Swiss Transportation Museum - 27 min drive - 21.7 km
Getting around
Zurich Airport (ZRH) - 75 min drive
Stansstad Station - 14 min drive
Hergiswil Station - 17 min drive
Alpnachstad PB Station - 20 min drive
Airport shuttle (surcharge)
Restaurants
Lakeview Bar & Lounge - 1 min walk
Spices - 2 min walk
Verbena - 7 min walk
Restaurant Flugfeld - 10 min drive
Restaurant Al Porto - 15 min drive
About this property
Bürgenstock Hotel & Alpine Spa
Bürgenstock Hotel & Alpine Spa allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 12 restaurants and visit the spa to be pampered with hot stone massages, body wraps or manicures and pedicures. Other highlights at this luxurious hotel include 2 indoor pools, a golf course and an outdoor pool. Ski passes are also available. Fellow travellers say great things about the helpful staff.
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (CHF 40 per night)
On-site valet parking (CHF 40 per night)
On-site extended parking (CHF 40 per night)
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast
12 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Tennis lessons
Golf lessons
Ice skating
Shopping
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Snorkelling nearby
Sledging nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (107640 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Golf clubs on-site
Pool loungers
Facilities
2 buildings/towers
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in reception
Television in common areas
24-hour health club
Golf course on-site
Golf driving range on-site
An outdoor pool
2 indoor pools
Full-service spa
2 indoor tennis courts
2 hot tubs
Outdoor tennis court
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Assistive listening devices available
Wheelchair-accessible registration desk
Raised toilet seat
Low-height worktop and sink
Bathroom emergency pull cord
Hardwood flooring in room
Ski
Ski-in/ski-out access
Ski passes
Ski lifts nearby
Downhill skiing nearby
Snow tubing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Heating (climate-controlled) and air conditioning
Free stocked minibar
Espresso maker
Dressing gowns and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Frette Italian sheets
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of CHF 950 per vehicle (one way)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Cots/infant beds are available for CHF 50.0 per night
Rollaway beds are available for CHF 225.0 per night
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pet deposit: CHF 60 per night
Pets are allowed for an extra charge of CHF 60 per pet, per night
Parking
Self-parking costs CHF 40 per night
Valet parking costs CHF 40 per night
Extended parking costs CHF 40 per night
Pool, spa, & gym (if applicable)
Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Also known as
Buergenstock Hotel Alpine Spa Ennetbuergen
Buergenstock Alpine Spa Ennetbuergen
Buergenstock Alpine Ennetbuer
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Frequently asked questions
Does Bürgenstock Hotel & Alpine Spa offer free cancellation for a full refund?
Yes, Bürgenstock Hotel & Alpine Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bürgenstock Hotel & Alpine Spa?
Yes, there are 2 indoor pools, an outdoor pool and a children's pool.
Are pets allowed at Bürgenstock Hotel & Alpine Spa?
Yes, cats and dogs are welcome. There's a charge of CHF 60 per pet, per night, and there's also a deposit of CHF 60 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Bürgenstock Hotel & Alpine Spa?
Yes. Self-parking costs CHF 40 per night. Valet parking costs CHF 40 per night. Extended parking costs CHF 40 per night.
Is an airport shuttle service offered by Bürgenstock Hotel & Alpine Spa?
Yes, an airport shuttle is available. The charge is CHF 950 per vehicle one way.
What are the check-in and check-out times at Bürgenstock Hotel & Alpine Spa?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Bürgenstock Hotel & Alpine Spa?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (25-min drive) is nearby.
What is there to do at Bürgenstock Hotel & Alpine Spa and nearby?
Have fun with on-site winter activities such as ice skating, and in warmer months, enjoy a round of golf at the golf course. Enjoy treatments at the spa, a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotel & Alpine Spa also has an outdoor pool, a 24-hour health club and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Bürgenstock Hotel & Alpine Spa?
Yes, there are 12 on-site restaurants.
Does Bürgenstock Hotel & Alpine Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Bürgenstock Hotel & Alpine Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
25 September 2024
The Best Ever
It was exceptional. Everything was perfect. The room gorgeously appointed and visually stunning. The food was outstanding. We are coming back with our children and staying longer.
Tanya
Tanya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Safar
Safar, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 September 2024
the quality of food wasnt perfect it was just acceptable. other than the food everything was perfect
Tina
Tina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 August 2024
Joshua
Joshua, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Maziar
Maziar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
Nice but too many tourist visiting the hotel
deema
deema, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Ying
Ying, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
Great views and great pool & gym but our rooms were very small.
Joanna
Joanna, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Sara
Sara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
10/10
Vinko
Vinko, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Qing
Qing, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Tao
Tao, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
One of the most beautiful resort hotels in the world! Just spectacular views and incredible facilities and rooms. Excellent staff and management who go out of their way to ensure a great stay.
Theodore
Theodore, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
10 June 2024
Christian
Christian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2024
Great hotel with once in a life infinity pool. The breakfast on the terrace was wonderful, and the service in restaurant was excellent! Definitely something to write home about.
Yan
Yan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Amazing hotel with amazing food!
Seungeun
Seungeun, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
Beautiful property and surroundings
Kristin
Kristin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 April 2024
This place is so peaceful and beautiful. My family stayed here for one days and was very happy. I want to go again to this place where everything is perfect.