In the heart of Almaly District, Ibis Almaty Jetisu offers a modern retreat with dry cleaning services and a 24-hour business center. Guests can unwind in the steam room, work out at the gym, or enjoy in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Enjoy your visit to Almaty with a stay at Ibis Almaty Jetisu. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
Languages
English, Italian, Russian, Turkish
At a glance
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Hotel size
166 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
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Children
No cots (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Working away
24-hour business centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness centre
Steam room
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Step-free path to entrance
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 6500 for adults and KZT 3250 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
Ibis Almaty Jetisu Hotel
Ibis Almaty Jetisu ALMATY
Ibis Almaty Jetisu Hotel ALMATY
Frequently asked questions
Does Ibis Almaty Jetisu offer free cancellation for a full refund?
Yes, Ibis Almaty Jetisu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ibis Almaty Jetisu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ibis Almaty Jetisu?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Ibis Almaty Jetisu?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Ibis Almaty Jetisu?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Ibis Almaty Jetisu and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Ibis Almaty Jetisu?
Yes, there's an on-site restaurant.
What's the area around Ibis Almaty Jetisu like?
Ibis Almaty Jetisu is a short 14-minute walk from Zenkov Cathedral and 15 minutes' walk from MEGA Park.
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Ibis Almaty Jetisu Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Location
Service staff
Restaurant
Room
What guests liked
Breakfast buffet offered a wide selection of foods. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10
Clean and modern hotel. Loved the refillable glass water jugs. Responsive room service. The sauna was nice and hot too.
Jason Lee
5-night trip
10/10
Very modern hotel, well located, friendly staff and welcoming.
Paul
3-night trip
10/10
Great location
Siu Tjing Tammy
1-night trip
10/10
Restaurants and malls around, room is warm in winter, clean, modern design, sufficient space for 2 big luggages.
Siu Tjing Tammy
1-night trip
10/10
Very comfortable and convenient location.
Newel
4-night trip
8/10
It was good to stay four nights.
Hyungjun
4-night trip
10/10
Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods.
Benjamin
1-night trip
8/10
Very nice option in Almaty in a walkable area with lot of restaurants. The room was very new and clean and well-appointed with a great shower. Staff was friendly and helpful. No complaints, and would happily stay there again.
Verified traveller
2-night trip
10/10
This is a very nice hotel. Recommend!
Jason
2-night trip
10/10
Amazing hotel with excellent beds nice modern interior and a stunning breakfast on 5* level! Nothing to complain!
Roger
1-night trip
10/10
Good service , clean room, good location!!!
NURLAN
2-night trip
6/10
Average hotel but conveniently located and reasonably priced. I have stayed here numerous times, so I would expect a small mark of recognition after many stays, but it sticks to the bare minimum. The late check-out was appreciated, though.
Philippe
3-night trip
8/10
Comfortable for two nights. Great location.
Edward
2-night trip
10/10
The hotel is clean and nice. Convenient location, close to shopping and restaurants.
Kanat
6-night trip
10/10
Very modern, well-equipped in a dynamic neighborhood with lots of eating/drinking options.
Michael
2-night trip
8/10
Great location, great choise of restaurants in the hotel, good value
Gavin
1-night trip
8/10
Very friendly staff and very helpful. Modern and very upbeat and fun. Great Breakfast
Edward
1-night trip
10/10
Would be nice to mention the room has no windows, I would have chosen a different rate. Other that that - a very pleasant experience. Great breakfast!
Viktoryia
1-night trip
8/10
Quite clean with nice staff
Purev
1-night trip
10/10
Clean and comfortable
Stanislav
2-night trip
10/10
Excellent, clean, easy to use hotel. Staff a little lackluster
Ciaran
2-night trip
10/10
Very good location in a nice hotell with a good gym. Good breakfast. Very nice and friendly staff.
Jan
2-night trip
10/10
Very clean, comfortable, very modern, lots of clever touches. One of the nicest hotels I have stayed in…
Craig
1-night trip
10/10
Room condition is good but is too small. Good for just 1 night business trip. And there is nothing in a room even a coffee.
Verified traveller
1-night trip
10/10
The staff was wonderful. Helping us with transportation.
Helping us when we arrived at the airport in the middle od the night and meeting us with equipment to carry our luggage.