Viva Blue & Spa

4.0 star property
Family-friendly aparthotel with spa, near Playa de Muro

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viva Blue & Spa

View from property
In-room safe, desk, cots/infant beds, free WiFi
Aerial view
Aerial view
Royal Apartment, Terrace (Selection Club 3 Adults + 1 Child) | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
Main amenities
  • 256 apartments
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • Coffee shop/cafe
Feel at home
  • Cots/infant beds (surcharge)
  • Supervised childcare
  • Children's pool
  • Children's club
  • Playground on-site
  • Kitchenette

Room options

Available filters for rooms
Showing 27 of 27 rooms

Apartamento Royal Terrace Selection Club (2 adultos + 1 niño)

Highlights

Terrace
Private rooftop hot tub
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartamento Garden (2 adultos + 2 niños)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartamento Garden

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartamento Garden (3 adultos + 1 niño)

Highlights

Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
Hairdryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool

Highlights

Deck/patio
Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (2 Adults + 2 Children)

Highlights

Deck/patio
Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms (3 Adults + 2 Children)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
2 bedrooms
Private bathroom
Hairdryer
  • 53 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms (2 Adults + 4 Children)

Highlights

Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
2 bedrooms
Private bathroom
  • 53 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Apartamento Garden (2 adultos + 1 niño)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment, 2 Bedrooms (3 Adults + 3 Children)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
2 bedrooms
Private bathroom
Hairdryer
  • 53 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
2 bedrooms
Private bathroom
Hairdryer
  • 53 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms (2 Adults + 3 Children)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
2 bedrooms
Private bathroom
Hairdryer
  • 53 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

Apartment (2 adults + 1 child)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Double Room (2 Adults)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Private bathroom
Hairdryer
Microwave
  • 53 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Apartment, Private Pool (Selection Club 2 Adults + 1 Child)

Highlights

Deck/patio
Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartamento (3 Adults + 1 Child)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (Selection Club 3 Adults + 1 Child)

Highlights

Deck/patio
Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (2 Adults + 1 Child)

Highlights

Deck/patio
Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (Selection Club 2 Adults + 2 Children)

Highlights

Deck/patio
Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Royal Apartment, Terrace (Selection Club 3 Adults + 1 Child)

Highlights

Terrace
Private rooftop hot tub
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Royal Apartment, Terrace (Selection Club)

Highlights

Terrace
Private pool
Private rooftop hot tub
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 53 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment (2 adults + 2 children)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room (1 Adult + 1 Child)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Private bathroom
Hairdryer
Microwave
  • 53 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Royal Apartment, Terrace (Selection Club 2 Adults + 2 Children)

Highlights

Terrace
Private rooftop hot tub
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (3 Adults + 1 Child)

Highlights

Deck/patio
Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment, Private Pool (Selection Club)

Highlights

Deck/patio
Private pool
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
LCD TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Carrer Passeig De Bateman, S/N, Muro, IB, 07458

What's nearby

  • Playa de Muro - 5 min walk - 0.5 km
  • Albufera Natural Park - 1 min drive - 0.8 km
  • Hidropark - 6 min drive - 4.6 km
  • Alcúdia Beach - 7 min drive - 2.7 km
  • Alcúdia Port - 7 min drive - 5.2 km

Getting around

  • Palma de Mallorca (PMI) - 50 min drive
  • Sa Pobla Station - 17 min drive
  • Muro Station - 22 min drive
  • Inca Station - 28 min drive

Restaurants

  • ‪Bellevue - ‬6 min drive
  • ‪L’Épicerie Alcudia - ‬3 min drive
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬4 min drive
  • ‪Playero - ‬4 min drive

About this property

Viva Blue & Spa

Viva Blue & Spa puts you within a 10-minute drive of Playa de Muro and Alcúdia Beach. Guests can visit the spa to be pampered with massages or manicures and pedicures, and Caprice, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. There are 4 outdoor pools, an indoor pool and in-room conveniences such as fridges and microwaves.

All-inclusive

All-inclusive room rates at Viva Blue & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Land activities

Volleyball

Lessons/classes/games

Yoga

Languages

English, German, Spanish

At a glance

DONE

Property size

    • 256 apartments
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare
    • Children's club*
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking includes off-street options
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 4 outdoor pools
  • Indoor pool
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • On-site parking includes off-street options

Family friendly

  • Cots (infant beds): EUR 4.0 per night
  • Children's pool
  • Playground
  • Kids' club
  • Supervised childcare

Restaurants on site

  • Caprice
  • La Palapa
  • El Patio

Kitchenette

  • Fridge (full size)
  • Microwave
  • Coffee/tea maker

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided
  • Free toiletries

Entertainment

  • LCD TV with satellite service
  • Pool or billiards table
  • Games room

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Corner/local shop
  • On-site shopping

Things to do

  • Fitness centre
  • Bike hire on site
  • Beach volleyball on site
  • Volleyball on site
  • Basketball on site
  • Fitness classes on site
  • Tennis on site
  • Scuba diving nearby
  • Windsurfing nearby
  • Waterskiing nearby
  • Sailing nearby
  • Snorkelling nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 256 rooms
  • 6 floors
  • 4 buildings
  • Built in 1998
  • No plastic drinking straws

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages and manicures and pedicures.

Dining

Caprice – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
La Palapa – This poolside bar serves lunch and light fare. Open daily.
El Patio – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Children & extra beds

  • Cots/infant beds are available for EUR 4.0 per night
  • Children's club access is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Viva Blue Aparthotel Muro
Viva Blue Aparthotel
Viva Blue Muro
Viva Blue
Viva Blue Hotel Playa De Muro
Viva Blue Playa De Muro, Majorca
Viva Blue Spa
Viva Blue Spa
Viva Blue & Spa Muro
Viva Blue & Spa Aparthotel
Viva Blue & Spa Aparthotel Muro

Frequently asked questions

Is there a pool at Viva Blue & Spa?
Yes, there are 4 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Viva Blue & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Viva Blue & Spa?
Yes, there's free self parking. On-site parking includes off-street options.
What are the check-in and check-out times at Viva Blue & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Viva Blue & Spa and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Viva Blue & Spa also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Viva Blue & Spa?
Yes, there are 2 on-site restaurants, featuring al fresco dining and international cuisine.
Does Viva Blue & Spa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a microwave and a coffee maker.
What's the area around Viva Blue & Spa like?
Viva Blue & Spa is a short 5-minute walk from Playa de Muro and 16 minutes' walk from Platja dels Francesos.

Viva Blue & Spa Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Superb
Jennifer, 7-night family trip
Verified Ebookers guest review

8/10 Very good

We loved pretty much everything about our stay at Viva Blue. It is very family friendly and my 5/8yr olds loved the entertainment and activities. Huge shout out to chef Victor who was absolutely amazing, my daughter is coeliac and this was our first trip away since diagnosis, he made it very easy, showed us all the gluten free options, and even offered to cook options for her from scratch which he did 3 evenings. Certainly there were some things that pointed to being too busy (slow service esp in el patio), and some housekeeping quibbles, but we really enjoyed our stay
Sharmistha Mithu, 7-night family trip
Verified Ebookers guest review

4/10 Fair

Very disappointed with attitude of reception staff when we spoke to them about the difficulty experienced due to the cycling race 312 that was been held should have been advised this was on before we arrived at the hotel
Noreen, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Very helpful friendly staff, we upgraded our room on arrival to one with a hot tub, it was perfect We will be back
Joanne, 3-night family trip
Verified Expedia guest review

4/10 Fair

There was no hotel parking as advertised, only street parking. No coffee or tea in rooms. Nothing at all is included. Food was mediocre and the hotel grounds were good.
andrew, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fun for all the family!
Anesu, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is great, but made fantastic by the staff. All staff from the waiters, bar staff, cleaners and gardeners are all extremely friendly and attentive. Be aware that you are only allowed to eat at the A la Carte restaurant once during the week within your all inclusive deal. This was not something I was made aware of until I tried to book a table for the second time.
7-night family trip
Verified Ebookers guest review

10/10 Exceptional

The property was really nice. Our room was nice, besides my kids uncomfortable bed. They had a pull up sofa and it wasn’t that great. Other than that, we were happy with our stay. The buffet food was delicious. However for those on diet like myself was hard to say no to the food and alcoholic drinks, so If you’re on diet of some sort, I suggest you don’t book all inclusive. The staff was terrific. They’re very attending and helpful, especially the waiting staff at the buffet. They were ‘flying’ to get our drinks, refills, and made sure everything was okay. The waiting staff surely makes a difference on a hotel stay especially when you’re all inclusive and they’re always there to help you from kids wanting things non stop to preparing capuccino on the go. I would definitely come back to Palma. And I can surely see myself living there. Very safe and beautiful little towns. Thank you Palma for your hospitality:)
5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great pool, gym and bike facilities. Friendly and helpful staff. The food was, in general, pretty good. Looked to be great for families, too, with lots of activities and staffers who genuinely loved kids. Recommended for families and triathletes. The biggest downside was the location next to a large wetlands and the resulting plague of mosquitoes.
9-night romance trip
Verified Expedia guest review

8/10 Very good

I loved the endless space, welcoming staff & cleanliness of the hotel. The hotel offers lots of space with varying amenities such as adults/kids pools, 24 hour gym & lots of activities!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

8/10 Very good

Minus was that the wc door can’t cloused and WiFi bad conections in rooms
Maija, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Rebeca, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

4/10 Fair

Property was nice but really caters to family with kids. Didn’t like the fact the spa was cold. As far as cleanliness, floors were not swept and didn’t receive wash cloths, ever.
9-night romance trip
Verified Travelocity guest review

10/10 Exceptional

The property was always clean and had good amenities for children, including activities clubs etc. Swimming pools were also very good. Staff were very helpful and friendly. We went half board, and the food was also very good. Location wise it is very close to the beach and a supermarket. Bus stop is close to the hotel, but be aware that they tend to get very busy.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Not one for writing reviews but this hotel was amazing and everything we could have hoped for! We travelled with a 5 and 8 year old and both were entertained all day everyday, so much to do for kids. The food was amazing we didn’t have to leave! Staff were also amazing and great with the children. Beach is a two minute walk and also lovely and shallow.
7-night family trip
Verified Expedia guest review

8/10 Very good

Great pools. Good food and friendly staff. Good location very close to the beach
6-night family trip
Verified Expedia guest review

10/10 Exceptional

the service is great and the pools were just fantastic!
Stephen, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Just got home from a week at Viva Blue. This is a great hotel-great room, great pool, staff were so friendly and helpful, food was excellent and the location was perfect-close to the lovely beach. If you have kids, they have a great kids club team, who really make the kids feel welcome. We had to practically drag our two out of the hotel this morning! Already looking to book to go back next year. Thankyou for a great holiday Viva Blue
7-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was really clean and well looked after and all of the staff (Reception / waiters / entertainment etc.) were excellent and couldn't do enough for you.
10-night family trip
Verified Expedia guest review

2/10 Poor

We received notice(through email) less than 24 hours before our arrival that there was a technical issue with our hotel room and that we would spend our first 2 nights in a different hotel. The management team were very unprofessional and difficult to deal with
8-night family trip
Verified Expedia guest review

8/10 Very good

This hotel had a number of different pools, some good for families, some good for toddlers, some reserved for adults. This, along with various other programs, makes this an excellent hotel for families. Further, the rooms are spacious. The store on site was an excellent touch. The main issue is the quality of the sofa beds. The rollout beds were of very low quality, and the mattresses were not top of the line.
3-night trip
Verified Orbitz guest review

10/10 Exceptional

5 star service from every single member of staff, beautiful reception and fantastic amenities/pools. Great choice of tasty, very fresh food. Buffet busy but plenty to go around. Waiter drink service in buffet in evenings, lovely but difficult to get hold of a waiter for a drink as they always seem very rushed at night (clearing/setting up and serving)... Sometimes felt like a second drink isnt encouraged but isnt denied either. Patio bar service and food excellent though.
7-night trip
Verified Expedia guest review

10/10 Exceptional

This is definitely kids friendly hotel with a lot of entertainment & facilities. “+” Carlos and the rest of the entertainment team were great & very welcoming. Hotel is located 5 min walk to the beach & other local amenities. Evening entertainment was good & different each evening (Magic Bubble show was amazing) & variety of activities available during the day, we had great fun at foam party. Reception/housekeeping staff are welcoming, helpful & friendly. Hotel grounds are very impressively tidy & well looked after. Gym is well equipped & cleaned. No need to worry about sun loungers as there was a great policy in place to prevent people to reserve them early morning. “-“ Our apartment (lake view) was in need of modernisation (bathroom & air conditioner in particular). Pool Bar staff was not as friendly and attentive as other members. Overall we had a great family holidays & we would recommend this hotel to our family/friends & hope to return again.
TheHowes, 8-night family trip
Verified Expedia guest review