotel. We stayed half board and were impressed by the value for money. Free spa, gym and pool facilities were excellent. Food was average but the range of desserts could be better. Staff wonderful and couldn't do enough for you. The rooms were functional and a little tired but given the price I thought acceptable.
Verified traveller
9-night trip
Verified Hotels.com guest review
6/10 Good
15 November 2021
Liam
Liam, 8-night trip
Verified Expedia guest review
10/10 Exceptional
10 November 2021
The food, bars, pool, spa everything was excellent. If I was to be picky I'd say the service at the abr could take some time and perhaps an extra body or two wouod help but that's being picky.
Ryan
Ryan, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 September 2021
Good room, good food especially at the Palmeras bar & pool bar great staff big thanks to Linda, Mila, Noelia, Nuria, Toni, Zaida & the cocktail Queen of the Drago bar Valentina thankyou very much !!
Angela
Angela, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 August 2021
Excellent hotel and staff, only one problem no sleep at night as hotel room was like an oven due to no air-con we spent most of the night on our balcony to get some air.
Angela
Angela, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 May 2019
This should be a 5* hotel.
I’ve no Idea why this hotel is a 3 star... this should be a 5 star hotel, it was absolutely amazing, my first time going for Gay Pride with a group of friends & when I go again I wouldn’t stay anywhere else, it’s stunning & the staff are so lovely and helpful.
Rooms are beautiful too, we got to stay on the 8th floor which was even better.
Can’t wait to go back.
Paul
Paul, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 May 2019
I had a corner room on the 8th floor so I had beautiful views of the ocean. The room had windows that could be wedged open to allow a perfect cross-breeze and keep my room comfortable. There is no air conditioning. Ask for a corner room to ensure ventilation or the room gets quite hot and stuffy. I had a maintenance issue with a cracked floor tile that was very sharp next to the bed that took three requests to get it fixed. It was maddening. There is an older woman who works at the front desk area in the afternoon who speaks English fairly well but is EXTREMELY CURT AND RUDE. She is condescending in her tone. She’s apparently a manager or bookkeeper. She rudely offered me an upgrade to a balcony room for 10 Euros more a night. I refused and she became even more curt. I asked why my safe would not work and she told me that I had not paid for it. I explained that no one explained I needed to pay to use it, and she said she found that doubtful or that they were too busy at the time I checked in!