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Grupotel Alcudia Suite

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Outdoor pool, pool umbrellas, pool loungers
Beach nearby
Beach nearby
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Grupotel Alcudia Suite

Grupotel Alcudia Suite

4.0 star property
4-star beach aparthotel with outdoor pool, near Playa de Muro

8.4/10 Very good

35 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458

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About this area

What's nearby

  • Playa de Muro - 3 min walk
  • Alcúdia Beach - 4 min drive
  • Pollensa Port - 18 min drive

Getting around

  • Palma de Mallorca (PMI) - 49 min drive
  • Sa Pobla Station - 16 min drive
  • Inca Station - 22 min drive
  • Petra Station - 22 min drive

Restaurants

  • El Patio - 3 min walk
  • S'Albufera - 7 min walk
  • Pasta Pizza Factory - 8 min walk
  • Las Delicias - 8 min walk
  • Floridita - 12 min walk

About this property

Grupotel Alcudia Suite

Grupotel Alcudia Suite offers a fantastic location, putting you a short five-minute walk from Playa de Muro. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves. The helpful staff and beach location get great marks from fellow travellers.

All-inclusive

All-inclusive room rates at Grupotel Alcudia Suite are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free off-site parking
  • Street parking available

Family friendly

  • Children's pool
  • Playground

Food and drink

  • Fridge
  • Microwave

Dining

  • Buffet breakfast available for a fee daily 8 AM–10 AM: EUR 15 for adults and EUR 7.50 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Towels provided
  • Hairdryer (on request)

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair accessible (with limits)

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Things to do

  • Bike hire on site
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 122 rooms

Special features

All-inclusive

All-inclusive room rates at Grupotel Alcudia Suite are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Dining

On-site venue – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.50 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Also known as

Grupotel Alcudia Suite Aparthotel
Grupotel Suite Aparthotel
Grupotel Alcudia Suite
Grupotel Suite
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Playa De Muro, Majorca
Grupotel Alcudia Suite Aparthotel Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Aparthotel
Grupotel Alcudia Suite Aparthotel Muro

Frequently asked questions

Does Grupotel Alcudia Suite offer free cancellation for a full refund?
Yes, Grupotel Alcudia Suite does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grupotel Alcudia Suite?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grupotel Alcudia Suite?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grupotel Alcudia Suite?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Alcudia Suite?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Grupotel Alcudia Suite?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at Grupotel Alcudia Suite and nearby?
Have fun during the warmer months with activities nearby such as scuba-diving. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include 2 bars and a garden.
Are there restaurants at or near Grupotel Alcudia Suite?
Yes, there's an on-site restaurant that offers Mediterranean cuisine. Nearby restaurants include S'Albufera (7-min walk), Pasta Pizza Factory (8-min walk) and Las Delicias (8-min walk).
Does Grupotel Alcudia Suite have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Grupotel Alcudia Suite like?
Grupotel Alcudia Suite is located a short 3-minute walk from Playa de Muro. Travellers say that the local area is very walkable with fantastic beaches.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

10/10 Exceptional

Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Gary, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff was nice, the room was big enough and clean, breakfast had various options. There is beach across the street, but it is not close to the port nor centro.
Songmi, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

friendly staff Very Clean
7-night family trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Ebookers guest review

8/10 Very good

The staff was very courteous. The hotel location was great. The rooms were smaller than expected and noise could easily be heard from other rooms.
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great food, perfect location, friendly staff
One of the best hotels in the region. Great food, amazing staff, perfect location to the beach.. 2-minute walk to the beach and easy access to supermarkets and shops. The half board option is fantastic. great selection of food choices, a perfect hotel for both couples and families with young kids.
7-night family trip
Verified Expedia guest review

8/10 Very good

The staff were really friendly and accommodating and the room was nice. It’s very close to the beach. My impression is that as it gets close to the busy season it’s resources may be stretched as the kids pool and pool itself is arguably not big enough if the hotel is full but we had a lovely time and were very well looked after
Joseph, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel
fantastic time had at this hotel, staff and room great, complex great. Walls of rooms thin could hear tables and beds being moved throughout morning probably cleaning staff which often meant getting up earlier than planned. Despite this critic i would highly recommend the hotel and its closeness to beach and amenities at an affordable price.
10-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel with friendly staff and good food
Good location (on the road opposite the beach). Friendly staff. Good food. Clean rooms.
5-night trip
Verified Expedia guest review

6/10 Good

Very Clean 3 star hotel
I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...
Mack, 9-night trip
Verified Expedia guest review