229 West Suzhou Ave, Suzhou Industrial Park, Suzhou, Jiangsu, 215021
What's nearby
Gate to the East - 2 min drive - 2.1 km
Jinji Lake - 3 min drive - 2.5 km
Pingjiang Road - 4 min drive - 3.5 km
Suzhou Museum - 5 min drive - 5.3 km
Humble Administrator's Garden - 5 min drive - 5.4 km
Getting around
Wuxi (WUX-Shuofang) - 42 min drive
Hongqiao International Airport (SHA) - 75 min drive
Suzhou Railway Station - 15 min drive
Yixing High-Speed Railway Station - 23 min drive
Suzhou North Railway Station - 24 min drive
Xinghai Square Station - 7 min walk
Central Park Station - 10 min walk
Modern Avenue West Station - 12 min walk
Airport shuttle (surcharge)
Restaurants
肯德基 - 6 min walk
观振兴面馆 - 6 min walk
外婆家 - 5 min walk
呀咪咖喱屋 - 6 min walk
中央公园 - 5 min walk
About this property
Renaissance Suzhou Hotel
Located near a train station, Renaissance Suzhou Hotel is a great choice for a stay in Suzhou. Guests can take a dip in the indoor pool or grab a bite to eat at Food Studio, which is one of 3 restaurants and serves breakfast and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff. Public transportation is only a short walk: Xinghai Square Station is 7 minutes and Central Park Station is 10 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
360 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
3 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Golfing nearby
Working away
Conference centre (19720 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Rooftop garden
Garden
Television in common areas
24-hour fitness centre
An indoor pool
Sauna
Steam room
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Accessible airport shuttle
Closed-captioned TV
Lowered plug sockets in bathroom
Grab bar near toilet
Transfer shower
Visual fire alarm
Lever door handles
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Food Studio – This fine-dining restaurant serves breakfast and dinner.
Wan Li Restaurant – This restaurant serves lunch and dinner. Open daily.
R Bar – This fine-dining restaurant specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 147 per person
Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
Rollaway beds are available for CNY 200 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Renaissance Suzhou Hotel
Renaissance Suzhou
Suzhou Renaissance
Suzhou Renaissance
Renaissance Suzhou Hotel Hotel
Renaissance Suzhou Hotel Suzhou
Renaissance Suzhou Hotel Hotel Suzhou
Frequently asked questions
Does Renaissance Suzhou Hotel offer free cancellation for a full refund?
Yes, Renaissance Suzhou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renaissance Suzhou Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Renaissance Suzhou Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Renaissance Suzhou Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Renaissance Suzhou Hotel?
Yes, an airport shuttle is available. The charge is CNY 900 per vehicle one-way.
What are the check-in and check-out times at Renaissance Suzhou Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Renaissance Suzhou Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna. Renaissance Suzhou Hotel also has a garden.
Are there restaurants at or near Renaissance Suzhou Hotel?
Yes, there are 3 on-site restaurants, featuring Mediterranean cuisine.
What's the area around Renaissance Suzhou Hotel like?
Renaissance Suzhou Hotel is a short 7-minute walk from Xinghai Square Station and 8 minutes' walk from In City Shopping Mall.
Renaissance Suzhou Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
13 November 2024
Great service , great location. Its a business hotel so all the creatire comfort are available.
CHEAK
CHEAK, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Amazing place foe the price
Paul
Paul, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Very nice hotel.
Beautiful bar, and very nice staff.
Rooms are in good condition too.
Tan
Tan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.
Jihong
Jihong, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
Service good, the room also great condition and comfortable to stay in.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
The staff are really great and so polite, the room size is perfect with a good view.
The area around is also great 👍
Mahmood
Mahmood, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Nice experience overall
Benyang
Benyang, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
I had a wonderful stay at the hotel. The front desk staff are efficient, helpful, and respectful. And Clara helped me a lot.
lulei
lulei, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
24 May 2024
Great Hotel, Excellence Service
Good location. Grand room, big bed and big desk for me to work on my laptop.
Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.
Mou Ki
Mou Ki, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 April 2024
The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.
Helen
Helen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 March 2024
Located in the center of new city area, new, modern and advanced facilities, considerate staffs, great experience during my stay.
Lei
Lei, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
4 March 2024
Nicely located next to Suzhou Center Mall. Nice selection of restaurants around and comfortable beds!
John
John, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 December 2023
very good hotel
Nice staff, good location.
LEI
LEI, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2023
Great!
Pang-Che
Pang-Che, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
8 August 2023
Very impressive with Ms.Mao’s service, I will visit it again. Thank you so much!
Lingzhao
Lingzhao, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 June 2023
Peijun
Peijun, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2023
Nice breakfast selection
Li
Li, 2-night trip
Verified Expedia guest review
6/10 Good
7 May 2023
Great stay, bad plumbing.
Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.
Johnny
Johnny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2020
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 January 2020
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 November 2019
jack
jack, 4-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2019
Reasonable accommodation.
The hotel is nice. It seemed like a standard business hotel.
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2019
Breakfast choices are great ! Selection of pillow is excellent ! Staff service is professional and warm !
Lim
Lim, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
25 October 2019
First world crimes
Super room, very well kept, but some serious crimes against 1st world travellers. The towels at the pool were acrylic and not only were the two loaves of breakfast bread stale, but they were back the next morning. Ditto, crisps in the Club Lounge were bendy - they must have come out and then been put back a lot of times. Is that what Marriott means? In China we've loved the Hyatts and the Shangri-la's we've stayed in this trip. The Suzhou Renaissance stands out as unacceptable. In places like China, you crave occasional western items like bread and crisps - so they must be right.
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2019
Very clean, friendly staff. Selection of breakfast was very good too.