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VH Eurostar Tirana Hotel Congress & Venere Spa

3.5 star property
Winery hotel with full-service spa, connected to the convention centre, near Skanderbeg Square

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Photo gallery for VH Eurostar Tirana Hotel Congress & Venere Spa

2 indoor pools, free pool cabanas, pool umbrellas
Reception
Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room
Front of property
VH Eurostar Tirana Hotel Congress & Venere Spa, near Skanderbeg Square, offers a treasure trove of amenities. Sip wine at the attached winery or indulge in ecotours and spa treatments like Thai massages and body scrubs. With 2 poolside bars, an art gallery on site, an indoor gym and free grocery shopping service.

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Parking available
  • Electric vehicle charging point
  • Connecting rooms available
  • Pool
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Winery
  • 3 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 indoor pools and 2 hot tubs
  • Lazy river and outdoor pool access
  • Hot springs
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna

For families (6)

  • Cots/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Children's club (free)
  • Playground on-site
  • Kitchen
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double or Twin Room

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Superior Triple Room

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Royal Room

Royal Room

Royal Room

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private indoor hot tub
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Superior Room

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Accessible, City View

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Basic Room, 1 Queen Bed, Accessible, City View

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Mondial Hotel

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.4 out of 10, Exceptional, (558)
The price is €87
includes taxes & fees
22 Feb - 23 Feb
Mondial Hotel
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About the area

Map
Rruga Reshit Petrela, Tirana, Tirana County

What's nearby

  • Skanderbeg Square - 11 min walk
  • Toptani Shopping Center - 15 min walk
  • Ministry of Defense - 15 min walk
  • Pyramid - 19 min walk
  • Air Albania Stadium - 4 min drive

Getting around

  • Tirana (TIA-Nene Tereza Intl.) - 28 min drive

Restaurants

  • ‪New York Cafe - ‬1 min walk
  • ‪Merakliu Fast Food - ‬1 min walk
  • ‪Sunrise - ‬3 min walk
  • ‪Stoa Meeting Place - ‬3 min walk
  • ‪Cafe Boulevard - ‬1 min walk

About this property

VH Eurostar Tirana Hotel Congress & Venere Spa

Placing you within a 15-minute walk of Skanderbeg Square, VH Eurostar Tirana Hotel Congress & Venere Spa features a winery and a free kids' club. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. There are 2 indoor pools and 2 poolside bars at this Art Deco hotel, along with in-room conveniences such as kitchens and sofa beds.

Languages

Afrikaans, American (Sign language), Arab (Sign language), Arabic, Azerbaijani, Belarusian, Bosnian, British BANZSL (Sign language), Bulgarian, Catalan, Chinese (Mandarin), Chinese (Sign language), Croatian, Czech, Czech (Sign language), Danish, Danish (Sign language), Dutch, English, Estonian, Farsi, Filipino, Finnish, French, French (Sign language), Georgian, German, German (Sign language), Greek, Hausa, Indonesian, Irish, Italian, Japanese, Macedonian

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 8:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free dial-up internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (EUR 10 per night)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Water slide
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Local/corner shop
  • Children's games
  • Toys
  • Pool toys
  • Art supplies
  • Children's books
  • Musical instruments
  • Baby monitor
  • Baby bath
  • Changing table
  • Bed rails
  • Cabinet locks
  • Corner guards
  • Fireplace guard
  • Pool gate
  • Stair gate
  • Outlet covers
  • Lifeguard on-site

What to do

  • Ecotours
  • Hot springs
  • Private winery tours
  • Winery release events
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (10000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Fitness centre
  • 2 indoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • 2 hot tubs
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vineyard
  • Water slide
  • Winery on-site
  • Wine-tasting room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 30
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 33
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 36
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Hallway handrail height (centimetres): 32
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 29
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Magnifying mirror
  • Portable bath seats
  • Portable shower seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height desk
  • Low desk height (centimetres): 34
  • Low-height bed
  • Low bed height (centimetres): 34
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 35
  • Grab bar in shower
  • Shower grab bar height (centimetres): 48
  • Transfer shower
  • Accessible bath
  • Doorbell and phone notifications
  • Vibrating pillow alarm
  • Lever door handles
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 28
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hospital bed available
  • Portable hoist available
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • IPod docking station
  • Video game console
  • Smart speaker
  • DVD player
  • 42-inch flat-screen TV
  • Premium digital channels
  • Netflix
  • Streaming services
  • Films for purchase
  • CD player

Home comfort

  • Air conditioning and heating
  • Minibar
  • Wet bar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • King sofa bed
  • Premium bedding
  • Memory-foam mattress
  • Day bed
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private hot tub
  • Private plunge pool
  • In-room massage
  • Garden
  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Smartphone with 5G data speed, unlimited free calls and unlimited data usage
  • Free international and long-distance calls
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Freezer
  • Kitchen
  • Stovetop
  • Oven
  • Rice cooker
  • Griddle
  • Toaster oven
  • Waffle maker
  • Free bottled water
  • Cookware, dishes and utensils
  • Children's dinnerware
  • Dishwasher
  • Blender
  • Coffee grinder
  • Ice maker
  • High chair
  • Kitchen island
  • Lobster/crab pot
  • Mixer
  • Spices
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. There are 5 hot springs open between 6:00 AM and midnight.

Fees & policies

Refundable deposits

  • A damage deposit of EUR 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.40 per person, per night
  • Administrative fee: EUR 1.5 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and 5:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Hosted evening meal costs EUR 12
  • There is a service fee of EUR 10

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for EUR 15.0 per day
  • Rollaway beds are available for EUR 15.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self-parking costs EUR 10 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Hot springs access available from 6:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Property Registration Number L91325017M

Also known as

VH EUROSTAR TIRANA HOTEL CONGRESS
VH Eurostar Tirana Hotel Congress Venere Spa
VH Eurostar Tirana Hotel Congress & Venere Spa Hotel
VH Eurostar Tirana Hotel Congress & Venere Spa Tirana
VH Eurostar Tirana Hotel Congress & Venere Spa Hotel Tirana

Frequently asked questions

Is there a pool at VH Eurostar Tirana Hotel Congress & Venere Spa?

Yes, there are 2 indoor pools. Guests have 24-hour pool access.

Are pets allowed at VH Eurostar Tirana Hotel Congress & Venere Spa?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls and litter trays are available.

Is parking offered on site at VH Eurostar Tirana Hotel Congress & Venere Spa?

Yes. Self-parking costs EUR 10 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at VH Eurostar Tirana Hotel Congress & Venere Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 8:00 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at VH Eurostar Tirana Hotel Congress & Venere Spa?

No, this hotel doesn't have a casino, but Regency Casino (17-min walk) is nearby.

What is there to do at VH Eurostar Tirana Hotel Congress & Venere Spa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes ecotours and hot springs. Enjoy treatments at the spa, a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 indoor swimming pools. VH Eurostar Tirana Hotel Congress & Venere Spa also has 2 poolside bars, 2 bars and a winery, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near VH Eurostar Tirana Hotel Congress & Venere Spa?

Yes, there are 3 on-site restaurants.

Does VH Eurostar Tirana Hotel Congress & Venere Spa have rooms with private hot tubs?

Yes, each room has a a private hot tub.

Does VH Eurostar Tirana Hotel Congress & Venere Spa have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a toaster oven and a mixer.

Does VH Eurostar Tirana Hotel Congress & Venere Spa have any outdoor private spaces?

Yes, every room features a private plunge pool and a garden.

What's the area around VH Eurostar Tirana Hotel Congress & Venere Spa like?

VH Eurostar Tirana Hotel Congress & Venere Spa is in the heart of Tirana, a short 11-minute walk from Skanderbeg Square and 15 minutes' walk from Ministry of Defense.

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VH Eurostar Tirana Hotel Congress & Venere Spa Reviews

Reviews

5.6

6.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place
Ervis, 5-night trip

6/10 Good

Pleasent Stay
A pleasent stay in a nice hotel with friendly and helpfull staff ,room was very clean ,the only problem was the A C control on the wall was broken and needs fixing but did not upset my stay.
Leon, 3-night trip

4/10 Fair

Super hotel, good price, super service, great breakfast. Perfect location
Niels, 2-night trip

10/10 Exceptional

It was good experience overall Customer service great Spa access was tricky Needed to pay €10 for towels To use spa It is advertised free
Muhammad rizwan, 2-night trip

8/10 Very good

A nice hotel. The room was clean and the hotel as a whole was well-presented.
Joshua, 1-night trip

8/10 Very good

Good value overall
All staff were very friendly and helpful. Rooms could do with a little updating. The T.V. did not work as it had not been connected properly. Air conditioning worked only one night of my 3 night stay even though I requested at reception for it to be looked 3 times.
3-night trip

2/10 Poor

Avoid this place
Terrible stay air con not working jacuzzi was not working bedsheets dirty Reception very unprofessional and rude service I asked to leave the room to cancel the booking they refused to give me money back Its nothing like what is says on the advert
Nebih, 1-night trip

2/10 Poor

If you're into casino-level accommodations and enjoy the smell of constant cigarette smoke, cafeteria-level food, and cheaply built rooms--then this is your place! PLEASE, do yourself a favor and pay a little bit more and get FAR more. Far more comfort, amenities, service, cleanliness and security. This hotel is dirty and unkept and run by a bunch of teens who know and care very little about service. NO water in room, no coffee/tea in room, TV and phone both broken, and breakfast was tang juice and processed cheese and sausages. It was so unbearable, I checked out a day early with no refund!
Amy, 2-night trip

4/10 Fair

I would not book again...
Hidden (high)cost that was given one checking in. Breakfast was a joke. Service ->lost for word, it was bad. Room and bed pretty ok.
Anders, 4-night trip

8/10 Very good

The experience overall was good , the only downside , is that they charge on site a very high city tax which doesn’t compare to what’s listed when you pay on Expedia . May not be , but feels as a scam ! Other than that , well located and safe surroundings!
Julian, 1-night trip

6/10 Good

So/so hotel
For a European style hotel instead of taking a deposit on your credit card they make you leave your passport or a credit! Very unsafe! They also had know where on the website telling you that you have a 8 euro person city tax! The tax on hotel.com showed 2 dollars total!
Tim, 1-night trip

6/10 Good

You have to pay for a bottle of water
ilda, 1-night trip

2/10 Poor

The receptionist asked to pay an additional tax (65) euros, which is higher than the price of the room rent... He practiced fraud
oday, 4-night trip

2/10 Poor

Very bad experience
Very bad experience , never return worsth hotel i ve seen when you arrive they collect daily 25 eur per person beware Reception very rude person not all but some of them Cleaning very bad
8-night trip

4/10 Fair

Look up for additional charges
Was charged 25Euro per person as service fee on arrival with no information on what it suppose to cover. The standard of the hotel and rooms was descent but could due with some upgrades. Check out time on departure was at 0800 and late check out came at a price of 30 euro if you want to keep the room till 1200. I believe this hotel speculates in additional charges keeping the initial price on hotels.com superficial low.
Roar, 4-night trip

2/10 Poor

Avoid at all costs!!! Disgraceful.
Absolutely disgraceful. Was charged an extra £269 at check in for a service fee we knew nothing about. We’d already paid hotels.com in full and was expecting to pay £6.49 in taxes on arrival, not £269 for just three days stay. Food was disgusting. Half board and had no choice. Was told just chicken tonight and we wouldn’t have fed it our dogs.
Marie, 3-night trip

2/10 Poor

Very dirty place. We stayed there for 5 days and they never cleaned the room or changed the sheets and the towels. . Staff was rude and not helpful. They charged us extra per person at the hotel plus no TV or pillows. If you needed them you had to pay 4 euros per pillow and per tv per day per person. Horrible service
xheni, 5-night trip

6/10 Good

Expensive hidden extras
Do not book this place on Hotels.com!!! The description of the place and what is included is misleading and there are hidden extras. Despite we had paid for the room in advance, we were forced to pay 75 Euro per day to the hotel for as a "service fee". Description told pool and spa facilities included - it is not and you must pay extra for using it. Breakfast buffet was half empty and quite messy. AC was not working in the room.
3-night trip

6/10 Good

Hotel Not Suggested. Check the minibar bottles opening as soon as you enter into the room, the hotel plays with it..... (Nobody can say to me I stole a bootle of water, fortunately I can pay for it.) Bed/Letto: *** Room/Stanza: ** Window Blinds/oscuranti: * Sound Proofing/insonorizzazione: * Sleep/Sonno: * Internet connection:*** Confort: ** Staff/Personale: * (bad) Breakfast/Colazione: Position/Posizione: **** Complimentary water: No Note: my opinions are based on the value for money payed. Nota: Il mio giudizio è basato sul rapporto qualità/prezzo pagato. *min, *****MAX
Guido, 2-night trip

4/10 Fair

Bad hotel deserves 2 stars
At the reception they forced us to pay extra money that mentioned while I did the reservation online with my Credit card telling us that there is no direct contact between your site and their hotel so I paid 18 euros. The swimming pool has no free entry we must pay 8 euros unlike what was mentioned in the site. I had to change the room twice because of room AC heater not working. Very bad experience
GEORGES, 2-night trip

4/10 Fair

After booking and paying on Expedia for the room I showed up at the hotel around 9:00 pm checked in and the attendant said that they needed a $100 deposit so I agreed to it as long as she gave me a receipt, then she came out and said that I need to pay a extra $16 for a city tax so I asked her to show me where in the itinerary at Expedia does it say that I needed to pay city taxes and how much she said that I didn’t book it on Booking but I booked it on Expedia and In order for me to get the room I had to pay the city taxes so don’t be surprised that when you show up there they hit you up with surprise fees I would suggest to have some cash in hand otherwise you’re not going to get the room
Emels, 1-night trip

4/10 Fair

Bad experience..
Extra fees were charged at €8 per night per person even though it was not stated on the booking. sheets and pillowcases were missing at check-in. When we pointed this out at the reception the response was thatis not included that the person in question who worked only worked there could not help with it. Extra charges on everything you used at the hotel including the poles even though you paid €60 a night. Thay came in and regulated the fans in the room by knocking on the door so that the function regarding heating the rooms did function to use and it was freezing cold at night Not recomended!!
Adrian, 3-night trip

2/10 Poor

NEVER stay at this property, NEVER
The room was nice enough, but the overall stay was horrible. I expect more from what the hotel calls a 4*. I was told that I had to pay an additional Euros 8 per person when we checked in. So, Euros 16 for two people. It was almost the same amount as a room. They said it was a charge for all 4/5* hotels in Tirana which is a lie. If you Google hotel taxes in Tirana, it states they are 350 lek a night which is Euros 3.15. I asked to see the manager several times. I was told he wasn't around, didn't now when he would be back, didn't know if he was on the property, wouldn't call him. When I did finally catch up with him, he placed the blame on Hotels.com for not changing the pricing on the site. When I contacted Hotels.com, I was told that was the responsibility of the hotel and I was told to talk to the hotel. The problem is that Hotels.com is a 3 party so it doesn't have direct contact with the hotel. A couple of hotels I used on this recent trip said they don't use Hotels.com for this reason. The hotel also wanted us to pay Euros 6 for the use of the TV. The manager said he would write a letter so that I could see about claiming the Euros 8 per person, per night back from Hotels.com. I was lied to during my entire stay. The hotel's attitude is to string the customer along until they leave. The stay left a bad taste in my mouth for the hotel and Tirana which is a shame. Never, Never stay in this hotel. It's not worth the frustration and the stress.
James, 2-night trip

6/10 Good

God beliggenhed
Fin central beliggenhed. Lidt nedslidt, der er igangværende håndværkere på stedet. Bruser virkede ikke optimalt, ophæng var gået i stykker ligeledes switch knappen til oven brus. Aircondition holdt ikke tp. Varmen kørte op i løbet af natten. Fantastiske senge og dejligt sengetøj/dyner. Fik defekt el-kedel uden mulighed for at bytte. Ok morgenbuffet, a la carte i restauranten er skøn, gode vine. Hjælpsom personale. Vær opmærksom på ekstra betaling for overnatning og byskat der kan variere alt afhængig af købs aftale (fra 3 til 50 €) Spa er ekstra 10€ pr dag pr person. Dejlige store værelser.
Helle Sylvest, 3-night trip

4/10 Fair

1-night trip