Avenida Jorge Elias de Lucca, Criciuma, Santa Catarina, 88813-390
What's nearby
Nations Park - 3 min drive - 2.6 km
Congress Square - 4 min drive - 4.2 km
Centennial Park - 6 min drive - 6.6 km
Serra do Rio do Rastro - 50 min drive - 55.2 km
Morro dos Conventos - 57 min drive - 37.3 km
Getting around
Criciuma (CCM-Diomicio Freitas) - 24 min drive
Jaguaruna (JJG-Humberto Ghizzo Bortoluzzi Regional) - 43 min drive
Florianópolis (FLN-Hercílio Luz Intl.) - 163 min drive
Restaurants
Santo Boteco - 6 min walk
Mini Kalzone - 7 min walk
Las Leñas - 6 min walk
Padaria Mary Pani - 18 min walk
Café Cultura - 13 min walk
About this property
Novotel Criciuma
Bring the kids when you stay at Novotel Criciuma in Criciuma and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge, a fitness centre and a sauna.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
124 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Free children's club
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site valet parking (BRL 30 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Travelling with children
Free children's club
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Garden
Fitness centre
Full-service spa
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 70.00 per person
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 100 per pet, per night
Parking
Covered valet parking costs BRL 30 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Criciuma Hotel
Novotel Criciuma Criciuma
Novotel Criciuma Hotel Criciuma
Frequently asked questions
Does Novotel Criciuma offer free cancellation for a full refund?
Yes, Novotel Criciuma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Criciuma?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of BRL 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Criciuma?
Yes. Valet parking costs BRL 30 per day. Electric car charging is available.
What are the check-in and check-out times at Novotel Criciuma?
Check-in start time: noon; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Criciuma and nearby?
Novotel Criciuma has a spa and a steam room, as well as a garden.
Are there restaurants at or near Novotel Criciuma?
Yes, there's an on-site restaurant.
Novotel Criciuma Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
7.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
9 September 2024
Kailash
Kailash, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 August 2024
RICARDO
RICARDO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
L
L, 8-night trip
Verified Hotels.com guest review
4/10 Fair
25 December 2023
Jodelle
Jodelle, 11-night trip
Verified Expedia guest review
10/10 Exceptional
25 December 2023
Totally worth it
My family was making a 8 hour trip and this was the half way point for us. We have stayed in many hotels and this by far was on the top of our list. We have a 2 year old and a 1 month old and this was the perfect place. Breakfast was amazing and far surpassed our expectations. Very good food. My wife cant eat gluten or drink milk and still it was able to satisfy her for breakfast with no issue at all. If we ever make thos trip again, we will for sure stay here. Very good place with great service.
NATHAN
NATHAN, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2023
Miguel
Miguel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2023
Miguel
Miguel, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2023
The service is great.
Eduardo
Eduardo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 July 2023
The rooms were beautiful. Cleaning staff was great. The only thing i didnt like was having to oay for parking. Everyhtijgbekse was beautiful and amazing. Id definitely stay there again
Makayla
Makayla, 3-night romance trip
Verified Expedia guest review
2/10 Poor
12 December 2021
Don't bothering going to this hotel. I told the hotel that I already paid for the hotel and they told me that this is temporarily hold on my credit card and then I noticed that I got charged and then I came back home and contact orbitz and they said they won't refund my refund. What are the reasons to charge me twice. Is this behavior legal?
Yao Zu
Yao Zu, 1-night romance trip
Verified Orbitz guest review
2/10 Poor
13 October 2021
Best hotel in city....Staff and management need training. Never told at check in rooms are not cleaned unless requested. (Different policy than same chain we stayed at 2 weeks ago.) Sinks fill and don't drain leaving disgusting mess. After requesting room be tended to housekeeping garbage not removed and nothing cleaned but they left 7 or 8 bottles of shampoo (room had none).) Valet services brought guest wrong car as we waited then took 10 minutes to pay due to card machine not working. GM and staff will respond to guests complaints by complaining to you about conditions and other people complaining to them. Interesting guest service tactic! Food was good but service terrible. Got an English menu but had to translate because servers don't speak English! Stay and be prepared for an adventure.
Lee J.
Lee J., 2-night family trip
Verified Expedia guest review
6/10 Good
8 April 2021
hotel novo, mas com defeito no LED(ficava piscando a noite), sem muitos canais na tv, cafe da manhã bom.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
16 February 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
29 December 2020
My experience at Novotel Criciuma was wonderful, I can recommending anyone who travels to Criciuma to stay in this new, confutable, very clean and pleasant hotel.
Also, I can give high rate for every staff has been working during my stay. "The greatest staff ever!":)
Verified traveller
16-night family trip
Verified Expedia guest review
8/10 Very good
23 December 2024
Recomendo!
Hotel com atendimento, limpeza, café da manhã e comodidades muito boas. Recomendo!
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Klaus
Klaus, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Ericka
Ericka, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Excelente estadia e muito conveniente!
Excelente hotel! Limpeza nota 10, quarto de bom tamanho, funcionários muito simpáticos e café da manhã delicioso. Além do mais, ao lado do principal shopping da cidade.
bruno
bruno, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
11 December 2024
Sem quarto com duas camas
Não conseguimos quarto com duas camas. Acabou sendo inconveniente a falta de esforço do hotel pra atender
ciro
ciro, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Gabriel
Gabriel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Tatiana
Tatiana, 2-night trip
Verified Hotels.com guest review
2/10 Poor
1 December 2024
Péssima experiência no Novotel Criciuma
Tive problema com a reserva de um quarto e me cobraram novamente. No check-out viram que tinham cobrado e que cometeram um erro na nova cobrança. Depois não encontraram o meu segundo pagamento. Ficamos quase uma hora para fazer um check-in.....impressionante..
O restaurante e o bar fecharam mais cedo. Não tinha serviço de quarto...pedimos Ifood.....tudo horrivel. Eu uso a rede ha muito tempo nunca vi nada igual (péssimo)...outro detalhe: subimoa de escada porque os 2 elevadores estavam estragados!! Nivel de serviço horrível!!!