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El Fenn

4.5 star property
Property with spa, near Jemaa el-Fnaa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Fenn

Terrace/patio
3 outdoor pools
Room (Extra large)
Room (Medium)
Courtyard

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Pet-friendly
  • Bar
  • Pool
  • Spa
Main amenities
  • 41 guestrooms
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Valet parking
  • Room service
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Garden
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room (Extra large)

Room (Extra large)

Room (Extra large)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Free cots/infant beds
Bathrobes
Hairdryer
Private bathroom
Minibar
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
2 bedrooms
2 bathrooms
Hairdryer
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room (Small)

Room (Small)

Room (Small)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Bathrobes
Hairdryer
Private bathroom
  • 36.4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Medium)

Room (Medium)

Room (Medium)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Bathrobes
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Large)

Room (Large)

Room (Large)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Bathrobes
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
3 bedrooms
3 bathrooms
Hairdryer
  • 90 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Panoramic Suite (Extra Large Room with Private Terrace)

Panoramic Suite (Extra Large Room with Private Terrace) | Terrace/patio

Panoramic Suite (Extra Large Room with Private Terrace)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool, outdoor pool, pool umbrellas, pool loungers

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Pool
Spa
Airport transfer
Pet-friendly
9.2 out of 10, Wonderful, (544)
The price is €524
includes taxes & fees
14 Jan - 15 January 2025
La Mamounia
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About the area

Map
2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakech, 40000

What's nearby

  • Koutoubia Mosque - 6 min walk - 0.5 km
  • Le Jardin Secret - 6 min walk - 0.6 km
  • Jemaa el-Fnaa - 7 min walk - 0.6 km
  • Bahia Palace - 19 min walk - 1.6 km
  • Majorelle Garden - 4 min drive - 2.7 km

Getting around

  • Marrakech (RAK-Menara) - 13 min drive
  • Marrakech Central Station - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Argana - ‬6 min walk
  • ‪L'adresse - ‬5 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Rooftop Terrace - ‬1 min walk
  • ‪Kabana - ‬2 min walk

About this property

El Fenn

El Fenn is only 4 mi (6.5 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or manicures and pedicures. 3 outdoor pools and 2 bars/lounges are on site, and rooms offer nice touches such as espresso makers and dressing gowns.

Languages

Arabic, English, French

At a glance

Hotel size

  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets stay for free (dogs and cats only)

Internet

  • Free WiFi in public areas

Parking

  • On-site valet parking (fees apply)

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • Private dining
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 3 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Lift

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free cot/infant bed

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 5.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: MAD 5.50 per person, per night
  • Service fee: 7.5 per cent

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 150.0 per day

Parking

  • Valet parking is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
Property Registration Number 16749

Also known as

El Fenn Riad
El Fenn Marrakech
El Fenn Riad Marrakech

Frequently asked questions

Does El Fenn offer free cancellation for a full refund?
Yes, El Fenn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Fenn?
Yes, there are 3 outdoor pools.
Are pets allowed at El Fenn?
Yes, cats and dogs stay free.
Is parking offered on site at El Fenn?
Yes, there's valet parking on site (charges apply).
Is an airport shuttle service offered by El Fenn?
Yes, an airport shuttle is available.
What are the check-in and check-out times at El Fenn?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at El Fenn?
No, this property doesn't have a casino, but Casino de Marrakech (17-min walk) and Le Grand Casino de la Mamounia (4-min drive) are both nearby.
What is there to do at El Fenn and nearby?
El Fenn has 3 outdoor pools, 2 bars and a spa, as well as a Turkish bath and a garden.
Are there restaurants at or near El Fenn?
Yes, there's an on-site restaurant that offers Moroccan cuisine.
Does El Fenn have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around El Fenn like?
El Fenn is in Medina, a short 7-minute walk from Jemaa el-Fnaa and 6 minutes' walk from Koutoubia Mosque.

El Fenn Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Freya, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My go to for Morrocco!
Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here!
Karla, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool
Rahul, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.
MZ, 10-night trip
Verified Expedia guest review

10/10 Exceptional

A magical place to stay. One of the best hotels i have stayed.
3-night romance trip
Verified Orbitz guest review

2/10 Poor

Min Lee, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El Fenn is such a beautiful hotel, the art and decor are perfectly curated and the rooms are each so unique and interesting. The staff and service was perfect, food was great, water available everywhere, great amenities in the bathroom. Also went to the spa for the Royal Hammam treatment and really enjoyed it.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect experience, Lovely management and staff. My first and always options in Marrakech
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Stunning
Outstanding and memorable Interior design stunning
Suzie, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and very nice service I have loved staying there , super professional and real Maroccon experience
4-night trip
Verified Expedia guest review

8/10 Very good

The hotel is unbelievably beautiful and the location is perfect. We had a few uncomfortable incidents with the staff that really put us off. Would definitely stay there again but hope there is an improvement in how the front desk staff deals with the guests.
Stephanie, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

My room was beautiful, the grounds were beautiful, the food and wine were excellent. You cannot lock your room which I found to be strange, I had no issues and my stuff was fine but I found it strange that the rooms had no key and could not be locked. With the exception of the person that checked me in, a very nice lady that was there during the evening and one of the bar tenders, I found the rest of the staff to be cold and impersonal. The staff at the rooftop area where they serve breakfast was very impersonal and slow. I would recommend coming for lunch and taking advantage of the photo opportunities but unfortunately I would not recommend staying here. There are much better Riads with more personal service and nice rooms for far less money. Although the room I had was spectacular, there was no heat on one of the coldest nights and no one to answer the phone when I called about it. This place shuts down after a certain time which surprisingly at the smaller Riads someone is always at the reception desk. I went back and forth between whether to book at La Mamounia or here and chose El Fenn because of the uniqueness of the rooms but for the price I paid I expected a certain level of service which I felt was lacking here. There was also an issue with the housekeeping not cleaning the room well, they comped some charges to the room to compensate but they argued with me over it before just offering to waive the fees. Again great spot for pics and food but not sure about staying
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful Riad . Very close to the medina sights. Delicious breakfast
Nicky, 3-night trip
Verified Expedia guest review

8/10 Very good

The staff were really friendly and nice and the breakfast was really nice. I didnt like the room though for 2 reasons, first it was very dark at night even with all the lights on. Secondly there is no privacy for the bathrooms. It was a family 2 bedroom apartment but the toilet was visible from the bedroom as was the rest of the bathroom. It made it uncomfortable and hard to relax. Putting a solid door on the bathroom would have easily solved the issue.
john, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

fresh flowers, candles, incense in room. Hospitality of all staff.
2-night trip
Verified Expedia guest review

10/10 Exceptional

A beautiful gem in the heart of the Medina
An incredible boutique hotel experience. A perfect balance of 'being waited on' so you feel pampered (become stationary for too long and a waiter will appear out of no where and deliver you a glass bottle of water and snacks) but not too distant from real Marrakech life to feel you're missing out on the real thing. The riad itself is a feast for the eyes with it's pieces of art and incredibly furniture pieces (whose arrangement was constantly updated) which means during our 10 day stay we never got bored of just being in the riad, relaxing. The 3 different pools means after a few hours out in the heat, there will always be somewhere for you to take a dip. A stone's throw from the medina, so plenty things to see, shop and eat within walking distance. Highly recommended! There's simply no need to travel around when you're somewhere this good!
Samantha, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Luxury at Riad El Fenn
Staying at Riad El Fenn was one of the greatest hotel experiences I’ve had. The grounds were stunning. The staff was warm, friendly, and super responsive and accommodating. They made suggestions and all our reservations they helped us navigate the winding roads of the souk and negotiate taxi fees. They are family. I love the Riad El Fenn thought of every tiny detail - it made the stay even more incredible. We couldn’t be any happier with our choice and have started thinking about when we could go back. I recommend this hotel to everyone.
Alexis, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sian, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Oozes charm and culture
We debated heavily between El Fenn and the Amanjena property outside of town. In the end, we chose El Fenn and could not have been happier with our stay. The moment you enter the colorful and infinitely Instagrammable property from a side street inside the Medina (but with very easy access to other parts of town), you enter a secret garden in a different world. Our room - the Red Room - on the top floor was an interior, large room off of one of several courtyards throughout the property. Essentially, El Fenn is a collection of riads artfully tied together. We paid more for the large category and it was worth it. Huge bedroom, wood fireplace, giant bathroom, cozy bedding, and an El Fenn "newspaper" that serves as a menu, guide, map, and general interest go-to on all things Marrakech. Evening drinks and morning breakfast on the rooftop - with the call to prayer wailing - never disappointed. And given the manageable size of the Medina and outlying parts of the city, you cannot beat the location. Because we were with a large group for a milestone birthday party, we did not eat at the hotel other than breakfast but it was top-notch with a delicious shakshuka on offer. All in all, highly recommended.
Chadwick, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

overpriced
Nice Riyad. Overpriced for a room overlooking the street with no bathroom door, no tv, toilet and shower the same space. Otherwise nice and clean. Nothing special. Has a good restaurant. No music. Central location. Breakfast on the roof with no ceiling so good luck if it is raining. I would stay there at a third of the price.
ali, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service from the whole team
We stayed at El Fenn as part of our 10 year anniversary trip. The whole team was very helpful and very friendly the entire duration of our stay. The place if very nicely designed with beautiful art all over, and nicely decorated rooms. The views from the terrace are wonderful. On our anniversary the hotel arranged rose petals all over the room and gave us an upgrade to one of the XL rooms which was an absolutely amazing touch that made our day even more special. We will certainly be staying here again, and will be recommending this to any of our friends going to Marrakech.
Nikos, 4-night trip
Verified Expedia guest review