Hostal Merced puts you in a great location, within a short 10-minute walk of Malecón and Central Park. You'll have free perks such as WiFi and self-parking. Also, Hotel Nacional de Cuba and Plaza Vieja are a short five-minute drive away. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
4 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Transfers
Airport drop-off on request(available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:30 AM–9:30 AM
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Lockers available
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
32-inch TV
Home comfort
Air conditioning
Portable fan
Window screens
Sleep well
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CUP 9750 per person
Airport shuttle service is offered for an extra charge of CUP 9750 per vehicle. Maximum occupancy 4
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts cash.
Also known as
Hostal Merced Hotel
Hostal Merced Havana
Hostal Merced Hotel Havana
Frequently asked questions
Does Hostal Merced offer free cancellation for a full refund?
Yes, Hostal Merced does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hostal Merced?
Sorry, pets aren't allowed.
Is parking offered on site at Hostal Merced?
Yes, there's free self parking.
Is an airport shuttle service offered by Hostal Merced?
Yes, a shuttle from the hotel to the airport is available. The charge is CUP 9750 per vehicle.
What are the check-in and check-out times at Hostal Merced?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What's the area around Hostal Merced like?
Hostal Merced is a short 4-minute walk from Malecón and 6 minutes' walk from Central Park.
Hostal Merced Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10 Very good
24 August 2024
GEORGIOS
GEORGIOS, 5-night trip
Verified Hotels.com guest review
8/10 Very good
25 July 2024
The staff here were amazing and very friendly! The welcome juice was so appreciated and delicious. Our room was exactly what we needed and the place was so close to the malecón and to all the great spots of Old Havana! I would recommend 😊
Brittany Cherish
Brittany Cherish, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 April 2024
stephanie
stephanie, 3-night romance trip
Verified Expedia guest review
8/10 Very good
24 April 2024
The staff were exceptional and I totally felt safe staying within a Cuban community. It was an easy walk to the main streets but hard to find at night because there is no sign.
I found that being on the second floor noisy from people above my room.
Warren
Warren, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 April 2024
wai nam
wai nam, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 January 2024
Gary
Gary, 5-night trip
Verified Hotels.com guest review
6/10 Good
25 December 2023
Eleftheria
Eleftheria, 1-night romance trip
Verified Expedia guest review
2/10 Poor
11 September 2023
Horrible mattresses if you have a back problem do not stay here it will be a nightmare instead of a vacation their mattresses are very cheap its like sleeping on the floor.
Eduardo
Verified Expedia guest review
10/10 Exceptional
16 August 2023
Unfortunately the area has very old buildings with facades that look like aftermath of an earthquake, nothing that the Cubans citizens can control because there is no money for repairs and it’s sad, in addition there garbage on the streets .
Gabriela
Gabriela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 August 2023
Great experience
Absolutely loved this place! Even better was the staff. Property was very nice. Great accommodations with perfect AC. Wonderful buffet breakfast every morning. Great location. The staff especially Umbella were very helpful in making arrangements for tours and transportation and anything they could do to help with our visit. Highly recommend and will be staying here again next time
carolyn
carolyn, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 June 2023
Very friendly people
ETCHIEN
ETCHIEN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 March 2023
Great host, great service. Clean and comfortable room
Ashley
Ashley, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 March 2023
Rafael
Rafael, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 February 2023
Very nice place to stay….
Host very helpful and friendly….
Highly recommended
Margit
Margit, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 December 2022
I loved my stay at this hostel. When we arrived, we were greeted by the owner. She was really friendly and offered us pineapple juice. She explained to us the amenities and how to get by in the city. The owner, her husband and their daughter live downstairs and were available for our needs. Every day, the cleaning lady would clean our room impeccably. The breakfast is included and prepared by the couple. They make really good juices (we had pineapple, watermelon, guava and papaya) and cook the eggs as you like. The hostel is located in center Havana near cute little restaurants.
Abeda
Verified Expedia guest review
10/10 Exceptional
22 September 2022
Very friendly ,very clean ,helpful,excellent family service very accommodating
getachew
getachew, 9-night trip
Verified Expedia guest review
10/10 Exceptional
20 January 2022
Gary
Gary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Nils
Nils, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 June 2024
I was very satisfied, the bed was comfortable, the room was large enough and the bathroom was nice. Breakfast was also fine and if you have any questions they will be happy to answer you. You can even borrow an umbrella if it rains.
thank you for the hospitality.
Jeroen
Jeroen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
Allez y sans hésitation
Hotel bien situé d'une grande propreté
A l'extérieur on ne s'imagine pas l'intérieur qui est très beau et bien décoré
Accueil chaleureux
Pendant tout mon séjour le personnel était au petits soins et d'une très grande gentillesse
Le petit déjeuner était copieux excellent
N'hésitez pas à réserver
Brigitte
Brigitte, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 June 2024
It was really nice to stay at the Hostal Merced, big thanks to the cool and lovely staff. they will help you with everything and you will feel you very safe and home there. Top place and very recomendable :)
Raphael
Raphael, 4-night trip
Verified Ebookers guest review
8/10 Very good
28 May 2024
Ev sahipleri, odanın temizliği, konumu gerçekten çok iyiydi.Odada balkon veya pencere yoktu ve biraz dar bir odaydı.Banyo için ise gayet iyi diyebiliriz.
cihan sevket
cihan sevket, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
5 May 2024
JESUS
JESUS, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 May 2024
Buen balance entre el precio y servicio
Alvaro
Alvaro, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 April 2024
Hola . Me complace describir la experiencia de Hostal Merced , como un lugar acogedor y familiar .
Un lugar céntrico y con acceso a muchas cosas y lugares que conocer en la capital habanera .
Sin dejar de mencionar que te dan una calidad de servicio y una amabilidad inigualable .
Te dan todo tipo de orientación basado en tus necesidad si hace falta .
Los recomiendo , Gracias equipo y David ejemplar por la cena improvisada a las 11 pm . Volvería