Windtower Lodge and Suites

Photo gallery for Windtower Lodge and Suites

Primary image
Pool
Outdoor spa tub
Terrace/patio
Terrace/patio

Overview of Windtower Lodge and Suites

Windtower Lodge and Suites

3.0 star property
Mountain Canmore hotel with 24-hour fitness

6.8/10 Good

989 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Internet access
  • Gym
  • Kitchenette
  • Air conditioning
Map
160 Kananaskis Way, Canmore, AB, T1W 3E2
Main amenities
  • 80 guestrooms
  • Daily housekeeping
  • WiFi in the lobby
  • Ski storage
  • 24-hour fitness centre
  • Self parking
  • Limo/town car service
  • 24-hour front desk
  • Lobby fireplace
  • ATM/banking services
  • Vending machine
  • Microwave in a common area
For families
  • Children stay free
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Canmore Nordic Centre Provincial Park - 2 min drive
  • Canmore Caverns - 3 min drive
  • Canmore Golf and Curling Club - 6 min drive
  • Cross Zee Ranch - 5 min drive
  • Silvertip Golf Course - 6 min drive
  • Stewart Creek Golf Club - 11 min drive
  • Banff National Park - 9 min drive
  • Spray Lakes - 33 min drive
  • Banff National Park Information Centre - 25 min drive
  • Banff Lake Louise Tourism Bureau - 25 min drive
  • Banff Park Museum - 25 min drive

Getting around

  • Banff Station - 24 min drive

About this property

Windtower Lodge and Suites

Windtower Lodge and Suites puts you within a 10-minute drive of Banff National Park. Guests can enjoy the 24-hour fitness centre, and hiking/biking trails, mountain biking and cross-country skiing are nearby. Conveniences such as kitchenettes are in all rooms, along with pillowtop beds and flat-screen TVs. Fellow travellers say good things about the convenient parking and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 4:00 PM
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Service animals welcome

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (CAD 5.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave

Taking the kids

  • Children stay free

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Built in 2001
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre

Languages spoken

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Kitchenette

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Local maps

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: CAD 250.00 per accommodation, per stay

Optional extras

  • WiFi is available in public areas for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs CAD 5.00 per day with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Windtower Lodge Canmore
Windtower Lodge
Windtower Canmore
Windtower
Windtower Lodge And Suites
Windtower Lodge & Suites Canmore, Alberta
Windtower Hotel Canmore
Windtower And Suites Canmore
Windtower Lodge and Suites Hotel
Windtower Lodge and Suites Canmore
Windtower Lodge and Suites Hotel Canmore

Frequently asked questions

Overall score and ratings

6.8

Good

7.3/10

Cleanliness

7.6/10

Staff & service

7.1/10

Amenities

6.7/10

Property conditions & facilities

4/10 Fair

Too hot to sleep.
The thermostat did not work, making the room too hot to sleep despite opening the windows.Several attempts to contact the hotel went unanswered.Left after one night of two night stay as I was feeling ill due to lack of sleep.Getting to room was an obstacle course due to mattresses in hallway from renovations.Hallways were filthy due to renovations.The room itself was fairly clean though. Can not recommend due to lack of management feedback or concern.
Craig, 2-night trip
Verified Hotels.com guest review

2/10 Poor

When we arrived, Expedia hadn’t booked us into the hotel. So we had no reservations the hotel, even though I had a reservation number. Plus there wasn’t anyone at the front desk, had to call to get service! The girl that cam to help me was wonderful! It took her about a half hour to get us checked in by calling Expedia! Expedia still didn’t help her with our booking! This was more of a Expedia issue! Hotel was very run down from my last stay about 6 years ago! Would book this hotel ever again! Not sure I’ll us Expedia again either!
1-night romance trip
Verified Expedia guest review

8/10 Very good

The suites are smaller but are perfect for 2 to 4 ppl. Underground parking was easy access in and out. No bbq or chairs on our patio & there was some construction but no bother to stay. Pillows are hard, beds are good & had all amenities we needed.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice 3 day stay
We stayed in a room with kitchen and private bedroom. It was clean and spacious. Very private, with a balcony and amazing views. I will be coming here again for sure.
Viola, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Booked and paid for a suite. Then an hour before we were going to leave for Canmore I got a phone call and was told they were sold out and that we were going to be switched to a standard Queen room. After saying that was not ok and waiting for another hour we ended up with the room we booked. Gong show. Showed up and nobody was at the office. Finally found someone and after getting our room keys they didn’t work.
2-night family trip
Verified Expedia guest review

6/10 Good

This hotel was very clean, quiet, with a comfortable bed. Staff was friendly and was easy to get settled. Room was much smaller than I expected with no secondary seating. Photos definitely made it seem larger. While I had a great stay the price point for such a small room can be steep
2-night trip
Verified Hotels.com guest review

8/10 Very good

Affordable and spacious.
Stay was good, unit was a little older but clean and comfortable. We were expecting two twin beds and a queen in a two bedroom but there was two queens one in each bedroom and a pullout couch. So it was fine and supported our family needs but there were no extra blankets for the pullout couch. Luckily we had an extra blanket with us. We would stay there again.
Sherry, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Location was good. Pullout coach was dirty with clothing and food left behind when you pulled it out the mattress was stained - gross!
2-night family trip
Verified Expedia guest review

10/10 Exceptional

The only thing I didn’t like was the bed as it was to soft and we both sunk to the middle. Other than that everything was good .
Brian, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Nice property, our bed was way to soft and had a terrible sleep
Chris, 1-night romance trip
Verified Expedia guest review