4/10 Fair
15 January 2025
Poor
Stay was ok. Can’t say much more than that, when we arrived we were not allowed into the property as they had cleaners with hazmat suits on so had to wait for them to finish. Checked into room and it was freezing cold put up with it for one night as it was late and there was no one there. The next night we realised it was because the window was broken, the staff gave us a heater that helped a little but it was still freezing as it was -8 outside. A lady came up and said I can’t do anything we asked to move rooms and she said ‘you want to see cold rooms I show you an even cooler room’ like that was going to change how I felt about being in a cold room!!!!! So her service was rude and patronising. Bathrooms were ok not dirty but they didn’t have soap !!! Showers need work and one didnt have pegs to hang anything. I think this place needs some improvement. But it’s cheap so I suppose you pay for what you get
Daisy
Daisy, 3-night trip
Verified Hotels.com guest review
