Mercure Salvador Rio Vermelho Hotel

Great people and the service was awesome

Loved everything about it, the pool, the bar at the pool, the service, the room, the bed, location - perfect for me

I lived in this hotel for two months some years ago. Nowday it is very different of what it used to be. The hotel needs a major renovation and mainly re-training all employees. Rarely they say "good morning". Even when you wish them a good day, they didn't respond. The only exception is the "bahiana" that prepare food. She is very friendly and accomodative. A friend mine left a package on front desk. The package disappeared. The person on front desk lied to me. She said the package wasn't never left there. Two hours late I found the package in my room, baaaad, very bad. The corridor carpets smells mold The hotel location is perfect.

The worst hotel. It smells, it looks like a sketchy hostel. They make sure the lobby looks nice until you get to the guest floors. Horrible rooms, the design of the toilet don't leave you any room to use them. The pool looks great until you get in and see how dirty it is. Just find another hotel. Staff barely speak English. Hotels.com representatives were unable to assist me and provided poor service. Will not use this website again.

Great pool, easy to get to Salvador to see the old city. Reception staff was great, especially Ana Teresa