Guests
All properties in Tapachula, Chiapas, Mexico

One Tapachula

3-star hotel in Tapachula

  • Free local cuisine breakfast, free WiFi, and free parking
From
€36

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Superior Room, 1 Queen Bed - Bathroom
  • Superior Room, 1 Queen Bed - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 72.
1 / 72Hotel Front – Evening/Night
9a. Avenida Sur Prolongacion #382, Tapachula, 30795, CHIS, Mexico
9.2.Superb.
  • Excellent hotel and staff. Definitely will recommend and return

    Jul 12, 2021

  • a los que compramos es expedia, nos tratan con indeferencia, atienden mejor a los que…

    Jun 23, 2021

See all 109 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Quiet
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Laundry service

For families

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains
  • Elevator

What’s around

  • Plaza Cristal Shopping Center - 34 min walk
  • Bicentennial Park - 2.7 mi / 4.3 km
  • Miguel Hidalgo Central Park - 3.1 mi / 4.9 km
  • Archaeological Museum of Soconusco - 3.1 mi / 5 km
  • Izapa Archeological Zone - 9 mi / 14.5 km
  • Chiapas Port - 16.8 mi / 27 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Twin Beds

What’s around

Landmarks

  • Plaza Cristal Shopping Center - 34 min walk
  • Bicentennial Park - 2.7 mi / 4.3 km
  • Miguel Hidalgo Central Park - 3.1 mi / 4.9 km
  • Archaeological Museum of Soconusco - 3.1 mi / 5 km
  • Izapa Archeological Zone - 9 mi / 14.5 km
  • Chiapas Port - 16.8 mi / 27 km
  • Malacatan Castle - 18.7 mi / 30 km
  • Volcán Tacaná Biosphere Reserve - 21.9 mi / 35.2 km
  • La Encrucijada Biosphere Reserve - 24.4 mi / 39.3 km
  • Casa Grande - 24.7 mi / 39.8 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 18 min drive
map
See on map
9a. Avenida Sur Prolongacion #382, Tapachula, 30795, CHIS, Mexico

At a glance

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator

Accessibility

  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • One Tapachula Hotel
  • One Tapachula Tapachula
  • One Tapachula Hotel Tapachula

*See fees & policies for additional details or extra charges

FAQs

  • Yes, One Tapachula does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Buenos Diaz Coffee (2.1 mi), El Mito-T (2.3 mi), and Sonora's Meat (2.4 mi).
9.2.Superb.
  • 8.0.Very Good

    Buena opción de estadia, faltó confort al dormir

    El personal del hotel muy amable, atentos y con disposición de ayudar. Solicite habitación con dos camas dobles, pero las camas tienen la dimensión mas estrecha que hubiera yo conocido anteriormente, confortable para un solo adulto, poco confortable para dormir en pareja.

    Sergio R, 1 night family trip, May 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Rooms are clean, but small. Breakfast was very unimpressive - I was expecting the true Mexican, which tends to be delicious

    1 night family trip, May 7, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Excelente

    1 night business trip, Apr 22, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Tapachula DD, NL

    Nice new Hotel, Probably the most economical nice place to stay in town.

    david, 1 night business trip, Feb 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a very nice hotel, friendly staff, nice accommodations, and economical. The breakfast is excellent. Have stayed here a number of times as well as other One hotels. Will recommend them.

    1 night trip, Dec 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente servicio y muy limpio y su personal super amable

    Nancy, 1 night business trip, Nov 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente ubicación, hotel práctico con excelente limpieza y buen servicio. Cómodo descanso !

    1 night family trip, Nov 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It's a excellent property, safe and cleaning. It's fabulous

    Edgar, 1 night trip, Oct 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    xc

    Great experience! Great service!

    Miguel, 1 night family trip, Aug 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great experience, good price for the service and convenient area for shops and eating

    Carlos, 2 night family trip, Aug 8, 2020

    Verified Expedia guest review

See all 109 reviews